San Agustin

Marek Zieliński

Family stay for one week. The room was really nice and clean, as well as other parts of the hotel. The staff is really kind and helpful. Private parking for hotel guest is definitely a plus 🙂 Water in swimming pools is warm, but for some reason also salty. We had all inclusive, but for some stuff you have to pay extra. Also the mini bars in between main deals are mostly fast food and drinks, which is not ideal especially with kids.

Maria Belen Rivas

It is a great big hotel with spa, big swimming pools, excellent views around, and great service. I was a bit unsure about it reading the reviews about the food in the restaurant. The food is really good. It has local Canaries and Spanish dishes. It tastes really good. The rooms are perfect and the entertainment is a bonus. The aqua dance pool is a bit too deep to be able to do the dance. We are enjoying our stay here.

Anastasiia Maniakina

We had a fantastic stay at this hotel! The location is excellent, making it convenient for exploring the area. Our room was spacious with a beautiful view, and everything was well-maintained—not worn down at all. The food was fresh and delicious, with plenty of variety. The hotel has lots of friendly and attentive staff, ensuring great service. Room cleaning was excellent, and the swimming pools were spotless. It was also convenient to have a pharmacy on-site, along with a gift shop stocked with all the essentials. As a family of three with a 10-year-old, we had a wonderful experience and would highly recommend this hotel! Would definitely return!

J R

This is a BIG hotel. I’d guess a thousand guests plus ! It is fastidiously clean, the rooms and all communal areas are very clean and very modern. The food is good we’ve really enjoyed it - it’s a canteen for 1000 people so anyone could nit pick, but no one will lose weight staying here !! The pools are nice and sun beds plentiful. Really nice hotel and staff. The beach is a 10 min stroll away and there are plenty of shops, and it’s around €13 for a taxi to either Maspalomas or the aqua land - highly recommend both. Beware being half board and assuming soft drinks are included - we had a €52 surprise bill on checking out for table water 😬 Overall we’ve loved staying here !

Romany Daniel

Lovely comfortable hotel. Really large room with everything you would need - large double bed, wardrobe, desk & chair, small bench, 2 seater sofa, tea & coffee making facilities, fridge and a table & chairs on the terrace. Good housekeeping service. Lovely salt water spa. There is a shuttle bus twice a day from the hotel to Play del Ingles and Maspalomas. The only downside is that it is on a steep hill (which makes for amazing views!) And has no restaurants or shops nearby. There is a small mini market shop a few mins walk down the hill and if you walk all the way down the hill to the main road there is a large shopping complex.

Tara Oliver

Excellent hotel. Would highly recommend for families. Not overly accessible for anyone with mobility issues but fine for prams etc. All the staff are friendly and approachable. Super clean everywhere, food is excellent and the Animation team are by far the best part of the hotel. Every single member of the team is super friendly, lively and super talented. Their own shows are better than the professional ones and I never thought I would ever say that!!! Bravo to all the team you made a huge difference to our stay and helped us to make brilliant memories that we can always treasure.

Anil Patel

Travelled for 5 nights in April 2025 with my wife and 2 children. The hotel is approximately 20-30 minutes by taxi (around €40). The reception staff were friendly and welcoming. We had checked in online a few days earlier which made the process so much smoother as our room was ready when we got there (12.30pm when normally rooms are ready from 2pm). The hotel is nice, clean, comfortable and family friendly. We had a family room with a terrace with a partial sea view. The bathroom is small but perfectly usable, with good shower and had a stool for smaller kids to reach the sink/toilet. Beds were comfortable, essentially 4 single beds but arranged into a double and 2 singles for the kids. Pools: The pool area had 3 pools, the biggest had 3 water slides and was very cold in April (thankfully the weather was great). The water slides had a height restriction of 1.2m and users had to be able to swim (no arm bands or other floatation devices allowed) which was disappointing for my youngest but my eldest enjoyed them. The 2nd pool was warmer and where most people were but not overly busy and there was a shallow pool / splash park for younger kids, toddlers/babies. Plenty of sun loungers, but little shade however some spots got shade from fixed parasols and the palm trees later in the afternoon. You get pool towels from reception, for a €10 deposit per towel which you get back when you return them. Food: The restaurant on site was buffet, with a wide selection of food, plenty of options for the kids. Is it gourmet, no, it is what you pay for but perfectly reasonable. We didnt need to queue either, always a table free at breakfast, lunch and dinner. There was a snack area near the pool for light bites (hot dogs, chips, burgers, pizza, fruit, pastries, yogurts etc), self service drinks (including beer and wine) and a bar where you could get a wider selection of drinks and ice cream. There is a kids club, activities/games during the day, entertainment at night put on but we didn't use them but the staff seemed friendly. There is a beach, about 15 minutes walk but it is down (and then back up!) approx. 150 steps so those with mobility issues would need to take the longer route around following the road. It's a nice sandy beach and shallow enough for the kids to splash around. Overall, I would recommend this hotel for a family holiday, would likely book again.

