Hacienda Son Antem, Autograph Collection Hotel

PK

My family and I have been coming to Son Anthem on and off for the past 23 years and we have always loved the resort, the villas, the pools and the good service Marriott are so famous for but there are cracks appearing everywhere, and not just in terms of wear and tear but also in terms of service and quality. Three major drawdowns and the reason for the low rating are: 1) for some mysterious reason, Marriott thought it would be a good idea to separate the hotel and the resort and treat it as two separate accommodations. Not sure when that happened or why but it has taken away access to the best (main) pool and food experiences on the resort and left villa guests with one tiny main pool that is ridiculously small (was always known as the spa pool) and not at all appropriate for that many guests. 2) The villas are starting to look and feel a bit outdated which is expected after 25 years but at least get some up to date TV’s and streaming access. 3) Sorry but the food at the Terrace (only place left to eat) is below par. We had lunch there twice and it was overpriced and not at all great quality

Kris Harrison

Having this as my home resort but now living in the usa I was looking forward to returning as I had so many great memories. Well, I'm glad now I get use of my resort elsewhere.... Why. 1- Villa pools now gated ? Is this hse gone mad? And now timings on certain pools so the one nearest our villa ( asked for a villa next to pool for kids ) doesn't open until 1030am ( and padlocked to ensure we don't try and sneak in I suppose!!) and by then we are out exploring for the day. Oh amd what are those ugly looking silver fences around the paddling pool!!Yes you could say walk down to another but why? and defeats the object really. 2- Use of the hotel non existent. Used to enjoy the the main hotel pool and massive green area and space for the girls to play and evening music and food. We'll not anymore.... Shame. Villa nice of course but now a resort for sleeping in now rather than spending time.

Sam

Raul on the main desk is incredibly rude. He's on older man with grey hair. Watch out for him. @Marriot, the customer is always right and he should be more polite to his loyal guests.

Phil Young

Villa was nice. Needs some sprucing up. I don't like that the "king" bed is 2 twins pushed together. The only breakfast is from the Market, none of the restaurants open until lunch. Great place to walk

Cheryl Armstrong

My family and I had a wonderful week stay at Marriott’s Club Son Antem which is located 15 minutes from the airport. We are Marriott Vacation Club Owners and enjoyed staying in the spacious Son Antem townhomes (Room 642 - Calle Almendro). Everything you need to make a meal will probably be found in the equipped kitchen. Off of the lobby is a Marriott Marketplace that has a varied selection of grocery and baked products. An alternative is shopping at Aldi, Lidl, Hiper Centro Llucmajor or Carrefour. There is a washer and separate dryer as well. Both bedrooms and bathrooms are upstairs and there are quite a few steps. The master bedroom bathroom has a shower in the large hot tub spa. A daily tidy is included which is wonderful and the housekeeping staff does a great job. We had a lovely patio to eat out on and were located right near one of the 15 pools on site. The major pool (outdoor and indoor) is at the clubhouse and gets very busy; the smaller pools between the townhomes are very private and quiet which is nice. Unfortunately, there are no outdoor hot tubs on site that I could find; they are located in the clubhouse by the inside pool. The pools all close at different times so ask for the closing schedule when checking in. There is a weekly activity calendar, golf, tennis, a spa and various restaurants on site which include La Terrassa Mediterranean Bar & Grill (did not eat here), La Finca Son Antem (very good meal and nice outdoor seating) and Es Camp Restaurant (did not eat there). There are also many wonderful restaurants on the lovely town square of Llucmajor - Bistro Mercat and Bella italia (which we ate at at were delicious). Palma is also close by and offers many choices - Bazzar Tapas Gastrobar (delicious tapas in a quiet square). The townhomes could use a bit of an update. We would definitely come back and stay at the resort again!