JUNE Mcmullin
Letizia was an amazing person. So warm and her enthusiasm is amazing.
Shows were great we loved Soul Jam .
Rooms are spotless
Pools are amazing ,plenty of sunbeds.. staff are friendly and hardworking.
Only downside was the food could have been warmer.
Weather could have been kinder.But we had an amazing time here
Emma Gagg
We came here for our first holiday out of the UK after being together for 5 years.
The location is fantastic, superb views of the sea and cliff tops from our room.
We had a few issues with our hotel room including the Air Conditioning, toilet and beds: I personally fell between the two single beds pushed together despite it being advertised as double room and expecting a double bed.
Our Airconditioning didn't blow out cold air and our toilet didn't refill with water which was promptly fixed.
The food is variable but repetitive on certain days.
The cocktails seem watered down but we got a buzz later in the evenings.
Entertainment is varied but can be more aimed towards the younger generation.
Overall we had a great week at this resort in Majorca - just beware, you may need to buy extra snacks and maybe nip out of the hotel once or twice in the evening to break up the week.
W G (WestGigo)
The place is overall good. The rooms are spacious. In fact very spacious, including a big bathroom and a generously large balcony. Not impressed that the room fridge is empty, not even water in it, nor the fact you have to pay daily to use the deposit safe in your own room. Nevermind you're paying for all inclusive, bring your own towel or pay deposit for a hotel towel (I mean a shop-purchased towel with no hotel logo on it). No music around the pool to set people in a holiday mood (only during half an hour pool dance activity). Just silent all day. Food choices and cooking styles can definitely be improved. I would expect much better food choices across the week. There's not much local food apart from paella. No local olives, no jamon. Also haven't seen any lamb or beef. People from certain ethnic backgrounds may be unhappy. Also, I'm sorry to say that, but the meat of your pork chops, pork ribs and any type of pork stew is very chewy and hard. You just can't make this right, not sure why. Otherwise, the service is very good, the employees in the restaurant are very helpful and polite, putting a lot of effort to make visitors happy, to clean tables promptly after people and to accommodate others. The receptionists are also very good. The actual location is amazing. Unfortunately due to the shortcomings explained earlier, I am leaving with a feeling that I visited a common hotel. The feeling of luxury or premium all inclusive services is absent.
Karen Dainty14
My husband and I have just came back from 11 nights in alua calls de mallorca and was not disappointed. A big shout out to all the bar staff especially Maria. Andres. Karen and Jamie who work so hard and are always smiling. The entertainment staff were lovely. Everybody made our holiday perfect. We will definitely recommend this place and will be back again in September. Keep up the good work everyone x
C R
The hotel is located on a cliff, with 2 small but beautiful beaches located a few kilometres away, reached by a well maintained coastal walk. Was as per pictures on website. Wonderful staff at reception, in restaurant and on cleaning team. Rooms had unusual storage area and no doors on wardrobes, so one needs to be neat! Missed more hooks in bathroom or balcony for drying swim things. Unheated pools made for very refreshing dip! Would have liked them to be open earlier, for a swim after the gym, before breakfast. Gym had up to date equipment.
Amazing food buffet selection provided variety and choice the whole week and many different cocktails / liquor bar drinks.
There is a full entertainment programme offered, from Pilates to Darts, Games to evening Karaoke, Aquafit to ABBA shows. Bassem offers a great Spanish course! Our biggest highlight was Leti, the Kids Club Lead who also led the Adult entertainment; she speaks 5 languages fluently, and professionally led every activity with massive enthusiasm. Her big heart and intuition means even the shyness kids end up on stage at Kids Disco, and the daily kids programme keeps them well entertained and never bored. She has a wide knowledge of delivering safe Pilates and Yoga courses for the inexperienced, a great voice for karaoke and generally is a ray of sunshine who cares for the guests.