Mogan

Guido Thompson

We always stay here when in this resort. Apartments are spacious and clean. Staff are friendly and helpful. There is a supermarket within easy walking distance along with some bars and restaurants. Harbour and further restaurants are a 10-15 minute walk away, as is the bus station.

shauna mcgrath

Good hotel. Superior apartment was well equipped and had a lovely balcony. Pools were great although the lift to the splash park was out of service for the 2 weeks we were there which was difficult as the pool there was the only one shallow enough for the baby so we had to leave the buggy upstairs and walk down steps carrying him. Otherwise, no issues getting sun loungers. Kids club was just ok, my 4 year old went but didn't seem to be engaged in any games, it's more of a childcare service I would say. He enjoyed it in small doses nonetheless. Housekeeping was good although for our room the time they came each day was 2pm which didn't work for us as it was in the middle of the kids nap time (it was too hot to be outside). Overall a decent place to stay, location was great and facilities were good for the price. Would certainly return.

Shay Maginelle

We just came back from a wonderful family (kids 11&8) holiday here, we spent a week in this place, we can't fault it. Yes the place is huge and it takes a few mistakes on the lifts to get your bearings but it's not that bad, we saw a few dead cockroaches but non in our room, it seems like they are putting a lot of effort in pest controling. Coming in August, the room options were with air conditioning or without, we chose a 1 bedroom superior(642), which is air-conditioned and has a ceiling fan as well, great choice, if someone chooses to save a bit of money and then complain about the heat, it's their problem, the room was very clean, the size of the room is very good, the bathroom is very big, the beds are very comfortable, the terrace is very big and has sunbeds, table and chairs and an outdoor shower. We saw a few complaints about the food quality, both me and my wife are in the hospitality industry, we were very impressed with the quality, variety, every single dinner was different, in the morning it was mostly the same but again, the variety of cheeses, cold meat etc is more than enough. The restaurant staff are great, the cooks are great, we enjoyed every meal and always made feel welcomed. A tip, if you plan to leave before breakfast you can ask a day in advance and they will prepare breakfast to go. The area itself is very nice for an evening walk, the supermarket opposite the hotel is reasonable, the restaurants opposite provide nice evening music on your terrace 😀 but weren't very appealing. Overall the kids enjoyed the room, the pool, the food, the entertainment and just didn't want to go back. We didn't go to the quiet pool because if you have two large pools and a small splash park for the kids, why would you go to the quiet pool and tell your kids to be quiet and ruin the atmosphere for others, ridiculous to complain about it. We already planning to go back at one point and enjoy again, thanks to all the team for a wonderful holiday.

Stuart Fagg

Generally nice apartments with kitchenette and balcony. Many come without air con, and we made the mistake of not booking a room with it. Even in September temperatures are 27/28 in daytime and 21/23 at night. We asked to change to an a/c room which accommodated without fuss. It cost a little more but we really like the new room. Also has bigger balcony and better views.

Chris Angielski

Lovely hotel / complex, deserving more than it's three stars. It's situated away from the hustle and bustle of places like Maspalomas but close enough to visit. Next door to some nice shops / restaurants and beach. The rooms are good but expect the liveliness of a family orientated place. The staff were brilliant, being professional and friendly. We had a great time Chris, Jen and Rose.

Jeff Cahalane

My wife and i stayed at the apartments from July 4th to 14th. We were in room 175. The apartments themselves are ideally situated around the picturesque harbour. They should be a gem of a holiday property, but unfortunately, they are very tired and dated. Each block had rooftop sunbathing area's. However, the sun beds are very worn and dated, and there aren't any umbrellas to shade from the sun. Tranquil from the bust pool, but not practical due to there being no shaded areas. The beds were very comfortable, and the air-conditioning was the best we've had anywhere. The rooms could do with some coat hooks, though, to hang beach towels or wet clothing etc. The bathrooms look the most dated, and I'm sure it's time to remove the baths for shower cubicles. I heard that 1 elderly gentleman fell stepping out of the bath and required hospital treatment. The issue is that there are NO handrails to hold onto. For health and safety reasons, Bin the bath and bidet and instal walk-in showers. Try and issue plugs for kitchen sinks and instal more sockets. Cracking full-length mirror in the bedroom, but not an electrical point in sight. Same issue in kitchen, could only plug in the toaster or the kettle. Would I stay again, Yes

kathleen johnson

The appartments were spacious & had everything necessary for self catering etc. They were serviced most days, though this wasn't a problem to us. Initially I was disappointed with the original appartments as they were in need of a bathroom update. We were offered alternatives which I happily accepted. This was the second time we have been to P.de Mogan, having stayed in the hotel in December. We will definitely return & wouldn't hesitate to book the appartments again

