Grand Ideal Premium

Emily Shufflebotham

We came at the end of the season and we can still say we had a lovely time. The only thing that would stop me coming back was how rude the customers were. The hotel itself was lovely and there were plenty of food options. The staff were very friendly. There are signs all over the hotel saying to please be quiet after midnight and we were being woken up at 2/3 o clock in the morning to people shouting at each other and laughing loudly in the corridors. Entertainment was good considering it was end of season and there was still a reasonable amount of things to do around the local area.

Scottish

This hotel would have got a 5 star review if they had dealt with a disturbance between a couple who kept our family awake two nights in a row. On raising the issue, they seemed not bothered about the situation or our paid holiday for some peace and quiet. Also, there is lots of transient footfall in the corridors and noise. Staff were brilliant, the food was good, the hotel was very clean and nice. Entertainment was medeoka compared to other similar hotels. Night time access to any food after last meal time was nil, so if you wanted a late snack, there was nothing available. Had a good holiday otherwise. I would use this hotel again. Oh, the holiday rep tried ripping us off with excursions/overcharging and harassed us on the telephone, which aggravated us!

Sam Bailey

Cocktails were great! Food was good Pool and the indoor pool were very cold to the point we didn't swim! Around the pool and indoor pool wasn't very clean Cleaners did the basics, there was a section of false eyelashes stuck to the wall in the bathroom (from the previous person!) and it took about 5 days for them to be removed. Staff were friendly Entertainment was fairly good, the same acts each week though Only a few mins walk from the beach Overall, it was nice enough for the money. Just be warned, the rep who sells all the excursions will get u on your first day and push u to book trips there and then, even offering a "free" extra trip shopping in Icmeler which actually turned out to be....a trip to 1 shop and back again, which is actually offered by the shop itself on billboards in the local area. So very disappointing when u think u are going for a day out and get that. We left and went exploring ourselves and walked back along the sea front instead

Pauline Burrows

Just got back from this lovely hotel, we were a family of Nine .Gandparents , adult children and their children. We had a fabulous time ..Rooms a bit on the small side but not to small .Rooms cleaned daily and water and juice supplied daily , you only have to ask your cleaner to replenish your fridge , nothing is to much trouble . The lovely Patish our cleaner was very polite and helpful at all times . The food and entertainment was very good day and night . Small park and kids games room.area right next to outside entertainment venue . Entertainment team always interacting with the kids even the life guards join in a bit of fun with the kids .Pool is deep so kids who cannot swim do need to wear inflatables in big pool although there is a kids pool were they have just as much fun .sunbeds do get reserved despite there been signs all over not to reserve sun beds . Small beach just round the corner . All staff are very hard working and the hotel is very clean . You can pay 50 euro to keep your room on check out day till 6pm if your room is not booked out for that day otherwise its 12 midday to vacate your room but their are courtesy rooms for you to grab a shower if your flight is late afternoon or evening . We would definitely book again for this lovely hotel next year

Karl Amery

The Hotel is, I think 4⭐️ but outside it says 5⭐️. The Hotel is clean, the rooms (in our experience were TINY) 1 Double, 1 Single and NO room to move around with x3 people plus suitcases. The food was the same, every day - nice, but the same. Entertainment in the daytime was nonexistent, until or last couple of days. Plenty of sunbeds and none of the battles you see at other Hotels, I was awake early doors, so would go down and secure our beds then chill by the pool for an hour or so. Location wise, it is in a great spot, the staff are friendly. We were hard pushed to see how it had been rated 4⭐️ to be honest?