laurence szwajkajzer
Very nice hotel, well located. Rooms are good, with comfortable bed. Bathroom is a bit small. Food is excellent, many thanks to Esther, the chef from the restaurant and the sunshine☀️ very nice personnel at the restaurant . We defenitely recommend this place, close to the beach, public transports. Thank you for the great and fun holidays we are having 🌸🤩👍
Smeu Mihai
I would like to start this review by highlighting the exceptional service provided by the hotel staff, particularly the reception team. They were incredibly helpful and made a real difference during my stay.
I had booked a package through Eurowings Holidays, but upon arrival, I discovered there was no reservation for my room. Unfortunately, there was no apology from Eurowings Holidays for the mix-up, which was attributed to a system error. As a result, I had to cover the full cost upfront and later seek reimbursement. While this situation was quite stressful, the kindness and professionalism of the hotel staff helped alleviate the tension and made the experience much more manageable.
The hotel's location is excellent—approximately a 20-minute bus ride from the city center, with the sea promenade just around the corner. There are also plenty of options for grocery shopping nearby, so you can easily find anything you need.
The breakfast offered by the hotel was of high quality, and I thoroughly enjoyed it.
All in all, it was a very positive experience.
Would I book this hotel again? Absolutely!
Would I recommend this hotel? Without a doubt!
Piotr Tomala
We recently spent a fantastic family holiday at Hotel BG Java in Can Pastilla, and it was an amazing experience! Our room had stunning views of both the sea and the pool, which made our stay even more enjoyable. The breakfast was delicious every morning, offering a wide variety of tasty options to start the day.
What truly stood out was the friendliness of the staff. They were exceptionally welcoming to us and especially attentive to our child, engaging with them at every opportunity and making them feel special.
The only minor issue we encountered was that the housekeeping staff occasionally forgot to replenish the water, toilet paper, and toiletries in our room. However, this did not significantly impact our overall satisfaction.
The hotel's fantastic location, just a short walk from the main beach, added to the convenience and enjoyment of our stay. We were very pleased with the level of service and the wonderful atmosphere at Hotel BG Java. Highly recommended for a family getaway!
A E
Stole my money. I had transportation problems and didn't make it on time for the booking - couldn't cancel on Expedia on the day as it said reservation was ongoing. I called the hotel and receptionist confirmed their policy is to only charge first night for no shows, but they need to discuss process with their manager. Manager seems to have instructed them to cancel reservation and charge entire stay. I went to the hotel and said at least give me the room now if you're taking all my money and they refused. I complained to Expedia, who tried to contact hotel manager but said they didn't get any response but have asked the hotel to refund me. Hotel is ignoring request and won't return my money. I will recover it from my bank but want to warn other people not to trust this hotel with your money or financial details. Screenshots attached as evidence - be very careful.
Also the location isn't great - not really in Palma city, instead on a very average part of the beach, very hard to park on the nearby streets and there's nothing but basic artificial bars and depressing style hotels. Much better off booking inside the city with a more respectable hotel.
Miodrag Marković
Great hotel, very close to the Playa de Palma.
Rooms are very good, clean and comfortable, cleaning os regular.
Food is very good, with a lot of local dishes.
I will gladly come back here for a longer stay.
My Booking
