Dominika Krysa
We had an amazing stay! The staff were friendly and professional, always ready to help. Our room had a stunning view of the sea, and the short walk to the clean, pebbled beach was lovely.
The beach bar was a great spot to relax, and the food at the hotel was exceptional – plenty of options, fresh, and delicious.
The pools were spacious, clean, and perfect for unwinding. This hotel is a fantastic choice for a Greek getaway – we’ll definitely return!
claire robinson
A Busy Yet Enjoyable Stay at Akti Imperial Deluxe Resort & Spa
We stayed at the Akti Imperial Deluxe Resort & Spa in July as part of a large group of 20+ friends and family, and this spacious beachfront hotel suited our needs well. The weather was gorgeous, so we spent most of our time by the pool and beach area, which were fantastic.
We initially upgraded our room, but upon arrival, the air conditioning didn’t work. While the hotel promptly moved us to another room, we were given a standard room and lost all the privileges of the upgrade, such as fruit platters and robes. While this was disappointing, I was thankful to have working air conditioning during such a hot time of year. The room itself was adequate for two people but would likely be a tight fit for a larger family due to limited storage space.
Unfortunately, one major downside of our stay was when my friend accidentally trapped her fingers in a sunbed by the pool. The first aid response was completely inadequate—they only gave her a plaster and were quite dismissive. She had to go to the hospital, where it was confirmed her fingers were broken, and required stitches. This was a very upsetting experience, and the staff's rude attitude in handling the situation was extremely disappointing.
Despite this incident, the rest of our stay went smoothly. The food was typical of an all-inclusive resort—plenty of variety but nothing outstanding, though I particularly enjoyed the gyros available at the pool bar during lunchtime. It was a nice touch that you could pour your own wine and beer, avoiding long queues. The waiters and bar staff were fantastic, especially in accommodating our large group. Most evenings, we opted for the rooftop bar rather than the evening entertainment, which was decent but not a highlight for us.
The location of the hotel was excellent, with nearby beachfront restaurants and walkable areas to explore. While I’m not a huge fan of large hotels, this one served its purpose well for our group. Overall, we had a fabulous holiday, though the lack of proper first aid and how the situation was handled left a sour note. Rhodes is a beautiful destination, and I always enjoy visiting Greece!
Tereza Hrubešová
First and foremost, we would like to praise the staff. Everyone was extremely kind, helpful and we have never experienced such warmth towards children. Every staff member smiled at and entertained our child, which made a big difference to our stay. However, when it comes to the hotel itself, we were not as satisfied.
The biggest issue was with the rooms. The mattresses were very uncomfortable (one double bed consisted of two separate mattresses), and they were severely worn out. The mattresses kept sliding apart, leaving a gap in the middle. Since we sleep with our child in the same bed, this was a real problem, as one of us would always end up sleeping in that gap. Another issue was the soundproofing—or lack thereof. The doors to the room were so poorly insulated that every guest passing by sounded as if the door was open. Light from the hallway also shone through the gap under the door at night, so we had to place a towel there to make the room darker. Additionally, there was noise from outside, likely from the pool machinery, which forced us to keep the windows shut while sleeping. We tried to change the room but it did not help, still the same problems..
The room overall felt of poor quality. Given that this is a 5-star hotel and not a cheap one, we expected much better. Even the lighting in the hotel gave a cold, unwelcoming atmosphere, making it feel cheap. The elevators were also undersized, which was an issue with a stroller—we sometimes had to wait up to 5 minutes before we could get inside.
As for the food, it wasn’t bad, but we would have appreciated more variety. The breakfast menu was exactly the same every day for the entire week, which got a bit repetitive. Our vacation was also quite ruined by the fact that both my husband and I were likely food poisoned. My husband got sick around day 3, and I started feeling unwell on day 5. After dinner, I was vomiting almost the entire night. And imagine having to take care of a small, breastfed baby at the same time.
One positive aspect was the children’s play room, but it would be great if it were accessible throughout the whole day (or at least part of it). It was difficult to fit our time into the two-hour slots in the morning and afternoon, especially with a small child.
Lastly, the hotel’s location wasn’t ideal. There isn’t much around the area, and if you plan to take the bus, be prepared to wait for a long time as buses don’t run at regular intervals.
Overall we do not recommend the hotel and would not return here again.
lee Smith Ellams
The Akti Hotel offers a pleasant stay, however, it lacks air conditioning, which may be a concern for guests during hot weather. Additionally, the hotel's doors remain open, and the reception and restaurant staff exhibit an unwelcoming attitude, while the bar staff is friendly and accommodating.
The entertainment provided resembles a children's club and is limited until 11 p.m. Seating options are also scarce.
The rooms are basic, with family rooms located in a separate annex overlooking the car parks. Despite requesting a room with a sea view, the manager was dismissive and refused the request.
The beach trip was enjoyable, with a bar offering beer and water, as well as beach beds. The sea itself was remarkable.
The hotel features three pools: an adults-only pool, a pool for small children, and a family pool that is shallow but suitable for various activities. Entertainment around the pool, such as water polo and other games, is commendable.
Additional activities include the pool, a 5D cinema that provides good value for its 5 euro fee, and a spa that is particularly appreciated by my wife.
Søren Frederiksen
During week 42, we stayed at a beautiful and well-maintained hotel with a nice pool area. The food served was also good, with a decent variety. The staff was very service-minded and helpful. The location may not be the best, but it’s not far from Rhodes town by bus or taxi. The rooms themselves were lovely, and the cleaning was top-notch. The only downside was the gym, where much of the equipment was either broken or very worn.
My Booking