Sondre Snortheimsmoen

Excellent Service & Wonderful Atmosphere! We had an absolutely amazing experience at Abora Interclub Atlantic by Lopesan Hotels! From the moment we arrived, we were greeted with warm smiles and outstanding service that made our stay truly special. The staff was incredibly friendly, always helpful, and created a welcoming and relaxed atmosphere throughout our holiday. One of our favorite moments was in the restaurant, where a fantastic waiter made the evening unforgettable. He played and joked with the kids, making them laugh and creating such a joyful atmosphere—it was without a doubt one of the highlights of our trip! We truly appreciate the exceptional service, the great ambiance, and all the wonderful memories we made here. A huge thank you to the entire team—we can’t wait to come back!

Suzie Millar

The rooms are brilliant with families. The food is good, a bit same-y but overall lots of options etc. location is beautiful and a nice walk to the beach albeit a bit steep on the way back. Kids loved it though, entertainment is great.

Kraksa Wielka

Fantastic place to spend holiday with family. It's very clean, employees are very nice and friendly. Food is fresh and good. There are plenty of sunbeds so everyone can get their sunbed at any time of the day. Definitely worth a visit. The only minus is the distance to the beach and other attractions but at least it's a quiet area .

Sanjay Patel

Lovely Hotel with Great Potential – But a Few Things to Work On Review from Room 543 I’ve got mixed feelings about this hotel. There are definitely some amazing highlights – the facilities are top-notch, the rooms are beautifully clean and modern, and the overall design is really impressive. I especially loved the Ginger Bar – the service there was outstanding, and the food and drinks were honestly some of the best we had during our stay. The pool area is excellent too – great for relaxing and very well maintained. The staff deserve a special mention. Everyone was so friendly and welcoming. Ivan and his team were fantastic, and a big thank you to Daniela – no matter what time you saw her in the morning, she greeted everyone with a smile. Little touches like that really make a difference. That said, there are a few areas where the hotel fell short for me. While it’s clearly positioned as a premium hotel (and priced accordingly), I felt it missed the mark in catering for families with young children. The buffet was the biggest letdown – not much variety for kids, and oddly, some items that weren’t available there could be ordered at the Ginger Bar, which didn’t really make sense. The desserts were amazing (10/10!), but the general food offering, especially at the buffet, just didn’t hit the mark – I’d have to rate it 1/10. That’s a big contrast for a hotel trying to appeal to high-end guests. Would I come back? Maybe – I’m not sure yet. There’s a lot to like here, and with a few improvements, especially around the food and family-friendly options, it could easily be one of the best resorts out there. My Ratings: • Overall: 8/10 • Ginger Bar: 10/10 • Facilities: 9/10 • Desserts: 10/10 • Food (buffet): 1/10

Debbi King

Just returned from a week here with my daughter and grandson, and would like to commend the staff, who, without exception worked extremely hard to ensure guests had a memorable stay. We encountered positive interactions with Orlando, Roberto, Cristian, and Angie, but really everyone gave 100%. The staff are this hotels best asset. 👌🏾👌🏾👌🏾 Special thanks to Carmelo at the Beach Shack, for his hospitality and service, and Rachid at the dessert station in the Gastro restaurant, who became a firm favourite of my grandson Lenny, because of the perfect chocolate ice cream treats he made for him! Thank you all for being so kind. Debra, Grace and Lenny.

