Xavi i Laura
A perfect stay. We stayed for a week and everything was wonderful. The service was attentive, the food at the buffet and the pizza shop, which served food until late at night, were excellent. There were entertainment options for both children and adults, and nighttime activities as well. The hotel has two adult pools and one for children, plus it's very close to the beach. A real pleasure. If we can, we will definitely return.
Pepa sela
Great animation team ! and program throughout all day especially for families with children.
Food at the dining was great where everyday they served different food in the buffet and great deserts!
Location is great - about 200m from the beach with shops, car rentals, supermarkets ect... nice place to walk at evening along the beach.
Only 2 issues we had is that the AC unit was a bit weak and when we arrived there we got a room next to the building AC unit (see picture) which was really noisy - especially for people who sleep with open window at night as we. Fortunately, the staff was able to move us to another room which was much more quite.
Dominic Haley
We're do I start. Cig burns in baby travel cot . make up wiped on the curtains to mould in the shower .the dust in the rooms is disgusting. I understand that there is gonna be some dust, but this there are limits. Missing doors from the table covering the fridge ...
This is NOT a 4-star hotel by any means .....payed over five thousand pounds, and the views are fantastic if you like looking at air conditioning air vents. ...guys book somewhere else so you are not in the same boat as my family
Te234
We stay at hotel 7 days. In my opinion everything was perfect. Nice family hotel with pool. Cleaners everyday clean room and change towels. Food and drinks was good and everybody can choose from large selection. Every night hotel organize program for hotel guests, also per day animators did some activities with people. They were perfect. Personal at hotel is very kind and helpful with everything. Around the hotel are markets and restaurants. Beach Santa Ponsa is clean and nice. Last day we can free deposit our suitcases in room for baggage at the reception. We must check out at 12.00 a.m. Thank you for everything and good luck. :-)
Chloe Tate
Rooms are small but are more than suitable for changing and sleeping in.
Hotel is clean, plenty of entertainment/games.
As usual getting a sunbed is a nightmare with towels being placed to reserve and although there are signs saying not to, it is difficult to get a lounger after breakfast.
Location is great being close to beach and local restaurants etc.
Food is hit and miss;
Breakfast has a good selection, of cooked breakfast food, cereals , fruit, yoghurt, breads,pancakes and pastries. Cooked breakfast was not great but this is typical compared to an English breakfast.
Lunch was meat, cheese, salad, a paella type dish, some kind of cooked meat/fish freshly cooked but not very well (usually overdone and chewy), and a type of stew/casserole.
Snacks were served most of the day and these were a good selection of pizza (which was nicer than your typical snack pizza) , salad, meat, cheese, pastries, fruit, chicken nuggets, burgers, hotdogs etc.
Evening meal was the biggest let down, usually the leftover pizza of the day, another paella/rice type dish and usually the same or similar to whatever was on for lunch , then a freshly cooked meat/fish again.
Staff were all friendly enough.
If it hadn't been a minor increase in price to go all inclusive I'd definitely recommend going half board on the basis we've ended up going out for evening meals most nights after 2 nights in the hotel.
My Booking
