Faliraki

Eleftherios Savviou

I recently had the pleasure of staying at Mitsis Faliraki Beach Hotel, and I would like to highlight the exceptional service provided by Mike, who works on the beach. His professionalism, attentiveness, and friendly demeanor truly enhanced our experience. Mike consistently went above and beyond to ensure we were comfortable and had everything we needed. His positive attitude and dedication to excellent service did not go unnoticed. Thank you, Mike, for making our stay so enjoyable. We hope to see you again on our next visit!

Philipp Dühring

An unforgettable stay! This five-star hotel in Rhodes exceeded all expectations. Nice comfortable rooms, with stunning sea views. The staff was incredibly attentive, ensuring every detail was perfect. The pool area and beach access were pristine, and the dining options offered delicious, diverse cuisine. From start to finish, a true paradise—highly recommend for a relaxing and indulgent getaway!

Emil Popa

Great Hotel. The staff is superb. The room are very clean. Outside a magnificent pool and a beautiful garden awaits the guests. The beach is very well kept and beautiful. The strongest point of Mitsis Falraky is obviously its cuisine. I've seldom eat better food like here. All time I felt surrounded by kindness and attention However there is only one aspect that requires improvement. Namely, all the rooms located in the first building, having even numbers between 12 to 24 , 112 to 124, 212 to 224, 312 to 324 are affected by the noise of the ventilators from the kitchen and/or laundry. This makes sleeping with open windows impossible. Even with the windows closed the continuous droning is noticeable. With that said, I would recommend it without hesitation.

Di Lola

This is overall a really nice hotel, very picturesque, in a cute location for a little getaway with friends, a partner or the family. There is some fun evening entertainment for anyone that likes that type of thing and then other parts of town are also easily accessible. Try to book the a la carte restaurants if you can, they are lovely. I will note some behaviour from a staff member. The behaviour is at best a bit cheeky, and at worst quite unprofessional. One of the staff, Matthew, likes to leave his personal details for female guests that I guess catch his eye. He then tries to seduce them. Ultimately what 2 consenting adults do is up to them but I thought it worth noting as, from his own admission, this isn’t a one-time thing. When I was there he did it to at least 2 women, including me. He seems like a nice young man but it was just…interesting. Had a great experience nonetheless and the staff were otherwise faultless.

Elena Klouda

I recently had the pleasure of staying at Mitsis Faliraki, and I must say it was an unforgettable experience from start to finish. Everything about this place was fantastic! The hotel is situated in front of one of the best sandy beaches of Rhodes. It was the perfect spot to unwind and enjoy some relaxation. The hotel's restaurants offer a wide range of delicious options, from local cuisine to international dishes. The breakfast buffet was impressive, offering a variety of choices and the several a-la card restaurants added an extra touch of fun and variety to the dining experience. The entertainment at the hotel was as well top-notch. What truly set this hotel apart, however, was the incredible friendliness and attentiveness of the staff. From the moment we arrived, there was a genuine desire to make our stay as enjoyable as possible. Every staff member we encountered, from the front desk to the restaurant servers, went above and beyond to ensure we were comfortable and happy. I can’t recommend this hotel highly enough, and I’m already looking forward to my next visit!

Timo Särkkinen

Cheap disposable plastic cups and no hot food, food is served at room temperature. That’s not 4 star experience, but that is what Evita Resort served us. We arrived at Evita Resort and the gentleman and the lady at the front desk said that even though we had paid in advance, there was no room for us. But they would accommodate us at nearby other hotel of their’s and it would be Evita Resort quality, so we would not need to worry. Evita Resort quality means ants marching in room and bed. Cheap disposable plastic cups, no glassware even for lunch or dinner. What should have been hot food, was served room temperature. So cold scrambled eggs and bacon for breakfast. Their four star lunch was chicken nuggets and hot dogs, served lukewarm of course. Dinner was for example so overcooked chicken breast that knives had problems cutting them, yet they weren’t served hot. Towels and linens are changed every three days only. Another sure sign of four star quality. Only positive thing was the pool area, it was clean, peaceful and nice amount of sunbeds and shades. I would not recommend Evita Resort.

Me Me

Booked Evita hotel for 10 days, we have been to Greece on a few occasions, this hotel has been far the best.Good choice of food throughout the day including snacks. Sam is amazing, he makes everyone welcome and makes everyone smile, this made us comfortable.The room are spacious and are regularly cleaned to a good standard. I've read reviews about ants etc ...but these are outside not inside, maybe if people did not drop food there would not be any. Thanks for a lovely stay and will book again for next year, well done to the rest of the entertainment team for your hard work, but previously stated Sam was exceptional,Thank you.