Kerry Cunningham

WOW!! WHAT A BEAUTIFUL HOTEL Dear Melia Paradisus Team, I wanted to take a moment to thank you for the unforgettable experience when I stayed at the hotel for my birthday in early February. Apologies for the delay in leaving this review, as I have unfortunately been unwell, but I wanted to make sure to express my gratitude for the wonderful time I had. From start to finish, everything exceeded my expectations, and it truly was the perfect way to celebrate my birthday. The staff went above and beyond to ensure all our requests were catered for. The activities throughout the day; especially the glass necklace making and moon watching was amazing! I thoroughly enjoyed both these activities. I would also like to extend a special thank you to Miguel for his outstanding assistance when we joined the Circle. He was not only incredibly friendly and welcoming but also knowledgeable and went above and beyond. His attention to detail and dedication has been outstanding and I can't wait to enjoy further hotels via the Circle. The hotel itself is absolutely stunning, and I can't wait to return! Thank you again for making our holiday so memorable, and I look forward to visiting again soon. Kerry & Jasmyn 🙏🏽

Brendan Scott

We recently visited the hotel as a family for some winter sun and it was our first time with Melia and also in Gran Canaria. We didn’t spend much time outwith the resort so can’t talk to much to the area but we didn’t really have any need to. The food was fresh, our room was big (we had a junior suite). The reason for our trip was mainly to give the kids some sunshine and they really enjoyed it. Being ages 3&4 there were lots for them to do at the kids club such as painting, sport, games and swimming etc as well as water slide. The kids loved playing with Lukas and became really fond of him and he is a real credit to the hotel. All in all we had a good experience with friendly staff and all (most importantly the kids) enjoyed the trip.

Ruby Browning

We recently came back from here and to be honest I wouldn’t recommend. I was very disappointed with the food especially it was cold bland tasteless. All the staff are completely overrun. There is not enough people working there. There’s everyone rushing around smashing plates literally every night we went to a restaurant there would be at least one plate or glass smashed because of the sloppy and clumsiness of the staff. I even had one waiter bash into my baby’s pram while he was asleep and wake him up and he screamed to the top of his lungs and she didn’t even realise I just think it’s a very Overrated place we actually went to one of the restaurants and left with all stains over our clothes from where someone had previously been sitting and splash pasta around probably from someone smashing a plate! I complained and nothing was done about it. It stained all of our clothes and I was very disappointed. The food was nothing special. If anything I couldn’t wait to come home. Paul was pretty cold and it says it’s a baby friendly hotel and I couldn’t even take my baby in the pool. We paid over £4000 for a week when I think actually it’s not a five star resort and I think it needs to be re-considered. I’d be shocked if it was 4 star. I’ve been to other hotels and you can get so much better for your money. I was honestly looking forward to going here and I was disappointed. Even to enjoy the food and drink, I’m a breastfeeding mum so I can’t drink so I don’t think we got our value there but I had my hopes up for the food and different restaurants which was so disappointing because they did not deliver The room was average again, not massive no view and no bath for my baby even though I requested that we had four month old which I would’ve thought they would’ve done the beds weren’t even attached. They were singles pushed together which was so annoying as they kept parting, the cop for the baby was all stained and wedged in between the bed so you couldn’t move it . We actually got stuck in the lift at this hotel and my boyfriend had to push the doors apart which was really frightening when I had a four month old in the lift with us we told the reception desk and I think they got it sorted again. I just wouldn’t recommend this experience. Maybe it was just our luck but would not recommend . No one was on the beach. It was dark sand and it didn’t look very welcoming. The pool bar was okay. The staff didn’t look like they wanted to be there. Also to mention me and my partner had poorly bellies all the time we were there not sure if it’s something up with the water as it’s a struggle to get bottled water

Debbie Sloan

Bluebay Beach Club is very impressive. Great apartments, lots of space, huge balcony and very clean. There were minor imperfections within the room but this did not impact on our stay at all. Nice restaurants within the square very near to the hotel. Throughly enjoyed making the most of the pool and gym. The staff were very friendly snd would not hesitate to return.

Amanda Petzén

We travelled with our daughter (3 years old) and son (1 years old) and were so happy that the hotel offered mini club and other activities. The activities during the days as well as at the night was well planned and so much fun. Darts, karaoke, yoga, mini disco, bingo etc was just a few activities we joined. Well done Joel for planning everything so well and being so fun and kind with everyone. The hotel also has the best ocean view in the whole Bahia Feliz. We’re so happy with our stay at Blue Bay Beach Club. See you again soon!

