Miles Y Hamilton
Excellent hotel, we had a beautiful swim up room which was memorable for its views and set up. The pool areas are very nice and the hotel is clean and very modern.
Food on the whole was decent with a good selection of restaurants. Drinks in the bars and restaurants are excellent but they were very hit and miss by the pools, some were not drinkable.
George Nurijanian
Had a great experience here. At first I was a bit disappointed by the relatively small pool, lack of activities, dated buildings and rooms, but after the second day all that was in the past as the hotel continued to impress with its hospitality, variety and service. Great, friendly staff who anticipate all your needs (thank you, Nikolai, you’re the best!), wonderful diverse food in each of the many restaurants, plenty of options. It won our hearts even if not every part of the place was perfect. We hope to be back one day again.
Xenia Schenkel
We were a couple of days at the "White Palace." From start to finish, it was a wonderful experience!
Arrival: We arrived relatively early but were able to check into our room immediately. To our surprise, we received a room upgrade to a villa with a private pool. What a great surprise!
Food: The food was fantastic. At the buffet restaurant, you can eat without a reservation at lunch and dinner. The selection is HUGE... and the food was always very good. At the other restaurants, you need to make a reservation for dinner. The food there was also outstanding.
Room: The pool in the villa was cleaned daily, and the minibar was refilled every day. Everything was always very clean and tidy.
Beach: The private beach belonging to the hotel is well-maintained. Sometimes some seaweed would wash ashore, but it was quickly removed by the staff. You could also order drinks at the beach, which were brought to you quickly.
Staff: THANK YOU! The staff was exceptionally friendly and attentive. For example, one employee noticed that I really enjoy the foam on my cappuccino. When I returned from the buffet, a cup of milk foam was waiting at my place! I've never experienced such attention to detail and care in any hotel before. For any questions or requests, you could always contact the staff via WhatsApp and receive a quick response.
Departure: Our flight was very late in the evening. After consulting with the hotel, we were able to stay in our room until departure. That was very accommodating and customer-friendly.
Conclusion: A beautiful and clean hotel, delicious food, courteous and friendly staff. We will definitely return and can hardly wait!
Thank you very much!
helga holmquist
We stayed here for our honeymoon and had an incredible time. It was super relaxing and the staff was so attentive and kind. I have a gluten intolerance and they were super accommodating and caring about this, offering me an alternate menu that made slight modifications to the original menu. I highly recommend that if you are staying here you make reservations for the restaurants for dinner. These were truly the highlight of our stay. The white was just an out of this world experience for all the senses, the Asian restaurant had incredibly fresh food and was so delicious and the lobsteria with its set menu was also such an amazing experience with great food right next to the ocean. The buffet was also incredible, one of the best with really fresh and high quality food, though I truly prefer the restaurants. The beach was also gorgeous and they offered various water sports and the pool relaxing. There are various bars everywhere that make you any drink you want as well as dessert places. Additionally they treated us extra especial when we said we were in our honeymoon which was just wonderful. Truly a magical stay. Though if you are staying here to discover the island of Crete I would not recommend this place. This is a hotel you stay at to enjoy everything it has to offer you and to be pampered by the incredible staff. I would also add that there are a lot of children and families (which we did not mind at all) so it is super family friendly with activities for everyone.
Emanuele Ponzo
What amazing experience we had here at the Grecotel! The atmosphere is magic, the Team is outstanding, every single people from cleaning to servicing, to management over the top! The food is incredible good and there are so many variables for any kind of palate! White is an experience, and Asian cuisine and Lobster restaurant is not very common on all inclusive! The kindness of all Team give the opportunity to anyone to enjoy every single moment. We have spent two weeks I wished to have booked a month over here!
Just to give you a sense of level of this Resort. I got a nanny in the resort from the Team to dine at the only Adult restaurant. I loved a wine and after I finish the dinner and I found a bottle in my room. The care is over the moon!
This is the Place for anyone, family, young couples, older people anyone literally anyone!
Thank you so much for the wonderful experience!
My Booking
.jpg)
.jpg)
.jpg)
.jpg)
