Albron Design Agency
It’s not a 5 star hotel by all means. Good 4 for sure , a bit dated, so don’t expect any wow effect of luxury. Typical slow and somewhat ignorant service. The food is very average and clearly doesn’t reach 5 stars . Defrosted berries and fruits for breakfast and absence of chefs to prepare hot breakfast if you fancy one.
The hotel manger has very poor management skills so no surprise on the service at various levels/areas.
Overrated and overpriced.
The only good thing is the location and good sound proof.
Meerna Suidan
Best hotel ever!! Great service, fantastic food, comfortable bed and room! We took the star prestige option and it was nothing less than awesome. The location is great as well. The staff is very friendly and welcoming. Special thanks to Felicity who was very kind and helpful. A must stay hotel and we are hopefully coming back in the next year!
Fabiana Stortz
We stayed for four days and had a great time with zero issues at any moment. The rooms were clean, spacious, and comfortable. They were cleaned and replenished daily. The breakfast buffet was delicious with even healthy and fresh options. Each staff member we encountered was friendly and always willing to help with questions or any knowledge and advice they had on the island. The view is spectacular. The pool was nice as well as their sunset bar where the bartenders were extremely amiable and personable. The location in relation to the ocean is great with it being just a minute walk away. The beaches were clean and the water warm in August. The location for partying was okay but it may be worth it to look into night outs nearby at only about 20-30 minutes away. The hotel lies very close as well to the airport, center mall, and Palma city center with tourist attractions.
Darya
Excellent hotel really 5 stars. Very clean very neat, everything is very elegant. I want to say a special thank you to Agatha who conducts daily classes, to the administrator Alex who solves all the issues very quickly and effectively, a huge thank you to the restaurant staff who do their job perfectly, I was very pleased with the work of the woman who cleaned the room and often left a small pleasant surprise. All the food and drinks are very tasty! Do not hesitate to come to this hotel you will get great pleasure.
Shannon Brussard
Stayed here for 5 nights during our honeymoon. We’ve stayed at Iberostar before in another country and it was much better. Our room smelt like sewage every day, it got worse everyday as the night went on. We did complain and a housekeeper did come up within the hour but the scent came back the next day. The workers are all very nice and friendly. We didn’t find that the buffet was very good, a lot of the food was cold and seemed like it had been sitting out for hours even though we were there before 9am every day. We upgraded to star prestige which I honestly don’t think it was worth it. You get access to the rooftop with a very small pool but that’s pretty much it. They say “snacks” are included but it’s half a baguette a day. It is in an area with a public beach and a ton of restaurants but we didn’t find they were very good. Compared to the other hotels and areas we stayed in Mallorca for our 2 week honeymoon, I would not recommend staying here.
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