Jill Surtees

During my recent stay at the Blue Bay resort I experienced a mix of positives and areas of improvement .The staff are very friendly attentive and welcoming .The rooms are maintained clean and have a beautiful view of the ocean but are in need of reservation they are clearly run down especially the bathrooms kitchen and jacuzzi .The pool area is maintained well however the drilling and digging all day long while trying to relax on holiday is un acceptable . Its clear the staff are doing their best but the facilities short comings hinder the over all experience ,and lastly the breakfast is very poor it lacks healthy choices and quality.

Chrissy Kathleen

Just arrived here ..its a nice complex apart from lots of building work going on so parts of complex blocked off ...pool not assessable all blocked of from 5 pm. Pool not heated as advertised False advertising in reference to sauna and jacuzzi .neither of them.are available .so not much to do ..no shops near by unless you want to climb a massive hill which is quite far from complex. Shop.on site , but be prepared for high prices .. Maybe ill be more impressed as week goes on .. But they shouldn't be advertising sauna and jacuzzi when its not available. Main reason we booked this complex

Claire Keogh

cannot say enough about this Hotel, it's location is superb, over looking the Ocean, rooms are spotless clean and has everything you need for an amazing holiday. The hotel itself has beautiful surroundings, Palm tress, great swimming pool for adults and also children. Jacuzzi, showers and lots of sun beds to choose from . If your looking for a relaxing holiday, Blue Bay Beach Club is definitely the place to stay. I have rebooked for the end of March this year......

Suzanne Lewis-Jones

A fantastic hotel with everything we needed. Great food, lovely swimming pool with enough sun beds for all to enjoy the sea view. Great activities we enjoyed the beach yoga, aqua fitness and table tennis. A particularly mention to Andrew who made us feel welcome as did all the staff in the dining room, bars reception and house keeping. We hope to be back soon.

Taha Abdelmoutaleb Cherfia

We spent 11 nights at Don Gregory by Dunas, and while it’s a 4-star hotel, it still could benefit from some renovations here and there, especially in the rooms. When we first arrived, we were a bit disappointed with the room we got. But the staff were super helpful, and they quickly upgraded us to a better room with an all-inclusive package, and that is why we’re giving it 5 stars. Everyone was super friendly and helpful, but Andrew really stood out. He went above and beyond to make sure we were comfortable and had everything we needed. His positive attitude made a huge difference and made our stay so much more enjoyable. Thanks to Andrew and the whole team, we had an amazing stay, and we highly recommend this hotel!

Britney Garcia

A Peaceful Solo Escape at Don Gregory by Dunas I recently stayed at Don Gregory by Dunas for a solo getaway, and it was everything I hoped for. The beachfront location provided stunning ocean views and a calming atmosphere, perfect for relaxation. My room was clean, spacious, and had a balcony where I enjoyed peaceful mornings. The food was excellent, with a variety of fresh and flavorful options. I also loved the serene pool area, which was never overcrowded. The staff were friendly and attentive, making me feel welcome and well cared for. This hotel is ideal for anyone looking for a peaceful, rejuvenating retreat. I’ll definitely return!

Adam Wójcik

Location: a perfect spot. The hotel is located between a public beach and a shopping centre, with bus stops about a hundred meters from the entrance. While it’s a quieter and less party-oriented area, you can catch a bus to virtually anywhere on the island. Or rent a car. If you are looking for a place to relax, soak up the sun and maybe do some sight-seeing, you’ll be satisfied. Staff: very friendly and helpful. They made me feel like a welcome guest. Rooms: clean, spacious and bright, with large balconies facing the ocean. Everything that should be working, worked. That being said, I’m not a fan of the bathroom being separated from the rest of the room by nothing than a pane of glass, hence 4 out of 5 stars. All in all, a very pleasant experience, would definitely visit again.

Camilla Cappellini

Highly recommended. The location is wonderful, the hotel sits right in front of the beach and offers a breathtaking view. The staff is super friendly and nice - we made good friends! I also recommend joining the morning yoga class on the beach! My family and I really enjoyed our time there. We’ll definitely come back!