San Agustin

Anastasiia Maniakina

We had a fantastic stay at this hotel! The location is excellent, making it convenient for exploring the area. Our room was spacious with a beautiful view, and everything was well-maintained—not worn down at all. The food was fresh and delicious, with plenty of variety. The hotel has lots of friendly and attentive staff, ensuring great service. Room cleaning was excellent, and the swimming pools were spotless. It was also convenient to have a pharmacy on-site, along with a gift shop stocked with all the essentials. As a family of three with a 10-year-old, we had a wonderful experience and would highly recommend this hotel! Would definitely return!

Maria Belen Rivas

It is a great big hotel with spa, big swimming pools, excellent views around, and great service. I was a bit unsure about it reading the reviews about the food in the restaurant. The food is really good. It has local Canaries and Spanish dishes. It tastes really good. The rooms are perfect and the entertainment is a bonus. The aqua dance pool is a bit too deep to be able to do the dance. We are enjoying our stay here.

J R

This is a BIG hotel. I’d guess a thousand guests plus ! It is fastidiously clean, the rooms and all communal areas are very clean and very modern. The food is good we’ve really enjoyed it - it’s a canteen for 1000 people so anyone could nit pick, but no one will lose weight staying here !! The pools are nice and sun beds plentiful. Really nice hotel and staff. The beach is a 10 min stroll away and there are plenty of shops, and it’s around €13 for a taxi to either Maspalomas or the aqua land - highly recommend both. Beware being half board and assuming soft drinks are included - we had a €52 surprise bill on checking out for table water 😬 Overall we’ve loved staying here !

andaayaa

Chosen by location and 4 star rating... First of all - Must say big thanks to David and his excellent attention in the reception who worked out some issues! Good dinner at Gorbea restaurant on the rooftop of the hotel, amazing views. Excellent attention, good work of the chef's on variety of menu. Also a great breakfast buffet, spacious Thalasso Spa to mention and super nice staff! Unfortunately poor 4stars can be given because of the cleanliness of the room and poor gym. The rest of the amenities keep up the level.

Sam

Book with caution. We were hit with several hidden charges during our stay and the reception team were very unhelpful and unforgiving. We booked through the official website, adding two experience packages onto our booking including a spa treatment package and brunch. As it turned out, none of the staff at the hotel seemed to recognise these packages. After a lot of complaining and back and forth between the reception and restaurant, we finally managed to get our brunch voucher. The spa package was not so successful, after first being told we are unable to book treatments in advance to arriving at the spa on our final day and being told there was no availability. Thankfully, Alberto on reception refunded the spa package. We booked half board but, in hindsight, would have opted for breakfast only and bought food elsewhere. The food options were largely poor and seemed to be catered to children (desserts were largely ice creams or jelly). Food was often lukewarm and not always cooked through. The restaurant is advertised as a formal, trousers-only event but dinner times were often full of loud children. Also be wary that none of the meal packages include drinks, which had not been advertised to us before hence we were hit with a €35 bill upon checking out. Room service also costs an additional €18. The room we booked, a junior suite, was not as advertised. Instead of a double bed, there were two single beds attached with cable ties. Our view overlooked the children's pool, despite us booking a sea view. Entertainment was poor and most options were closed by 6pm (including the pool, games room, bicycle hire). The disco was closed and under construction. Reception staff were mostly young and couldn't care less about your experience. Overall, if you're a family wanting to offload your kids to the games room or pool and guarantee meals catered for them, it's a good option. For anyone wanting a relaxing four-star experience, look elsewhere.

Sondre Snortheimsmoen

Excellent Service & Wonderful Atmosphere! We had an absolutely amazing experience at Abora Interclub Atlantic by Lopesan Hotels! From the moment we arrived, we were greeted with warm smiles and outstanding service that made our stay truly special. The staff was incredibly friendly, always helpful, and created a welcoming and relaxed atmosphere throughout our holiday. One of our favorite moments was in the restaurant, where a fantastic waiter made the evening unforgettable. He played and joked with the kids, making them laugh and creating such a joyful atmosphere—it was without a doubt one of the highlights of our trip! We truly appreciate the exceptional service, the great ambiance, and all the wonderful memories we made here. A huge thank you to the entire team—we can’t wait to come back!

John Corrie

Much bigger than I thought, huge complex with lots of facilities, especially good for kids. Very clean, comfortable rooms, really friendly & helpful staff (special mention to Ali, who looked after us in the restaurant, advising on wine etc, nothing too much trouble!). No shops or bars or anything around it though & a bit of a trek to the beach (shortest route down 150 steep steps), bit longer by the road. Nice relaxing break, 27 degrees in Feb!