Sean

Day 8 of 10 days in this beautiful place. I will write a longer review on leaving but for now I just wanted to write a review of a special barman called Mike, he has been truly wonderful and catered to our every need and has a smile on his face every minute whilst doing so. We are staying in block 800 and have a lovely pool 30 seconds from our door. Mike mans the little bar beside this pool. I watch him interacting with every customer and everyone of them leaves with a smile after talking to him. Mike has helped to make our stay in the paradise of Rhodes just that little bit better if possible. To management, wherever you have found this guy, you have done a great job, please at your very earliest opportunity give this young man a promotion, he thoroughly deserves it and is a vital asset to your hotel. Thanks Mike you legend... Sean from Ireland (grey hair man)

Bettina Heinrich

I recently stayed at Evita Resort and had a mixed experience. On the positive side, the rooms were clean and spacious. It was nice to have plenty of room to relax after a long day. The housekeeping staff did an excellent job maintaining the room's cleanliness throughout our stay. The staff at the hotel were friendly and attentive, always ready to help with any requests we had. Their welcoming demeanor made our stay more pleasant. However, there were a few significant downsides. The food was a major disappointment. Despite trying several dishes, we found that none of them met our expectations. The quality and taste were subpar, which was quite a letdown. Additionally, the food options are not particularly child-friendly. Families with young children might struggle to find suitable meals, and the general atmosphere of the hotel doesn't cater well to the needs of families. In summary, while Evita Resort excels in room quality and staff service, the food and family-friendliness leave much to be desired. If dining and location convenience are important to you, you might want to explore other options

Sally Butler

Well, on our late arrival got to our room and no air con. Reported first thing and was told that it would be looked into. Hours later still nothing. Cutting a long story short we were given another room for the night and to return key next day. We were told next day still hadn't been looked at. Now couple days into holiday and no room. We were told that they were fully booked an no other rooms available. Now partner stated he would sleep in lobby area or go to another hotel. This seemed to ruffle a few feathers as they gave us a room next door to our original. Rooms were not cleaned properly either. Even found broken human nails on sides of bed and shower hose broken off, when fixed pieces were left all over bathroom floor. Food was the same every other day and as a result on 7th day I tried Moussaka and few hours later I started to feel ill. I was sick all night and following day spent in bed. I did however notify them and ask if any other issues? I couldn't stand smell of food or drink. We spent rest of our 10 days off complex and away and we enjoyed Rhodes more. I would like to say that we don't rate this hotel as a 4 at all. Certain staff were polite and friendly but others were rude and ignorant. If you look at any other reviews they all seem to follow same pattern and hotel responses are all copied and pasted replying to complaints which is just an echo to their rudeness. Not good at all.

Lynsay

For the money we paid, this was absolutely fine. Rooms were big and clean, cleaned daily which was great. Food, some dinners we found ok, breakfast not great and they serve chips every meal. Drinks were awful, cheapest booze and sickly sweet. Beer was flat. We ate out a few times and needed too for a decent drink. Be warned this place is really noisy, people shouting and kids screaming all up and down the corridors right outside the door, cleaners banging about very early. We could never get a decent sleep the whole week. A stag party was next door to us and we felt they were in the room with us, kept us up for a few nights. People put towels down which is a real issue for me, towels should be removed! Entertainment was absolutely dire at nights, even charged us 10 euros for 3 bingo cards. Staff were friendly though I would personally stay somewhere else if I returned, but we got a bargain deal so we got what we paid for

Viv Newcomb

Odd reception area which makes you feel like you're entering a 'kafeneion' rather than a superior hotel. Higgeldy-piggledy sunbeds scattered around and the basic dining tables on a concrete floor don't suggest modernity or cleanliness. However, look beyond the depressing first impression and you'll see that dining staff were super-diligent about clearing tables and keeping the surrounding food areas clean. The accommodation and rooms in general were also of a surprisingly high stsndard. Spacious, clean, bright, well-appointed with huge, private balconies. Our top floor room, was at the opposite end from the solitary lift, but we never had to wait for it. The beds were huge, comfortable and had soft sheets and bedding. Towels were soft and plump too. The aircon and fridge in the room were both efficient and quiet and the walls were solid so you could barely hear any other guests at all! Particularly loved the roast duck, octopus, lamb and giant prawns but as I'm a big fan of Greek salads, I was permanently happy with the food. If you're happy with selected cocktails and beer, you'll be fine. A variety of teas and coffees from the self-service machines were great, as were the soft drinks which were also on tap to help yourself to. There's no real evening entertainment at the hotel but you could walk or cab into the main town. There's little to complain about really but note that, if you arrive on a late flight, you won't get any dinner! Even if you're all inclusive, you'll have to buy your own. Not the welcome you'd want after a long day of travelling and you're tired and hungry. Shame really.

