Ines Gomes
Great experience at this hotel, the staff were very welcoming and accommodating. The bars provided us with really sweet and strong drinks that were worth the all inclusive expense. The view was beautiful from our room, so was the hotel. Claudia was amazing she was very fun and welcoming. Also would like to say big thank you to Mariana who also helped me during my stay. I would recommend this hotel to anyone visiting Rhodes. Close to the beach too!
Ana Smith
Beautiful hotel! Lots and lots of chilling areas. Very nice staff, well done Zeta from the bar, you’re so amazing and your kindness and hospitality is appreciated!
The bar on the beach has great staff, they’re remembering your drinks, makes you feel welcome and cheering you up! Great guys at the bars.
Restaurant staff is ok but lack of attention to detail, not clean enough for the standard. You have to order drinks, will come to the table but have to wait, couple of times did not even get drinks as no one came to take our order. The food options are limited and the cooked food is under average… not acceptable for this standard.
A la cart restaurant, had 2 bookings (book in advance as usually is booked out) and cancelled the third booking as it not good. Nothing special, don’t waste your time.
Room was lovely, great seats view, cleaning lady is amazing, everything is clean, can’t fault that.
Very poor entertainment, close to none! We went to the other hotels around and they had live music every night, great shows but here was so boring in the evenings.
Overall had a nice time but please do something about the variety and quality of the food!
Would love to give a 5 star but cannot due to the low quality and variety of food and no entertainment. However, due to the fact the staff is so nice and the hotel is nice will score it as 4 but please, it’s a shame to have this food in such an amazing property!
Aleksandra Jankowska
If you want to see what the Greek god of fun looked like, visit the beach bar at the Rhodes Village hotel. Chris and his young team (beautiful girls, always smiling!) make great drinks! Energy, good fun, NO ONE works for punishment here, everyone loves this job... You feel like the most important guest, class - this is only at Mitsis!
Jonathan Skerritt
lovely experience! we had a great time! service and food was excellent! Ewa from kids club, Klaudia and Willy and the rest of entertainment team was brilliant! our 6 years old daughter was so happy! Spa was good as well! we definitely recommend! The parking was just next to the hotel with big area and a lot of space! shows in the evening was fascinating and fun
Amerley Saville
Absolute shambles!
Do not stay here!
It is not 5 stars!
We have been here for 4 days and have experienced everything but 5star service. I shall list a few things we have encountered so you don’t have to experience it yourself.
1. The water pressure is ridiculous, it works during the day but as soon as everyone goes to the room to get ready for dinner you will be lucky if you manage to get a dribble out of the shower. We contacted the general manager and he came and looked at the shower for it to be working but he came and looked at this at 8:30pm but when we have gone to use it again tonight at 6pm nothing absolutely nothing. Considering this is 5 stars is appalling, you can get a better shower for a fraction of the price.
2. The reception are useless, we arrived at 1130pm on Sunday to be greeted with a huge queue which meant we were stood waiting for over an hour. We finally got to the desk to then be told here is your room key now please wait for someone to take you to your room. We stood with everyone else who had also been told the same thing to find they had been waiting over an hour for this man to show them to their room. So we had to take it upon ourselves to find our room because by this point it was past 1 am and after a day of travelling we wanted to be in bed asleep.
3. If you want quick service this hotel is not the one to go to. We went to the Pan Asian restaurant which is an a la carte restaurant and we were sat for around 20 minutes before we were even asked what drinks we wanted to then wait a further 15minutes for our food order to be taken. And even when our food started to come out they missed some of our starters and when they finally realised they ended up coming at the same time as our main!
4. If you want your room to be safe & secure then do not even bother coming here! I always make sure to check both the back door & front door every time we leave our room for obvious reasons. Also due to the fact our room was accessible for anyone made me more anxious so always double checked it was locked. The first few days of coming back in the evening and seeing our back door unlocked made me think maybe it was me or my partner but knowing that this time around I knew I had locked it and to then find it was yet again unlocked is outrageous! I have never stayed at a hotel as worse as this one. I’m just glad my partner has sense to leave the valuables in the safe because god forbid if something like our passports were actually stolen.
5. If you’re thinking of coming here to use the water slides that they advertise or the entertainment they advertise then think again. It is a building site and no where does it state this, you may by the pool and you are greeted by workmen doing electrics or other building work making you feel very uncomfortable as you are sunbathing. And the auditorium is non existent infact the entertainment they do have is around the pool which to me is not 5 star at all!
Now I understand we have gone out of term time but the fact we have still paid money and we have been to other hotels out of term time and the experience at them was a lot better, shows that this hotel should not be rated 5 stars. Please do not come here it is not worth your money!!