Lindsay Warren

Just returned from a week here lovely appartments. Very clean modern spacious. Well equipped. Great location

Alex Gilmour

I will start with positives: -good location -extremely pretty exteriors ( you're staying in the colourful houses in Puerto de Mogan) -often cleaning -roof top areas to relax in Now for the bad parts, firstly it is *full* of cockroaches. In the apartments, on the streets, everywhere. The parking situation is not good, there is no parking for the properties, however some 14£ a day spaces and some on the street (limited). The apartment we stayed in is very old. The water is not great, hot water in the shower lasts only a few minutes, and the water pressure is terrible in my opinion, then becomes freezing. Worst showering I have ever experienced, and it is so important in hot weather to shower. They even turned off/ broke our water for around 6 hours, which meant we could not go out as we were covered in sweat from hot weather, so we missed a whole day thanks to this place, so if you value getting out early keep in mind you may have to forgo showering as water flow can completely stop for very long times. They are very stingy on towels. I can understand it may take lots of water, however again it is essential to be hygienic, but they keep taking them and not replacing them, or just not replacing them at all. The air conditioning leaks over the beds too.

betsy singing best in the world

Stayed for 2nd time here IST time was good we had a balcony asked for same room but didn't get it,the beds were as hard as rock and very uncomfortable cleaning of the apartment was good location excellent

Nick Dunn

Stayed a couple of nights between hotels and I was so surprised. Very modern rooms, clean tidy and spacious. 2 minutes from the beach with great views. Would stay here again. Recommend for a different stay if you like the quite life.

paul walsh

Fantastic location right on the beach. Very large rooms, some with private pools. Spotlessly clean. 24 hour reception which was attended by the most helpful, polite and pleasant team you can imagine. Cleaning team all exceptionally friendly too. Has the feeling of a place that the staff are happy to go to work every day. We will definitely return, hopefully many times!

Simon Cutler

Well, where to start. Checked in at 11am and told room would be ready by 3pm. Returned from beach at 5pm, looking forward to a shower, & room still not ready. Waited in reception until 6pm when it was finally cleaned, while watching other guests check into their rooms which were ready. Air conditioning unit leaked continually for 3 days, despite maintenance guy emptying unit repeatedly. Tiled floors very slippery/dangerous as a result & we had to put towels down all the time. Receptionists very unhelpful & it was noted they also had towels beneath the aircon unit in reception! On a plus, location excellent & close to beach and room sizes very generous. Overall, disappointing and unlikely to return.

John McCarthy

On the beach. Great, great spacious rooms. Great viewsVery cool and calm ambience. Staff very friendly, especially Ricardo on check in. The pool was very relaxed and surprisingly warm. You could wander down at any time and get a comfortable sun bed. Restaurant on site is the best in amadores by a shot. We will be back

Kevin Upton

We loved our stay here. The rooms weren’t quite up to the 5 star standard but they were very large clean and comfortable. It has the best location with access to the beach in less than 2 minutes. Quiet and comfortable. The staff were lovely and very helpful. We will definitely be back here.

Gary Comley

I stayed here for a week, with 2 children (12 years old) the hotel was very clean, with the room being cleaned and bed linen being changed daily. The all inclusive food was generally good, out of 7 days I enjoyed it 5x, the other 2 days nothing to my fancy so I just had the pizza and chips which are on the menu daily. The entertainment isn’t great for the kids it is aimed at under 8s, plenty of shops around for the kids to shop in, bracelet's etc. water sports close by, the beach is nice! The pool area is well maintained and is fairly busy but with plenty of space in the pool, i would recommend it here and the kids also said they would go back. I’d score it 8/10, it could improve on entertainment.