Tracy Cairns

The hotel states 3 stars but it is more like a 2 star, the room we stayed in was good and the maid service was very good, the reception staff was nice but at the same time there is a big clear box on the counter for tips. As there are also in the dining room and on the bar which is in the dining room, but as for the rest of the hotel isn't so good, the food choice is very poor, very cold and re-used from meal to meal, there's to many Ferel Cats, Birds and Flys in the dining are. Be very cautious of flee bites ,I personally was bitten 8 times from the cat flees. Cats are allowed to sleep on all the furniture around the hotel. Yes, it wasn'tthe most expensive hotel , but we have stayed in much better for the same price bracket. It is clearly obvious that with food and soft drinks , there are very big cutbacks to save money. We hired a car from the hotel and a few kilometres down the road the engine management light came on the dash board telling us to put in adblue, so we rang the hire company to let them know and we was told to ignore it , but this should have been put right before it was let out as they knew about it. We personally wouldn't recommend this hotel.

Scott Martin

Great hotel rooms cleaned daily pools lovely great location for beach and nightlife. Food is what to expect for a 3 star hotel so no complaints. Staff very friendly. Recommend

Pamela C

Great little hotel. Clean. Good food and drinks in all inclusive. Hard working staff. 10 minute walk to beach or main strip. Rooms were modern and clean, comfortable beds and cleaned/made up daily. We were on the ground floor so had a couple of tiny ant visitors, we bought some spray and sorted them out. They allow towels to be left on sunbeds early morning so be aware of that. We used sunbeds later in the day and there were always spare ones at the activity pool end. Lounge pool busy all the time. There's also a kids pool for little ones. Water volleyball and aquarobics in the activity pool too, not sure of times. Karaoke on Sunday night and Greek night on Wednesday, both good. The other nights had dance and party music playing - good for kids/younger teens to join in dancing. Stuff like the macarena or cotton eyed joe. Food was good, dinner had plenty of variety each day along with constant things like chips and pasta and salads - great for fussy eaters or wee ones. Lunches were good but we missed some as we were out most days. Breakfast had a good selection too - cooked items, cereals and continental. Staff work hard, 6 days a week so remember to tip them. They were helpful and friendly. Not sure what folk leaving poor reviews are expecting in a three star hotel for the price. We'll definitely stay there again if we come back to Rhodes.

Юлія Швидка

The hotel left only positive impressions. Good service, friendly and pleasant staff. Delicious food and dishes, a big thank you to the chefs! Spacious and bright rooms with beautiful views, allowing us to greet the sunrise over the sea every morning. An entertaining evening show program that attracted half the hotel’s guests. I'm taking off one star only for the drinks at the bar, which were quite basic in preparation and not very tasty.

stewart Dowling

Spotted some negative reviews and nearly didn't book... I'm so glad, the place was perfect for the family, a good safe environment for the kids, very friendly staff, helpful, plenty of things to keep the kids occupied, all the pools were fantastic as well as the slides...food, snacks & drinks available all day. A good variety each day, you would never get hungry... the pool bar staff looked after me 👍. The night shows were very enjoyable to all. I will definitely be coming back next year!

Amy m

Not the best but okay.. food was bland and not a lot of variety other food served at the snack bar was simply inedible. the pool area is nice, pools are cold so is the pool at the water park so it’s a massive shock hurling down into freezing cold water. Served off brand drinks that were disgusting and the alcoholic drinks weren’t very nice either. Our bathroom door in our room didn’t shut and ants everywhere on balcony. finding a sun lounger by the pool is an impossible task. definitely wouldn’t say it’s a 4 star hotel but it’s okay.

Stewart Mcgregor

Just returned from stay at Cyprotel Faliraki. On arrival greeted by friendly staff, hotel is split into blocks which gives it a smaller feeling, all within easy distance to reception, restaurant, shop and bar. Restaurant and food were really good throughout the stay with different themes on food, poolside snack bar for meals between meals if required, 3 fantastic swimming pools, each with a different amenity , cocktails and soft drinks at the swim up bar at main pool, staff work tirelessly to serve everyone. Entertainment team making sure everyone has a great time throughout the day and night. Location is just on the edge of town which if you like peace and quiet is ideal. Plenty free buses to take you to the centre. All in all a very clean, friendly and well run hotel. A solid 8/10, Made a lasting impression for first trip to Rhodes and certainly a place I'd return again.

