Unyime Akn
The hotel itself is fine, but the setup leaves a lot to be desired. All the rooms only have single beds, even for two people. If you're sharing a room, you'll get two single beds pushed together, each with its own single blanket or duvet—not an ideal arrangement. The rooms are also quite small, and housekeeping doesn’t seem to replace the bedding unless you specifically ask them. Instead, they just make the beds. Cleanliness is clearly not a priority, as empty bottles or used glasses are left for you to dispose of yourself.
Additionally, we had to pay a minimum of 40 euros just to use the safe in the room and another 30 euros for the iron. I've never had to pay for a safe or iron anywhere else in the world. It felt like every little thing came with an extra charge, making it clear that the hotel is designed to extract as much money as possible from its guests. For example, after a midnight fire alarm—where staff were nowhere to be found and guests waited outside for over 30 minutes before going back inside on their own—we asked if we could check out just one hour later, given that checkout is at 11 a.m. and check-in isn't until 3 p.m. But guess what? They wanted to charge 30 euros for that extra hour. It's absolutely ridiculous.
Apart from that, the location is good.
The late night shows every night are entertaining, and the bar and restaurant staff are amazing.
David Lloyd
We have been here 4 times now since 2015 and we've loved every time we have been here. Alcudia itself is lovely, the hotel is always really clean and the staff have always been great! The rooms aren't the biggest but they are clean and well presented, well worth the money.
The pool is lovely and the snack bar is reasonable.
Breakfast and dinners here are still one of the best I've ever had in my opinion, fantastic variety!
You really cannot go wrong. I'll be back again eventually!
Ivan Fekete
We were in hotel in October and we were very satisfied. The breakfast was really reach. I have never seen sparkling wine in breakfast before :) I can recommend this hotel. The best value for money!
Mr B
A fantastic hotel, staff are very friendly and helpful. The location is close enough to stroll to the beach and local shops. There is a supermarket close by for extra food and drink. Defo would recommend this hotel and we will be going back.
Col Mc (Col80)
The rooms are small. No kettle. Have to pay for kettle hire, safe hire and iron hire.
Arrived at 4am and no water in fridge, no kettle to boil water and couldn't take medication . Drinks machine broken.
There are much better hotels for a little bit extra which don't charge for everything .
My room was to the back, and balcony always in the shade constantly. View down below to bins where persons were urinating at night . I asked to be moved rooms as soon as I arrived. Was advised I could have a slightly larger room with no balcony and the pool facing rooms didn't have balcony ( nonsense)
Towards the end of the holiday I got an e mail from manager. I Explained I wasn't able to meet at short notice as I had plans - however then I explained what the issues were - received a few condescending emails which offered nothing to help the situation , the manager appeared to just what to correct me and offer nothing proactive.
This is not a 4 star hotel by UK standards
My Booking
