Ellie
I recently had the misfortune of staying at what I can only describe as the worst hotel experience. From the moment I arrived, it was clear that this place was far from the “luxury scenic getaway” advertised. If you’re considering booking here, do yourself a favor—*don’t*.
First off, the room was damp and smelled musty, like it hadn’t seen a proper cleaning or airing out in months. The sheets felt damp, the walls were peeling, and worst of all, there was a serious infestation of ants. They were everywhere—on the floor, in the bathroom, and even crawling on the bed (see photo). Complaints to the staff were met with indifference; they acted like it was completely normal!
As if that wasn’t enough, the air conditioning was broken. In the middle of a heatwave, no less. The room was unbearably hot, making it impossible to sleep or even relax. Despite multiple requests to have it fixed, nothing was done.
The final straw was the food. I made the mistake of eating at the hotel’s restaurant for breakfast, and let me tell you, it was horrendous. My omelette arrived undercooked, bordering on raw in some places (see photos). When I sent it back, the staff didn’t even apologise. Needless to say, I avoided eating there for the rest of my stay.
Overall, this hotel was a disaster from start to finish. Between the damp, ant-infested room, the broken air conditioning, and the uncooked food, it was a complete waste of time and money. I wouldn’t recommend this place to anyone. Stay far away, this hotel is not safe!
Bori Nagy
It‘s not a 4-star-hotel, but rather a mix of a hostel and a hotel.
Not a good vibe in general.
Tiny, smelly room, instead of king size bed two single beds next to each other, a lot of ants, tiny bathroom, the toilet broke on the second day.
In front of our balcony there was a wall, it felt very claustrophobic.
We decided to switch hotels and not making our long awaited vacation bad because of the disappointment this „hotel“ caused.
Elena Hirn
Very bed experience!!!!
Believe all the the negative feedback! All is true!!!
We could not have the room we booked, because of overbooking of the room with private pool access(I suppose only these rooms sell good). No solution found on the reception and no any apologies by the manager met at the same day.
The water in the private pool was not cleaned during our stay, so that is why it smelled like a sewer.
There are ants everywhere!!! On the pool area, at the room, at the bathroom.
During checking we have got beach towels which disappeared as we went long. When I asked on the reception where are the towels, the lady found a reason, that we did non make the deposit and they took all the towels without informing me.
There is a big problème of the booking management.
Receptionists are facing the problems without any support. That is absolutely unacceptable.
Miltiadis
Our stay at this wonderful establishment was truly a dream vacation, thanks to the fabulous staff (thank you from the bottom of my heart).
The room was bright and spacious, with impeccable daily cleaning—each evening we returned, it felt like we were stepping in for the first time. The bed was incredibly comfortable. Breakfast offered a wide variety of options, including fresh juice and fruits, with a dedicated chef preparing made-to-order omelets.
The location is excellent: quiet and just a 15-minute walk from the center. It’s the perfect starting point for exploring the beautiful beaches on the southern part of Rhodes Island, and it's less than an hour from Rhodes City, where you can enjoy the nightlife.
Robert Cordwell
Booked a deluxe double room for 9 nights in September 24 via booking.com
The room was ok, if a bit tired, although the ensuite shower room was "compact" and rarely was there hot water to wash in the mornings. Room had some hanging space but otherwise limited storage. On arrival the room was hot and it took some hours for the weak air conditioner to make it better. Reception did provide a 2nd key card so the AC could be left on while we were out to keep the room cool. However, despite several requests to reception & housekeepers every day we returned to find the AC turned off and the room hot & stuffy.
Breakfast was included and there was a really good range of options available with helpful staff.
We had booked our room in July so when we arrived at 19.00 on the day of check in we were stunned to be told our first 2 nights would be at another hotel as Eagles Nest was overbooked. The alternative hotel was not close by and if we hadn't had a hire car would have taken a while to reach. We had been given a room at the Sun Beach Lindos, for 2 nights, which was awful. Room was small, shabby & grubby with a front door that hardly fitted in the frame. First night arrived late so tried the inclusive evening buffet - so tasteless & unappealing we didn't bother trying breakfast. If the hotel took the booking in July (and our money) they could have warned us before arrival if there was a problem. Talking to other guests it seems we were not alone in being overbooked. So that suggests Atmaram group are unconcerned about people's holiday trips as long as they get paid.
Overall whilst the staff were friendly and appeared to want to help they didn't seem to be able to change anything.
Not one to return to in future