Xenia Schenkel
We were a couple of days at the "White Palace." From start to finish, it was a wonderful experience!
Arrival: We arrived relatively early but were able to check into our room immediately. To our surprise, we received a room upgrade to a villa with a private pool. What a great surprise!
Food: The food was fantastic. At the buffet restaurant, you can eat without a reservation at lunch and dinner. The selection is HUGE... and the food was always very good. At the other restaurants, you need to make a reservation for dinner. The food there was also outstanding.
Room: The pool in the villa was cleaned daily, and the minibar was refilled every day. Everything was always very clean and tidy.
Beach: The private beach belonging to the hotel is well-maintained. Sometimes some seaweed would wash ashore, but it was quickly removed by the staff. You could also order drinks at the beach, which were brought to you quickly.
Staff: THANK YOU! The staff was exceptionally friendly and attentive. For example, one employee noticed that I really enjoy the foam on my cappuccino. When I returned from the buffet, a cup of milk foam was waiting at my place! I've never experienced such attention to detail and care in any hotel before. For any questions or requests, you could always contact the staff via WhatsApp and receive a quick response.
Departure: Our flight was very late in the evening. After consulting with the hotel, we were able to stay in our room until departure. That was very accommodating and customer-friendly.
Conclusion: A beautiful and clean hotel, delicious food, courteous and friendly staff. We will definitely return and can hardly wait!
Thank you very much!
Miles Y Hamilton
Excellent hotel, we had a beautiful swim up room which was memorable for its views and set up. The pool areas are very nice and the hotel is clean and very modern.
Food on the whole was decent with a good selection of restaurants. Drinks in the bars and restaurants are excellent but they were very hit and miss by the pools, some were not drinkable.
George Nurijanian
Had a great experience here. At first I was a bit disappointed by the relatively small pool, lack of activities, dated buildings and rooms, but after the second day all that was in the past as the hotel continued to impress with its hospitality, variety and service. Great, friendly staff who anticipate all your needs (thank you, Nikolai, you’re the best!), wonderful diverse food in each of the many restaurants, plenty of options. It won our hearts even if not every part of the place was perfect. We hope to be back one day again.
Jessica Jinks
Visited here April 2022, it was quite possibly one of the most beautiful hotels ever. Recently opened and very luxurious for how much I paid. Sadly it is not as affordable now, so wouldn’t visit it again.
Diana T
It's a nice hotel for adults that are seeking a pool vacation - the pools are nice with animation and music.
Service is great, rooms are clean and nice (although air conditioning cannot be programmed to temp, only to speed...), the hotel is not wide spread at all, hence not much green.
The beach is very small and thin, nor inviting at all, but the pools make up for it - there is even a sun protected pool for small kids (however right next to the pool with music and animation...).
The kids club is a small tent with no visible toys or kids decoration, not inspiring or inviting.
Overall, if you're after good service, food and pools, that's great. For beach and family, there might be better options.
My Booking
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