Emma Storey

1 week stay with family of 5 end of August. We all really enjoyed this holiday and hotel. Hotel facilities-pools, grounds and restaurant are excellent, very clean and within easy walking distance of the rooms. We loved that the kids could go and get snacks and ice creams around mealtimes and you could choose to have lunch at the pool snack bar (burgers, salads etc) or the full buffet from the restaurant. We got the free hotel bus to the beach and also the land train into Faliraki and coach to Rhodes one evening which was great and gave opportunity to explore without needing a car. It was the perfect setting for us with having both a baby plus a junior and teenager- having the fun water park pool onsite was useful as we could take the older kids there while baby napped. All of the hotel staff were welcoming and very good with our children - a special mention to the assistant manager, who assisted us on several occasions and really went above and beyond to ensure our needs were met. Our room was a very good size-we had 2 full size bedrooms and it was quiet during core sleep times. Our bathoom could benefit from a slight update but useful it had a bath/shower and cleaned every day. We all really enjoyed our stay and would certainly visit again.

Morfea Arvanitis

The Mitsis Alila resort is truly a magical place. We were very fortunate to have our wedding reception at the resort, and everything was perfect. The rooms are absolutely beautiful and clean. The resort offers a variety of restaurants and the food is exceptional. It is by far the tastiest food we have ever had at a resort. To add, the staff is always kind and helpful. By the end of the trip, we felt like part of the family. Lastly, the private beach and the spa are both beautiful clean and relaxing. We will definitely be returning to the Mitsis Alila Resort in the future.

Shaked G

My wife, our 9-month-old baby, and I recently stayed at the Mitsis Alila Hotel in Rhodes, and overall, we had a wonderful experience. The all-inclusive aspect of the hotel made everything easy and convenient for us as a family. One of the highlights of our stay was the food—especially at the Italian restaurant, which was exceptional! The variety and quality of the dishes were top-notch, and we found ourselves returning several times. On the other hand, the food in the main dining room wasn't quite to our taste, but the specialty restaurants more than made up for it. The staff at the hotel were lovely, and we have to give a special mention to Elena, the concierge. She was so kind and helpful throughout our stay, going out of her way to assist us with anything we needed. Elena truly made our vacation even better with her warmth and professionalism. However, there were a few downsides. The rooms, while comfortable, could use some updating. They aren't quite on par with the rest of the hotel’s offerings. Additionally, there are only two elevators, which were quite slow and sometimes made getting around with a baby a bit frustrating. Despite these small issues, we had a great time at Mitsis Alila, and we would recommend it for a relaxing family vacation. A big thank you again to Elena and the rest of the wonderful staff for making our stay memorable!

Dr. Barak Shapira

I had the pleasure of dining at the Greek restaurant in the Mitsis Selection Alila hotel, and it was truly an outstanding experience! The ambiance was charming and authentic, with warm decor and an inviting atmosphere. The food was incredible—each dish was bursting with flavors and perfectly captured the essence of Greek cuisine. A special mention goes to our wonderful server, Nana, whose friendly and attentive service made our meal even more enjoyable. Highly recommend this restaurant to anyone looking for a memorable dining experience in a beautiful setting!

אור שפירא

The Mitsis Selection Alia Hotel in Rhodes is truly the perfect choice for a relaxing and luxurious vacation. The facilities here are modern and impressive, and the hotel’s special atmosphere makes the stay exceptionally pleasant. What really makes a difference is the excellent service provided by the staff, especially the reception team. Flor, Domi, and Rania were amazing throughout our stay – they always greeted us with a big smile, were attentive to every request, and went above and beyond to ensure our vacation was worry-free. Their professionalism and kindness definitely elevated our experience at the hotel. I highly recommend this hotel to anyone looking for a high-quality vacation with exceptional customer service!

Sára Kochanov

The best hotel in Greek islands. Only place we decided to visit repeatedly. High standard of hospitality. Luxury environment. Highly recommend!

Diana A

Love this place! Staff is so nice and helps with everything you need at any hour. Food is great and freshly cooked at poolside restaurant, thursdays is Greek night&bbq. Location is perfect, couple km from the center&beach, hotel shuttle does 3 trips/day both ways. Nice view with some peace&quiet to enjoy. Surrounded with olive, fig and orange trees! Rooms are clean and neat, some have their own kitchen. Hotel has mini-market 24/7. Bigger market is within walking distance.

