Anton Volkov
I had the opportunity to spend a few days at Castellum Suites – All Inclusive, and I can definitely recommend this hotel! Great location, close to the Old Town and the main attractions of Rhodes, yet in a quiet area.
The rooms are spacious, modern, and well-equipped, and daily cleaning keeps them spotless. The hotel staff is very friendly and helpful, always smiling and ready to assist with any request.
Compliments to MS. Rania very smiling person.
The all-inclusive food was really good – a wide selection, fresh ingredients, and a variety of dishes. Everyone can find something to their taste.
In summary – a great place for a comfortable stay in Rhodes. Excellent value for money, and I would happily return!
Karen De Loor
We booked this hotel last-minute but had a lovely holiday. The staff were all extremely nice and helpful without any exception. We enjoyed the variety of dishes at the restaurant but for the kids it was nice that there was always some pasta en some fries as well. The swimming pool area is a bit small but the location of the hotel near the Old Town was great. As we were in Rhodes during the last week of October, it was already a bit chilly to swim so we didn't care about the pool too much. Thank you Giannis, Rania, Katherine, George, and the rest of the lovely staff.
Daniella Constandinou
The hotel was a great choice, very close to old town withing 10 minutes walk and close to there shopping area and restaurants also very easy to take transport to go anywhere. The hotel was super clean and organized. One thing that i will never forget and i will come back for it, is Rania at the reception, very helpful friendly and excellent at her job! She really made the days there more special and unique, because of her we got the room earlier so we could rest more after the flight, anything we wanted she was there in a second! special thanks to her and of course will visit again!
Ann-Marie Chan
The staff were incredibly friendly, one of the reception staff Giannis was so helpful he helped us order food from outside.
The over all hotel was okay, rated 4stars but it was more of a 3 star hotel & the pool was closed for 3 days due to a storm that never showed.
Don't book here if you want a beach holiday
David Currie
I think some of the negative reviews are from people with unrealistic expectations. The rooms are modern and spotless, the food is good, everything is very clean and well organised. If you’re expecting a huge sprawling resort with multiple restaurants and a selection of pools then you will be disappointed.
The main reason to come to this hotel is for its location right next to rhodes old town - if you come here and expect just to sit at the hotel for the full time then I suspect you will be bored, but that’s not really what this hotel is for. It’s a great base for exploring the old town whilst having your food and drink provided in a nice hotel with good friendly staff.
A couple of constructive points of feedback - I agree with other reviewers that there is nowhere to sit and drink your drinks in the evening, but there are lots of comfy seats around the pool which would be perfect for this as the pool area is nicely lit at night but the area gets closed at 6.30 sharp which seems such a waste given the lack of other areas to sit.
The drinks seem better than they were when I came to the hotel previously, I think they have taken on comments from various reviews that criticised the lack of alcohol in the cocktails as they did seem to have more alcohol this time!
There should be more food / snacks available between meal times. For some reason, the ice cream freezer gets covered over between meal times and you’re not allowed to take any which seems odd given it’s all inclusive and there is a lack of other snacks available other than some biscuits. The ice cream is already there and is self-service so it would seem sensible to keep this available between meals.
One final point is that the food is removed extremely quickly at the end of meal times. On one morning I was down for breakfast at 9.55am and they had already taken most of the food away despite breakfast being on until 10. I think they could allow a couple of minutes flexibility with this, or at the very least wait until 10am before removing the food.
These points are slightly nit-picking though as it’s a great hotel and I’ll definitely be back again, but a few small tweaks could make a huge difference so thought they were worth mentioning.
Special mention to Voula who invited us to watch her dancing group at the Tourism Day event which was great fun! Also special mention to Katrina at the bar who was great.