Andy Brown

Been to this hotel twice now with my grandson July 2023 and just now December 2024. Absolute great effort made by all the entertainment staff full of enthusiasm and energy. Great family holiday and for a great experience I do recommend getting involved in the games and entertainment it’s great fun and laughter. They do cater for the quieter seen in the adults only part of the hotel. But hey who wants to be an adult when on holiday 🤣 The rooms are spacious and kept clean everyday, the buffet style dinning is your standard stuff! Not great but not bad either!

Tomasz Orłowski

I had a wonderful stay at this hotel! The rooms are clean and well-maintained. The food is excellent, with a great variety of options to choose from. My whole family was very satisfied with our stay. The staff is friendly and always helpful. I highly recommend this hotel to anyone looking for a relaxing and enjoyable vacation.

Claudine de Bakker

We ended up in this hotel very last minute, because the day we were arriving the original hotel couldn't receive us. Even though it wasn't our booked hotel, we were pleasantly surprised. The rooms are clean and spacious, if maybe a bit 'worn' in some areas. The beds are comfortable and we had a room with a nice view from our balcony. The distance to the city and beach was what put us off booking, but it turns out they kindly cater with a free shuttle that does returns twice a day. A smaller beach and some shops are at walking distance. Swimming pools and garden are nice. My kid loved the Kidsclub. Food was OK, not a big variety. Unfortunately for us the gluten-free options at the buffet are very limited and the signs with allergens questionable... They ran out of gf snacks half way through the week at the bar apparently, so we ended up having just fruit included in the all inclusive. There's definitely room for some improvement there! Overall we had a pleasant stay at our surprise accommodation.

Kerry Cunningham

WOW!! WHAT A BEAUTIFUL HOTEL Dear Melia Paradisus Team, I wanted to take a moment to thank you for the unforgettable experience when I stayed at the hotel for my birthday in early February. Apologies for the delay in leaving this review, as I have unfortunately been unwell, but I wanted to make sure to express my gratitude for the wonderful time I had. From start to finish, everything exceeded my expectations, and it truly was the perfect way to celebrate my birthday. The staff went above and beyond to ensure all our requests were catered for. The activities throughout the day; especially the glass necklace making and moon watching was amazing! I thoroughly enjoyed both these activities. I would also like to extend a special thank you to Miguel for his outstanding assistance when we joined the Circle. He was not only incredibly friendly and welcoming but also knowledgeable and went above and beyond. His attention to detail and dedication has been outstanding and I can't wait to enjoy further hotels via the Circle. The hotel itself is absolutely stunning, and I can't wait to return! Thank you again for making our holiday so memorable, and I look forward to visiting again soon. Kerry & Jasmyn 🙏🏽

Brendan Scott

We recently visited the hotel as a family for some winter sun and it was our first time with Melia and also in Gran Canaria. We didn’t spend much time outwith the resort so can’t talk to much to the area but we didn’t really have any need to. The food was fresh, our room was big (we had a junior suite). The reason for our trip was mainly to give the kids some sunshine and they really enjoyed it. Being ages 3&4 there were lots for them to do at the kids club such as painting, sport, games and swimming etc as well as water slide. The kids loved playing with Lukas and became really fond of him and he is a real credit to the hotel. All in all we had a good experience with friendly staff and all (most importantly the kids) enjoyed the trip.

Livia Miranda

The hotel is in a great location with beautiful ocean views, and the atmosphere is peaceful and relaxing. The staff are super friendly and attentive. The food was excellent, with plenty of variety. We especially enjoyed the different restaurant options, which made the all-inclusive experience feel more special. It was a great experience, and I’d definitely recommend it to anyone looking for a high-quality all-inclusive stay in Gran Canaria.

Nadia Fattah

We had a great stay at the hotel! Elvis made amazing burgers – definitely worth trying. A big shoutout to Alejandro for his excellent service. He was very attentive, friendly, and speaks really good German. Overall, a great experience – we’d love to come back!

