Jonathan Allen
A Memorable Stay Worth Every Star
Our recent stay at this resort was nothing short of extraordinary. From the moment we arrived, we were greeted by the incredible Nick, who set the tone for our entire experience. His warmth, professionalism, and genuine kindness immediately made us feel at home and raised our expectations for the stay — and let me tell you, those expectations were exceeded in every way.
The hotel staff were simply unparalleled. Hands down, they provided the best customer service we’ve ever experienced. Friendly, professional, and incredibly kind, they left a lasting impression on our family. It was clear that every interaction came from a place of genuine care, and it’s rare to find that level of hospitality these days.
The resort itself was amazing:
• Rooms: Spotlessly clean, comfortable, and thoughtfully prepared.
• Food: Delicious, with a variety of options that kept everyone in our family satisfied.
• Atmosphere: Welcoming, warm, and filled with smiles that made us feel like family.
Nick and the entire team, we can’t thank you enough for treating our family with such care and respect. Your efforts didn’t go unnoticed, and you’ve truly set the bar for customer service excellence.
This resort is a must-visit. If you’re looking for a place where you’ll be treated like royalty while feeling like family, this is it. Without a doubt, it’s a 10/10 experience, and we’re already counting the days until we return.
Thank you, Nick, and thank you to every single member of the staff for making this trip unforgettable. Keep up the amazing work — you’ve created something truly special here!
Christos Sofronis
Been there for a week last summer and it's been mainly a disappointment.
Room was rather spacious and nice as well as the dedicated pool. But there were free problems that the administration very arrogantly turned them down (water temperature, leaking balcony).
Very unprofessional! In particular for a such high price.
Moreover the overall property was very dense and you'd have to pass by people's supposedly private areas.
Disappointing.
Ida l
The rooms are small and humid , the beds are small, queen size
Beside that, the hotel is great manly for adults
Its not hotel for children.
The food is good
The pools are welcoming
And the stuff is ok
The area of the hotel is also very nice
, just noticed that you need a car i order to get to the beach
טלי גולדנברג
We are family with 2 young children 4,7
This place is outstanding.
The resort is very authentic, greek style..
The room is lovely, and very clean.
Stuff are cleaning the rooms and the area at all given time
No problem with towels.
Stuff are nice and helpful.
Dinner is changing every night and has lots of .
options. Even a section for gluten free , everyone can find something to eat.and it is above my expectations.
Right outside of the resort there's a supermarket which is convenient.
Also lots of restaurants, tavernas and caffe.
To go to the beach you need to register a day before for a free shuttle which goes only once to the beach and back in the evening.
We took a taxi to a different beach in the area.
It is absolutely value for money and recommended.
Marco Berchtold
We stayed 11 nights at Esperides. We really liked everything there and the hotel itself is absolutely great. The different levels of buildings makes it very unique and you feel like in a small village rather than a massive hotel complex. We enjoyed half board and liked the different variety of food. The rooms are spotless and cosy. The hot tub was also clean and relaxing.
I would like to highlight the friendly staff and how they also care about their guests. We wanted to change the room for some reason and they even offered us an upgrade! We are very satisfied with our stay . Thanks to the whole team! We can highly recommend the Hotel. The village around the hotel is stunning and it offers more than 30 restaurants with authentic Greek food. I recommend renting a car to explore Crete and to stay flexible. Free car parking is available.
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