Darren Day
Arrived just after midnight, we booked in. We were told by the receptionist that they had laid a bite for us to eat. ( very kind of them).
The rooms are very clean and the beds were made every day. Even clean towels everyday. Had a look around the hotel next day. Very nice. We even found part of the hotel that was quiet for adults. No kids in the pools on that part and it had 5 pools on that part. (Very nice ) The hotel staff are very pleasant and friendly. One of the waitress called SOTI was very nice, always happy to see us. Again very friendly. The restaurant can get busy, so be early or you might have to wait a little. Range of food from 7am until 9:45 at night
Can’t wait to come back next year for 2 weeks.
Over all 5 out 5 for the hotel and the staff.
Thilde Uberg
I really enjoyed our stay. Our room was not fully clean upon arrival, but after telling the staff, it was fixed right away. Nice and modern rooms. The food was nice, but a bit cold at times. The pizza was amazing, and always hot! The dining hall is kind of small, a bit crowded at times. We usually came at the start of the meals to prevent this! The drinks in the jungle bar were amazing. Also the staff was really nice, Elli and Anna. I got engaged here, and the jungle bar gave us a bottle of sparkling wine to bring to our room to celebrate! We really appreciated that! ☺️Overall we had a nice stay!
Helen Bishop
Arrived at hotel gone midnight didn't have the greatest of greetings just an elderly man checking us in . Then taken by car to other side of hotel ,met by two security guards. Felt this isn't great! As he was on phone arguing,we were put in a small room ,it was like a fridge ! . But security guy did say if your not happy they will move you . Which they did to a lovely room overlooking the pool. But was soon ruined by a young couple arguing till gone midnight ,so walls are thin ! But staff were great and was instantly sorted. Staff friendly and hard working very clean hotel ! . Food great. But sadly beach too gritty and not inviting town run down . But great bus service ,a few minutes from hotel .
Danny
We visited as a couple on our anniversary for 1 week in mid October.
The staff are exceptional, very friendly and always willing to help. We are surprised that some reviewers have said they are rude, we can only surmise that those people are the ones who treat staff badly and expect everything in return, which we witnessed several times. Just be nice to people!
Charoula and the big boss of the hotel (didn't catch her name, but she's always visible and making sure things are running smoothly) are truly an asset to the hotel - they really care and engage with the guests and help in any way they can. Elli on the bar and Emuli and Soti in the restaurant are an absolute delight, always smiling and happy.
We stayed in the new section of the hotel and the rooms are exceptional. They keep this as the quiet section of the hotel, adults only and it's very peaceful and serene. There is room for improvement with the housekeeping, but not to the point it would detract us from rebooking, they just need more housekeeping staff and higher standards reflecting the build quality of the hotel.
Probably the most pools i have ever seen at a hotel, so they were never overcrowded and no need to reserve sun loungers. This made the stay particularly peaceful and chilled. The waterslides in the kids section are great - even for a couple of grown adults! They will certainly keep kids occupied for ages.
The food was good, there's always something for everyone throughout the day. The pizza's made from scratch and to order were a particular standout. Lots of fresh salad and vegetables, but the fruit offering could be improved. Desserts were delicious.
The alcoholic drinks were ok but there is room for improvement. Quite heavily watered down and disguised with sweet cordials. We found the wines quite good in comparison and a simple Gin & Tonic to be good. Surprised not to find fresh orange juice, only concentrated sugary stuff.
Overall they made our stay very special and memorable and i would recommend anyone thinking of booking to go for it!
Jackie Bell
Amazing hotel, staff are fantastic can’t do enough for you! Very clean, food is lovely with so much variety. I’m a vegetarian and there are lots of options. Rooms are very nice and I Can’t say enough about the staff, they work so hard and are very friendly. Lots of different pools and slides for the kids. Kiki the manager is the best, she booked us a meal out for my husband’s birthday and arranged transport for all 30 of us.
There are cats and kittens here and they all look after them so well, which has made my holiday, one of the kittens was quite poorly and she’s arranged the vets to sort him out.
Honestly one of the best hotels I have stayed in!
My Booking