Mhairi Quinn

We loved our stay at the luxurious Retreat. Our check in went very smoothly. We were offered a drink and given a tour of the hotel and grounds on arrival which was very helpful. Our room was on the first floor with sea view. It was very modern, clean and well furnished with little touches like a beach bag to use for the pool and a mini bar replenished daily. The sunbeds on the balcony were a great addition. The Retreat area was fantastic with unlimited drinks and breakfast/snacks available until around 6pm. The ambience was very peaceful, and fruit kebabs, ice cream, water and cocktails were offered throughout the day. For dinner and in the evening we visited the many restaurants and enjoyed the entertainment in Ginger. High brand drinks were available on the all inclusive option which was another bonus

Chrissy Kathleen

Just arrived here ..its a nice complex apart from lots of building work going on so parts of complex blocked off ...pool not assessable all blocked of from 5 pm. Pool not heated as advertised False advertising in reference to sauna and jacuzzi .neither of them.are available .so not much to do ..no shops near by unless you want to climb a massive hill which is quite far from complex. Shop.on site , but be prepared for high prices .. Maybe ill be more impressed as week goes on .. But they shouldn't be advertising sauna and jacuzzi when its not available. Main reason we booked this complex

Jill Surtees

During my recent stay at the Blue Bay resort I experienced a mix of positives and areas of improvement .The staff are very friendly attentive and welcoming .The rooms are maintained clean and have a beautiful view of the ocean but are in need of reservation they are clearly run down especially the bathrooms kitchen and jacuzzi .The pool area is maintained well however the drilling and digging all day long while trying to relax on holiday is un acceptable . Its clear the staff are doing their best but the facilities short comings hinder the over all experience ,and lastly the breakfast is very poor it lacks healthy choices and quality.

Claire Keogh

cannot say enough about this Hotel, it's location is superb, over looking the Ocean, rooms are spotless clean and has everything you need for an amazing holiday. The hotel itself has beautiful surroundings, Palm tress, great swimming pool for adults and also children. Jacuzzi, showers and lots of sun beds to choose from . If your looking for a relaxing holiday, Blue Bay Beach Club is definitely the place to stay. I have rebooked for the end of March this year......

Yasmim Ferreira

I loved it, nothing to complain about, attentive staff, wonderful view from the room, excellent place for children, there are games during the day and night, mini disco, etc. I'm already sad to have to leave, but I will come back a thousand times, and I will definitely recommend it, I loved it, loved it! Congratulations to everyone!

Henri Nylund

Outside of the ”Hotel” looks amazing with a view to the ocean. When stepping into the room, you will be presented with a bunch of roaches, mould and moisture damage. Furniture from the 80’s. Sofa is dirty and full on cochroach poop. Room hasn’t probably seen a vacuum cleaner in ages. Not a 4 star hotel. Not even one. Had to change to another hotel on NEW YEARS EVE. A big thanks for the experience though, very stressful one.

Adam Wójcik

Location: a perfect spot. The hotel is located between a public beach and a shopping centre, with bus stops about a hundred meters from the entrance. While it’s a quieter and less party-oriented area, you can catch a bus to virtually anywhere on the island. Or rent a car. If you are looking for a place to relax, soak up the sun and maybe do some sight-seeing, you’ll be satisfied. Staff: very friendly and helpful. They made me feel like a welcome guest. Rooms: clean, spacious and bright, with large balconies facing the ocean. Everything that should be working, worked. That being said, I’m not a fan of the bathroom being separated from the rest of the room by nothing than a pane of glass, hence 4 out of 5 stars. All in all, a very pleasant experience, would definitely visit again.

Camilla Cappellini

Highly recommended. The location is wonderful, the hotel sits right in front of the beach and offers a breathtaking view. The staff is super friendly and nice - we made good friends! I also recommend joining the morning yoga class on the beach! My family and I really enjoyed our time there. We’ll definitely come back!

Khaled Masmoudi

Quite a good hotel, very nice service, great quality food and service, friendly staff, good activities planned all over the day. Our favourite moment was the aqua aerobic by Andrew! He's fun and energetic! The hotel is mainly visited by elder people, but it didn't bother us as a young couple, we enjoyed the quiet around :) Rooms require a bit of maintenance as the wall paper is yellow and the biggest uncomfort was with the bathroom and shower in glass walls

Taha Abdelmoutaleb Cherfia

We spent 11 nights at Don Gregory by Dunas, and while it’s a 4-star hotel, it still could benefit from some renovations here and there, especially in the rooms. When we first arrived, we were a bit disappointed with the room we got. But the staff were super helpful, and they quickly upgraded us to a better room with an all-inclusive package, and that is why we’re giving it 5 stars. Everyone was super friendly and helpful, but Andrew really stood out. He went above and beyond to make sure we were comfortable and had everything we needed. His positive attitude made a huge difference and made our stay so much more enjoyable. Thanks to Andrew and the whole team, we had an amazing stay, and we highly recommend this hotel!

Boris Jan Bonfils

Very nice, professional operation with great cleanliness, buffet, beach view pools, and direct beach access. Customer Service was great when we reported noise issues in our room and immediately gave us a better one. Loved the activities focusing on the adult audience frequenting the place. Recommended!