shauna mcgrath
Good hotel. Superior apartment was well equipped and had a lovely balcony. Pools were great although the lift to the splash park was out of service for the 2 weeks we were there which was difficult as the pool there was the only one shallow enough for the baby so we had to leave the buggy upstairs and walk down steps carrying him. Otherwise, no issues getting sun loungers.
Kids club was just ok, my 4 year old went but didn't seem to be engaged in any games, it's more of a childcare service I would say. He enjoyed it in small doses nonetheless.
Housekeeping was good although for our room the time they came each day was 2pm which didn't work for us as it was in the middle of the kids nap time (it was too hot to be outside).
Overall a decent place to stay, location was great and facilities were good for the price. Would certainly return.
Guido Thompson
We always stay here when in this resort. Apartments are spacious and clean. Staff are friendly and helpful. There is a supermarket within easy walking distance along with some bars and restaurants. Harbour and further restaurants are a 10-15 minute walk away, as is the bus station.
Shay Maginelle
We just came back from a wonderful family (kids 11&8) holiday here, we spent a week in this place, we can't fault it. Yes the place is huge and it takes a few mistakes on the lifts to get your bearings but it's not that bad, we saw a few dead cockroaches but non in our room, it seems like they are putting a lot of effort in pest controling. Coming in August, the room options were with air conditioning or without, we chose a 1 bedroom superior(642), which is air-conditioned and has a ceiling fan as well, great choice, if someone chooses to save a bit of money and then complain about the heat, it's their problem, the room was very clean, the size of the room is very good, the bathroom is very big, the beds are very comfortable, the terrace is very big and has sunbeds, table and chairs and an outdoor shower.
We saw a few complaints about the food quality, both me and my wife are in the hospitality industry, we were very impressed with the quality, variety, every single dinner was different, in the morning it was mostly the same but again, the variety of cheeses, cold meat etc is more than enough.
The restaurant staff are great, the cooks are great, we enjoyed every meal and always made feel welcomed.
A tip, if you plan to leave before breakfast you can ask a day in advance and they will prepare breakfast to go.
The area itself is very nice for an evening walk, the supermarket opposite the hotel is reasonable, the restaurants opposite provide nice evening music on your terrace 😀 but weren't very appealing.
Overall the kids enjoyed the room, the pool, the food, the entertainment and just didn't want to go back.
We didn't go to the quiet pool because if you have two large pools and a small splash park for the kids, why would you go to the quiet pool and tell your kids to be quiet and ruin the atmosphere for others, ridiculous to complain about it.
We already planning to go back at one point and enjoy again, thanks to all the team for a wonderful holiday.
Stuart Fagg
Generally nice apartments with kitchenette and balcony. Many come without air con, and we made the mistake of not booking a room with it. Even in September temperatures are 27/28 in daytime and 21/23 at night. We asked to change to an a/c room which accommodated without fuss. It cost a little more but we really like the new room. Also has bigger balcony and better views.
Chris Angielski
Lovely hotel / complex, deserving more than it's three stars. It's situated away from the hustle and bustle of places like Maspalomas but close enough to visit. Next door to some nice shops / restaurants and beach. The rooms are good but expect the liveliness of a family orientated place. The staff were brilliant, being professional and friendly. We had a great time Chris, Jen and Rose.
My Booking
