Karolina Küçuk
It's a really nice location with mostly friendly workers. Great animators are the souls of Apollonia and do everything to make this place alive and interesting. Great beach, pleasant pools. Near to the airport. The hotel shop is not overpriced. Spa is expensive, but massage is really good. Night life in the hotel doesn't really exist. After the show, you can just enjoy drinks at the lobby bar. If you are looking for silence and relaxation, with not overcrowded beaches, it's a good choice in September.
Viktor Lenárt
We had a lovely stay. If you are able to accept the Greek easy going style of life, you will be have a good time. The resort has it's quirks, given it's age, but the stuff is making sure you are well cared after, some going extra mile, namely Lefteris, working in main restaurant and day bar area, what a top guy!
Adrian Bartczak
Beware of Payment Issues and Rude Staff
I recently stayed at this hotel for 4 nights with breakfast included, booked through Booking.com. I paid €429 in advance, and the payment was confirmed by the platform. However, upon check-in, I encountered a frustrating and unpleasant situation.
The two receptionists, one older and one younger, both of whom were extremely rude, presented me with a note stating that I owed €405 for the stay, plus an additional €40 as a climate tax. I was confused because I had already paid in full via Booking.com, including all taxes. Despite showing them my booking confirmation, they insisted that they had not received any payment and demanded I pay an additional €445. They even presented a card terminal and expected me to settle this amount immediately.
When I refused, the older receptionist called what she claimed to be the manager, and I was told the issue would be sorted the next day. I contacted Booking.com as suggested. When I returned the following day, neither of the receptionists seemed to know what was going on, and the younger one rudely said, “Excuse me, what?” when I inquired about the payment. It was a very unprofessional and stressful situation.
Though the stay proceeded normally after that and no further payment was demanded, the initial experience was enough to put me off. Furthermore, when we asked to upgrade to all-inclusive for just one day, the hotel refused, saying it was only possible for the entire stay – which was incredibly disappointing since we only wanted to enjoy a day at the beach with drinks due to the great weather.
While the hotel itself was fine, I strongly caution anyone staying here to be prepared for confusing payment issues and rude staff. Watch out, especially for the two women at the front desk.
Estel Upírka
We stayed with you from 7 to 13 September (2 adults and 1 child).
Our stay at your place was the best we have ever experienced, and it was certainly not the last time we stayed at your place.
The biggest thanks goes to the animation team. Especially Eloisa ♥ and Gabriele ♥ (I hope I spelled the names correctly). These two will be fondly remembered.
I wish you the best and hope to see you again soon.
Estel
Gabriel Issa
We had a wonderful stay at this hotel. The food was delicious, our room was kept very clean by the excellent housekeeping staff and the evening shows were very entertaining. (⭐️⭐️⭐️⭐️⭐️😄)
The absolute highlight of our stay was the animation team; they were very friendly and engaging, and the Mini-Club was fantastic for our kids. (⚽️🏓🤽🏽♂️⛳️🎨🌟🌟🌟🌟🌟🤩)
The only minor downside was the room amenities, which didn’t quite meet the expectations of a 5-star hotel. (⭐️⭐️⭐️😐) Unfortunately, the response to our complaint was not better. (⭐️⭐️🙁)
My Booking