Megan

Our second time at hillside. Honestly could not recommend this place enough! Came with our 4 year old daughter in September and she absolutely had the best holiday. Rooms, food, service, staff we could not fault. The most friendliest people! (Lydia made us feel so welcome every morning at breakfast and looked after us all day by the pool) The place its self is just perfect. We would love to come back next year! (Also if you go make sure you book Greek night. One of the best nights)

John Donovan

We arrived in the early hours and the owner was there very friendly and helpful. The office staff bar staff could not be nicer 10/10 rooms are very clean well looked after.pool area was excellent plenty off sunbeds and tables to sit and eat menu has a good choice.lots of trips you can book at reception. We will be back

Juliette Foulger

Me and my friend Jo stayed here, for 10 days in October. we absolutely loved it. The staff are wonderful especially Lydia and the lovely lady that cooked the breakfast. It is a great place to stay, the rooms are clean and tidy and great size, location is great 20 mins wallk into Faliraki town and beach away from the hustle and bustle. We will definetly go back Jo and Juliette x

Matthew King

Stayed for two weeks in July 24' and had the most wonderful time staying here. Staff were friendly and informative and everything was clean and of good quality, food as well. Never too busy at the pool. Lydia especially was super friendly and always made extra time for everyone.

Sonja Curcic

I am interested in why it says that you offer an all inclusive service when there is nothing except 3 main meals. Children get hungry in the afternoon, there is never even fresh fruit, except ice cream. Garbage is stored outside the container next to our accommodation. The sunbeds that I should "reserve" so that I will put my towel and stone at 7 a.m. and I don't want to paying extra for this price for sunbads by the sea (20-30€). There is no natural shade or greenery. The cleanliness of the accommodation, the beautiful beach and the correct food are what I would like to praise.

Rhoxanne

Nothing really much to say tbh... Some staff are nice but others are absolutely mean and are straight up disrespectful The beach is nice but the fact that you get charged like what 20€-30€??? 2 of the pools literally turned green during our stay and was like that for 3/4 days? And also it's kinda quiet but because of the music from the sun palace hotel its really not that quiet.. and the WiFi was like never working and if it did only very badly and the TV only worked half of the time, the German channels that you could watch were pretty okay tho. Don't know about the other language channels Also pretty sure that we won't return here..

Vesna Matkovic

The room we were placed in is in a newly constructed building that isn’t quite finished yet. It’s very small, and we’re here with a 2-year-old child. The third “bed,” so to speak, is actually a foldable auxiliary bed that looks like a beach chair, which is, of course, very uncomfortable for sleeping. The Wi-Fi doesn’t work in the rooms because there’s no signal, so we’re forced to use our mobile data. The beach where the hotel’s sun loungers are located is full of construction debris—broken blocks and tiles are everywhere. Half of the loungers are torn and dirty, and no one seems to be taking care of that area. There are a very small number of loungers near the hotel on the beach that are available without an extra charge, while those right by the sea are available for a fee of €20 to €40. The problem arises when there are more guests, and there’s no option to get a lounger on the beach, only by the pool, which is quite far from the beach, or we’re forced to pay for those by the sea. The hotel manager said there are 173 free loungers, but they’re the ones by the pool, and the others aren’t his responsibility, so he doesn’t know if they’re charged for or not. He can, however, give you a voucher for those paid loungers, even though they aren’t his responsibility. 😂 The drinks and food could be described as just acceptable. The food is edible but often not fresh; the vegetables are dry, and all the cold cuts and cheeses are left out in direct sunlight. Whatever’s left over from lunch is mixed and served for dinner. The drinks are exclusively carbonated and cold from machines, with syrups full of sugar, and there’s no option to order fresh juices or anything similar. Also, if you consider this an all-inclusive service, I think a revision of that term is necessary. This is at best full board with three meals a day and supposedly available snacks that we haven’t really seen. Not to mention, there’s no option to order any additional food. If your child gets hungry in the meantime, you have no option to sit down and order food or grab these “snacks.” Additionally, drinking water, BASIC DRINKING WATER, has been running out very often in the past few days, and the staff’s response is that “there are too many people using it, so the pressure can’t keep up; if they stopped using it for a few minutes, the machine would refill.” Our question is, why are you building facilities for so many people if you don’t have the basics to support them? Moreover, the problem with wasps constantly landing on our plates is really unpleasant. There are too many of them, and they’re very aggressive, which is particularly inconvenient when a child is around. Security at the hotel is weak and compromised. A room near ours was robbed, where people had their money and phones stolen. The hotel is completely open, so anyone from the street can access the accommodation, and there’s no lighting around the buildings at night. We’re afraid to open the windows or doors because someone might enter the room, or it could get filled with insects since there are no screens. One child cut their leg in the pool, requiring medical attention, and the child was prohibited from swimming for the rest of the vacation. Also pools are extremly dirty, you can't see the bottom even if it's 1.5 meters. They almost never clean it. We paid around 3000€ for this, which is not worrh more than 1500€ in my opinion.

