Miss daisy
Livvo apartments
We arrived at reception at 8pm we was greeted by a lovely receptionist very welcome first impressions of the reception area was wow!
The receptionist explained the normal procedure and gave us a map to out apartment we followed the map but unfortunately got lost we asked a few people that pointed us in the right direction we eventually found the apartment.
We walked up one flyte of stairs dragging our suitcases up the stairs tried the card keys in the door a few times the door wouldn't open ,so we had to go back to reception to let them know we couldn't get in side the apartment as the card keys were not working so she activated the keys for us we went back to the apartment dragged the suitcases up the stairs once again the card keys would not work.
So this time we called reception she sent a maintenance guy out to the apartment it turns out there was something wrong with the door so he had to fix it there and then after a wait he fixed the door we went into the apartment,you just dont expect to have this problem when you've been travelling since 8.30am in the morning we arived around 6.30pm was told when we first arrived at reception our apartment wouldn't be cleaned the next day as it had already been cleaned that day ,well we thought if it had been cleaned that day why did they not fix the door or been reported as faulty when it was cleaned the apartment was infact very dusty a big chunk missing from the wall with a very dusty floor the aparttment itself on fist impressions looked lovely it was newly refurbished as time went on we notticed faults like I've mention also mauld on the ceiling in the bathroom were the shower is and at the balcony door were the frame is a big gap so as it was windy you could see the curtains moving it was cold in the apartment.
The noise level from the people that worked there at 6.30am waking us up every morning was so noisy the maids maintenance ect shouting at the top of there voices one name we heard on a regular occurrence was Maria someone always shouting Maria,bibbing a horn or something we went away for piece and quiet a nice lay in as when were at home we have to get up at 5am every morning for work,puerto de mogan is such a lovely place the location of this apartment let it down .
Also have to mention on several occasions the maid had been in to put clean towels in the room and empty the bins but missing the bathroom bin a few times when they finished must of left the front door and window open because we got back a few times to find the door opened not secure at all this happened a few times.
The apartment we stayed in was 211.
We paid over £4,000 for our holiday we did think why on earth would we spend all that money on this holiday might as well of stayed at home.
Not worth our hard earned money at all.
I gave one star for location of the apartment.
Just a shame our holiday was spoilt by all this we dont pay to go away to be made to feel uncomfortable and to experience all this....
Puerto de mogan itself is five star location with lovelysceneryand restaurants*****
Lesley Skey
Best holiday EVER!
Apartments were 1st class, definitely 4*+. They were modern and spacious. Cleaned every day, daily clean towels and T towel. Located in the quieter part of town (not that anywhere was overly noisy),
The poor and bar area were fantastic. Exceptionally clean, plenty of sun beds and great food and drink choices. Bar service was available at pool side.
Couldn't have wanted more.
Paul Broster
Excellent area & lovely apartment, it is a little dated but really clean & well planned out. The cleaners came in 5 days out of 7 to clean, change towels & make beds, even washed a few dishes, very friendly.
Reception area is within the main hotel, excellent service throughout.
The one problem for us was the beds, they are very hard & impossible to sleep on if you don't like hard mattresses, however the reception chap sent over memory foam toppers straight away & after that it was a good nights sleep.
Would recommend for a relaxing & safe holidays, all sorts of ages in & around the resort, plenty of food & drink but no bars with loud music.
Thanks Livvo Hotel
Tatiele De Brito
We stayed at Apartamentos LIVVO Puerto de Mogán from December 25th to 28th, 2024 – it was our second time there, and once again, we had a lovely experience overall. The location is perfect, right in the heart of beautiful Puerto de Mogán, just a short walk from the beach, restaurants, and the marina.
A special thank you to Gemma – she was wonderful both times we visited. Thank you, Gemma, we love you!
The apartments are nicely furnished and have a veranda facing a peaceful garden. Everything was clean, and the cleaning staff came by every morning, which we really appreciated. It’s only a few minutes’ walk to the harbor, where you’ll find lots of restaurants and shops, and the beach is about five minutes away.
One of the best things is waking up early and seeing the beautiful sunrise — and later in the day, the sunsets are just as stunning. Every Friday, there’s also a local market in town, which is definitely worth checking out if you enjoy browsing handmade items, souvenirs, and local goods.
Keep in mind that it’s a very touristy area, so not all the food is great – some places are really nice, but others can feel overpriced or average in quality.
The apartments themselves could really use an upgrade – the furniture is a bit dated, and the beds are not the most comfortable. That’s something we noticed both times we stayed.
Unfortunately, we also had one unpleasant experience during our second visit. One night, a couple on an electric scooter almost hit us while we were walking back from dinner. My husband rushed ahead to the room, and I went to buy some drinks and water. On the way, I realized a man was following me. It was dark near the parking lot, so I changed direction a few times, but he kept showing up nearby. I eventually got to the shop and then hurried back to the hotel.
When I got to reception, I started filming the man with my phone. He passed by with a younger woman and noticed I was recording. We reported it to the receptionist, but unfortunately, they didn’t take it seriously. Later, the man came back near our veranda, and when I called reception again, they still didn’t act. My husband had to step in and make it clear he would take action if the man came any closer.
Luckily, a few minutes later, three police officers arrived. I showed them the video, and they recognized the man right away and went after the couple. The police were quick and professional – thank you so much to them! It’s such a beautiful area, and we still love Puerto de Mogán, but the way the hotel reception handled the situation was disappointing. Safety should always be a priority, especially in a family-friendly, tourist-heavy place.
Also, one of our room keys didn’t work during the stay, which was a small issue but still worth mentioning.
Overall, a lovely place with a fantastic location, relaxing vibes, and helpful staff like Gemma. With some updates to the apartments and better attention to guest safety, it could be truly perfect.
JJ S
Great apartments. Would study here again. Everything you can think of was provided. Fantastic place.