Judit V.

A Pleasant Surprise Beyond Expectations Contrary to some of the reviews we had read, we were pleasantly surprised by our stay at this hotel. The food was good, and there was a wide variety to choose from. Contrary to what some reviews suggested, the waitstaff were not rude at all; everyone was incredibly kind and helpful, especially with our little one. We arrived late in the evening, and although the receptionist mentioned that we had half an hour before the restaurant closed, she quickly gave us our wristbands and told us to head to dinner first, then complete the check-in process afterward. They also prepared a thoughtful care package for us with sandwiches, mineral water, fruit, and dessert. I’ve read some complaints about this, but in my opinion, it was a very kind and considerate gesture. Our room was extremely spacious, beautifully furnished, and the balcony was huge. The bathroom was also in perfect condition. This was the first time I experienced an aqua park with saltwater, but it didn’t feel overly salty. After leaving the water, it didn’t sting or leave a salty feeling on the skin. The pools were highly enjoyable, even with a baby. There were plenty of sun loungers and space available. One thing I found a bit odd was that they charged €4 for an umbrella, but it was a small fee and not a major issue. The nearby beach was fascinating with its glittering black sand and gently sloping ocean. We were lucky to enjoy a nice water temperature as well. The restaurant was very spacious with ample seating both inside and outside. The food selection was diverse and suited all tastes. I especially appreciated that the restaurant wasn’t strict with the dress code. While swimwear wasn’t allowed, they were fine with beachwear, which made dining much more convenient. The hotel snack bar was also great; they alternated between hamburgers and hot dogs. I personally enjoyed the hot dog more, but both were tasty. They also offered salads, sandwiches, desserts, and fruits for anyone who might get hungry between meals, although the lunch options were generous enough that this wasn’t often necessary. There were two different coffee machines in the restaurant, and there was a noticeable difference in the taste of the coffee. If you don’t like one, I suggest trying the other. The coffee itself was very good, and the selection of carbonated drinks was also nice. As for the elevators, they were indeed a bit slow, as some reviews mentioned, but this was mainly because there were only two elevators, and people would press both buttons, causing the elevators to stop unnecessarily. The hotel itself is in great condition, although I did notice that the carpet in the hallway on the 6th floor (I’m not sure about the other floors) was a bit worn, giving the hallway a slightly run-down appearance. However, the lobby was very impressive, and the furniture in the rooms was in excellent condition. The cocktails at the bar were not watered down at all – they were delicious, especially the sangria. You could also ask for ice cream anytime from the bar, along with juice for the kids, since the poolside drink machine didn’t offer non-carbonated options for them. However, the alcohol-free cocktails were a big hit with the little ones. Overall, our experience was wonderful, and I highly recommend this hotel to anyone visiting the area.

Jamie Walker

We came here with 2 kids, 10 & 11 for 2 weeks. The room was big enough. The beds are a little hard. Only 2 chairs to sit on as sofa is made into bed. The view from the balcony was very nice, especially at night. Cleaners kept the room very clean, and nothing was too much trouble. It's not a 4-star hotel but a very good 3 star. Staff were friendly and helpful. Due to the location, 2 weeks in one place is too long, unless you like doing nothing, so I recommend booking some trips out. The beech is a 2 minute walk where you can book paragliding and jet skis. The water park included gets very busy on Saturday and Sunday with big ques an hour before opening. The hotel needs touching up in places, but for the most part, it is very clean.

Jan Lucki

We spent a long weekend here with family. The hotel is decent enough and the location was nice, we were on the all inclusive package. We're not big drinkers, but the alcohol here was very bad. It had to be watered down or very low percentage, because none of the cocktails had any effect on us at all, even when asking for doubles and having multiple drinks. As soon as we went to an off site restaurant and had one drink, we could feel the alcohol effect immediately.

Dan Gage

Hotel is lovely the rooms are lovely but it gets let down so badly by the food it’s really bad Be prepared to bring extra money to eat out as the food some evenings could not even eat. The water park is fantastic. Please be aware that the road to the local village is shut due to rockslide so you have to take a longer cab journey that cost 20 euros each way instead 5. Extra spending money is a must when staying here.