Nicole

When we booked this hotel and we read all the negative reviews about the overbooking, we got worried and decided to send an email to the hotel for clarifications. They answered us back and reassured us that last year they overbooked the place because of the fires and told us that this year wouldn't happen. Fast forward to our landing in Rhodes where we received a call saying that not only us, but all the people on our bus would be moved to another hotel because Evita Bay overbooked again and there weren't any rooms available for us. Thankfully our agency moved us to another hotel which we found very good and had a pleasant stay but it was in another location and so still an inconvenience as we planned our activities around Faliraki instead. We were somewhat lucky, but be aware when you book this hotel, that you may end up somewhere else and may not be a better place.

Nenad Vaskovic

First of all, hotel is not a 4 star hotel, on their best day maybe 2.5. Average food, constantly repeating, plus you get lunch leftovers for dinner, drinks terrible. Great location, but I would never recommend this place to anyone, as it does not worth the price.

mike p

Very basic and food is Rubbish same thing everyday all inclusive drinks are very limited. Hotel is poor ramp up to reception and dining area is extremely steep for any disabled person. Cats allowed to roam the hotel and do toilet under the tables often. Absolutely rubbish hot food is cold.when a member of staff is carrying what is supposed to be hot trays of food with bare hands it tells you how hot it isn't

Exinox “Exinox”

Everything as expected, drinks were nice, people here are super friendly and we will miss them so much. If you are looking for a good price hotel with awesome people - you found the right hotel! The only disadvantage is distance from the beach but there is a free hotel bus which goes there 6x a day and the driver is a funny nice guy. We recommend this place with my family and we will miss it. Greetings from CZ!

Liviu Andrei Agheorghiesei

Money was stolen from the guest rooms, and when the incident was reported to the reception staff, they responded with extreme rudeness and a complete lack of concern. Rather than addressing the issue and providing assistance, the front desk personnel dismissed the complaints and made guests feel at fault. Their unprofessional behavior indicated a clear lack of intention to help or take the matter seriously. Due to the dishonest staff and incredibly poor customer service, it is strongly advised to avoid staying at this hotel. The safety and well-being of guests should always be a priority, but this hotel failed miserably in that regard.

Kevin Knapp

Nightmare form time we booked in just after 12 no food or water . Breakfast was nothing to write home about but it got worst lunch time food run out at 1pm ment to be serving till 2 then when asked for management staff trying to past off pot washer as management am shame to have brought my husband here for our 1ts Anniversary how any travel agents pass this as 3 stars all I can say is they have very low standard. No morals and no value in life all hotel staff form management to pot wash don't care about anyone

Julie Misztela

Agree with most of the reviews on here regarding food and drink. We’re not picky at all but it was a very poor selection, spaghetti every night, food often cold and clearly sitting out for a long time. Drinks watered down and cups not the cleanest along with the cutlery. Rooms not the worst, very hard beds and wires sticking out of walls and some ants knocking about, shower is ABSOLUTELY diabolical. At one point, a light came loose in the pool and floated around the whole day without anyone doing anything about. Staff were mostly all lovely, really loved the free shuttle bus to the beach thought it was a great touch, they made the hotel a better place. Great location, easy to walk to Faliraki and the beach (mostly to find alternative restaurants). Would not visit again.

Tetiana

"Unforgettable holiday" at Pegasus Deluxe. Before our departure to Rhodes, I checked the reviews about this hotel. I was shocked by the reports of food poisoning. It was too late to cancel, so I took medicine and bought medical insurance. At first, everything seemed fine. We were given a nice sea-view room. But 48 hours into our stay at the hotel, I started experiencing bloating, vomiting, and diarrhoea. Even after 3 days, I still have stomach pain and can't eat normally. The hotel manager attributed it to a virus, but I didn't take a blood test, so I can't say for sure. However, I have never felt so miserable. I was unwell for half of our holiday. I wonder why my daughter didn't get sick. She eats only cooked meals, unlike me. So, I suspect the food was the main reason. Also, guests from nearby hotels did not report any food poisoning. The quality of the food is not great. Vegetables and fruits didn't taste fresh. There was no air conditioning in the restaurant, and they used reusable plastic glasses at the pool bar. Everyone had access to the ice cream. The only good thing about this hotel is its location on the beachfront and the good room cleaning service. The people I met also complained about food poisoning. After so many cases, the management should take measures to stop the spread of infection at the hotel. It should be closed for a while, and tourists shouldn't be staying there.

