Miss daisy
Livvo apartments
We arrived at reception at 8pm we was greeted by a lovely receptionist very welcome first impressions of the reception area was wow!
The receptionist explained the normal procedure and gave us a map to out apartment we followed the map but unfortunately got lost we asked a few people that pointed us in the right direction we eventually found the apartment.
We walked up one flyte of stairs dragging our suitcases up the stairs tried the card keys in the door a few times the door wouldn't open ,so we had to go back to reception to let them know we couldn't get in side the apartment as the card keys were not working so she activated the keys for us we went back to the apartment dragged the suitcases up the stairs once again the card keys would not work.
So this time we called reception she sent a maintenance guy out to the apartment it turns out there was something wrong with the door so he had to fix it there and then after a wait he fixed the door we went into the apartment,you just dont expect to have this problem when you've been travelling since 8.30am in the morning we arived around 6.30pm was told when we first arrived at reception our apartment wouldn't be cleaned the next day as it had already been cleaned that day ,well we thought if it had been cleaned that day why did they not fix the door or been reported as faulty when it was cleaned the apartment was infact very dusty a big chunk missing from the wall with a very dusty floor the aparttment itself on fist impressions looked lovely it was newly refurbished as time went on we notticed faults like I've mention also mauld on the ceiling in the bathroom were the shower is and at the balcony door were the frame is a big gap so as it was windy you could see the curtains moving it was cold in the apartment.
The noise level from the people that worked there at 6.30am waking us up every morning was so noisy the maids maintenance ect shouting at the top of there voices one name we heard on a regular occurrence was Maria someone always shouting Maria,bibbing a horn or something we went away for piece and quiet a nice lay in as when were at home we have to get up at 5am every morning for work,puerto de mogan is such a lovely place the location of this apartment let it down .
Also have to mention on several occasions the maid had been in to put clean towels in the room and empty the bins but missing the bathroom bin a few times when they finished must of left the front door and window open because we got back a few times to find the door opened not secure at all this happened a few times.
The apartment we stayed in was 211.
We paid over £4,000 for our holiday we did think why on earth would we spend all that money on this holiday might as well of stayed at home.
Not worth our hard earned money at all.
I gave one star for location of the apartment.
Just a shame our holiday was spoilt by all this we dont pay to go away to be made to feel uncomfortable and to experience all this....
Puerto de mogan itself is five star location with lovelysceneryand restaurants*****
Lesley Skey
Best holiday EVER!
Apartments were 1st class, definitely 4*+. They were modern and spacious. Cleaned every day, daily clean towels and T towel. Located in the quieter part of town (not that anywhere was overly noisy),
The poor and bar area were fantastic. Exceptionally clean, plenty of sun beds and great food and drink choices. Bar service was available at pool side.
Couldn't have wanted more.
Paul Broster
Excellent area & lovely apartment, it is a little dated but really clean & well planned out. The cleaners came in 5 days out of 7 to clean, change towels & make beds, even washed a few dishes, very friendly.
Reception area is within the main hotel, excellent service throughout.
The one problem for us was the beds, they are very hard & impossible to sleep on if you don't like hard mattresses, however the reception chap sent over memory foam toppers straight away & after that it was a good nights sleep.
Would recommend for a relaxing & safe holidays, all sorts of ages in & around the resort, plenty of food & drink but no bars with loud music.
Thanks Livvo Hotel
Emily Wicker
Such a beautiful apartment right in the heart of Puerto de Mogan! The staff are very friendly and it's brilliant value for money ❤️
JJ S
Great apartments. Would study here again. Everything you can think of was provided. Fantastic place.
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