Pedro Vandiesel

It’s an average hotel. Location is ok and the staff are amazing! All inclusive but with a few conditions. No coffee in the room and not allowed to bring drinks to the room, the funny bit is, the room has a fridge but with only one bottle of water and like I said, not allowed to bring any drinks to the room. The room for 3, a double bed and a single sofa that converts into a small kids bed. The shower/bath is quite small, I’m 5”6 or 1.68 and I feel a bit tight in the shower. The all inclusive drinks is what expected for an average hotel, not very special and got to pay for them after 11pm. Loads of families with kids so not a good place for couples. Avoid the peak hours at the main restaurant, breakfast, lunch and dinner. Will be packed. Expect a bit of delay on the lifts to upper floors, too busy and sometimes only one lift working. The location is good, not far from Rhodes town, 20min away. It’s on the east side of the Island so you don’t get to see any sun set and gets darker quicker than the west side of the Island.

Alexandru Ene

Lovely hotel with good location, Faliraky is within walking distance and there is a bus station right in front of the hotel. The hotel needs some love in a lot of areas, but I guess they are working on it as some changes are seen compared with last year. I love the fact that this year the entertainment is different every evening. The new animation team is very nice as well.Overall, nice hotel with good food and perfect location. Hope to see you again in the future.

Brittany Draper

Beautiful hotel. Great location. Shame we both got terribly ill after 48 hours of arriving which lasted for days so we could not even appreciate the all-inclusive food/drinks. Hygiene can do with improvement in the hotel to stop the spread of illness as I heard other guests in the hotel shop also commenting how they have been very sick too.

Helen Prosser

Very nice hotel. This is the second time of visiting as it was so nice last year. Unfortunately some of our party came down with a sickness bug that was going around the hotel. We spoke to a few people and they had also been taken down by it. There were multiple incidents of people being unwell about the hotel, but staff were quick to clean and clear away. Just a shame that it meant we missed a few days of the holiday and didn't feel like eating much for the rest of it.

Peter Edgcombe

Just returned from a fantastic weeks stay at the Grecotel Dama Dama. The staff are exceptional. The place is truly amazing. Having the option of a huge chilled pool with the sea and beach right on your doorstep. Would highly recommend for families, couples and even solo travelers. There is a variety of entertainment and activities that you can partake in if you wish but there’s no pressure. It’s high on the list of places I’d like to return to.

Julie Colledge

We just love the Dama Dama. Our 2nd visit. The welcome is second to none. The rooms are beautiful and well appointed. The photos on the website are just how it really is. There's always plenty of choice food wise. But what makes it so very special for us is the incredible staff. ❤️❤️❤️

Alexandra

Starting with the location of the hotel, which is easy to arrive to, and being by the sea, the hotel provides incredible views, along with amazing pools. The restaurant (Dama Dama) is very clean and well organised, and the food is diversified, fresh and delicious, covering each culinary style. The room we had was big, spacious and full of light. The only downgrade is that even though there is a pool specifically for kids, parents tend to make kids stay in the main pool, which is disturbing, because some people want to relax, including us, which is impossible while hearing kids scream . Besides this, the hotel is beautiful and I would definitely recommend it to everyone.

Lee Court

A stunning location on the shores of the Aegean sea, warm water, a gently sloping beach. Alright it's not soft powdery white sand but you can't have everything. Its definitely geared more towards families than say couples, and as a solo traveller it's not the best hotel I've ever stayed in, but there things to do all day and into the night Food is fantastic, you don't have to wait long for a drink, but if you're on the beach or by the pool, then you're getting you're own drinks sadly. I had a superior poolside bungalow, which isn't that superior and not really at the side of the pool, but I could pop back whenever I wanted which is handy. A la carte restaurants are better than the buffet, but you need to book well in advance if your trip as space is limited. There is a lot to like about the Grecotel Dama Dama, and I give it 4 stars, even though they claim to be a 5 star hotel......

Mihaela Dobre

Spent a nice week at this hotel. The sea is clear and plenty of sun loungers. Never had any problems finding a place. The food was delicious, plenty of varieties to please everyone. The staff were also very friendly and helpful. However after having stayed at other grecotel, we did not feel the standard was as high. We had booked a room with side sea view, but was quite disappointed with this. You could only see the sea if you stood up in one end of the balcony. Definitely not worth paying extra for. Also instead of double bed, there were two single beds pushed together. Not ideal when sometimes a child wanting to come to stay with the parents. Another thing was the queues that were quickly building up at the restaurant. If you didn't go straight when they opened, a lot of people had to queue for all the meals. Not great when it's 36 degrees hot, to wait outside without a shade. We made sure we went when they opened, so didn't really affect us. Also the cocktails left a lot to be desired for. Very washed out but as we're not big drinkers, this didn't bother us too much. So all in all, we did have a nice holiday, but feel some improvements could be made.

Curiosity Corner Play Tarleton

Just returned from 6 days at this beautiful hotel. I loved the design, the clean lines and muted tones blend beautifully with the stunning scenery. I loved the beach being so accessible and having the water slides was a massive bonus for our young children. We ate in all 3 of the restaurants and i particularly loved the Italian the tiramisu was amazing and a highlight of the meal .i would definitely return to this hotel and have already recommended it to my parents xx

Jagjeevan Virk

Had a wonderful stay at Amada Colossos and I would highly recommend this resort to others. The staff here are brilliant, but an extra mention goes to the the whole kitchen team who were absolutely brilliant and they were extra helpful with my family members who had dietary requirements. The hotel restaurants were also lovely and I would definitely recommend the Italian and Japanese restaurants. The beach itself is nice with plenty of sunbeds and a beach bar. The sand did have small rocks in it but nothing I found to be an issue. The sea was very clear and I loved snorkeling with the fishes. The water park was fun, the green bowl was my favourite, however, only one slide was open at a time but I didnt mind this too much. The hotel inside is very beautiful and there is a shop inside which has very good prices for food, souvenirs are a little cheaper in town but maybe by a euro or 2. Overall this is a fantastic resort with excellent staff who pay attention to their guests. I will be coming back

N M

Great hotel. Lovely staff ,huge pool and private beach with separate adults only areas. It's own waterpark. Wonderful food varied and very well cooked and presented. The staff made everything seem effortless and we're always helpful and friendly. I would definitely return

Aziz Atas

Great hotel at great location. Special thanks to all the staff for their efforts. Especially to Vagelis the lifeguard who was amazing with our children. Excellent person and great asset to the establishment! Also, special mention to the two lovely kids club staff who were amazing with our children. Thank you so much!

Peter Kopúň

I can say that was one of the best hotels ever. I travel a lot through Europe and this hotel has a lot of positive things. The rooms are in new style and very clean. Allocation of the hotel is near to the airport and Rhodos town as well. But the best were service and quality of foods. People were very nice, and regarding the food you have a large option to choose. We really enjoyed the staying.

Marios Papalexandrou

We are a family of 4 with a 6 month old and 4 year old boys. We loved everything about it. The food was superb. Thank you Mr Nikos. I happened to have my birthday and they brought a special cake for me. The beach has fantastic sand for building castles and it is super for kids to play and swim as it quite shallow. A kids club run by Xenia kept our boy busy with fantastic activities. Beach volleyball and yoga clubs were running on a daily basis. The massage was great as well in the hotel spa. We will be back. Thank you! Ευχαριστώ!

Daniele Oteri

Spent a night with my girlfriend and loved it. Very friendly and professional service. The food is nice, the drinks as well. The rooms are slightly dated but clean and functional, well furnished. Completely recommended! Good value for money!

GenX George

We had a fantastic stay at this hotel! The staff were welcoming and always ready to help, making our stay very comfortable. The rooms were clean, spacious, and well-equipped. The food was excellent, offering a wide range of delicious options. The location was convenient, and the overall atmosphere was relaxing. Highly recommend this hotel for anyone looking for a great experience!

Elias Doulgerakis

Stayed here after a nightmare of a stay at another hotel, so I might be a little bias, but holy crap is this place nice. The all inclusiveness of this place was top notch, amenities were great, but the service I received from the staff was phenomenal. Will definitely consider staying here again next year, but for much longer than one night. Oh, and the beach was nice and crisp.

Evaldas Banevičius

One of the best all inclusive hotels we have been too, food options are amazing, beach is really good, and the crowd is all germans so everyone is really polite and tidy