Paul Masters
It start with the fact this place is brilliantly located for the Mogan Mall. They provide a gate from the property direct to Mogan Mall.
Another positive is the beds were comfortable as hell. But there wasn't a way of attaching them to stop them moving about. I was with my wife so this was a bit annoying.
Storage is fantastic in the apartment.
We stayed on the bottom floor as this was was with a jacuzzi/hottub........ it isn't a jacuzzi or a hottub.
It was a normal bath outside. The bath had jets.
( We paid extra for this ) Misleading, it was in quite a bad state too. Taps having out of the wall and not that clean.
I thought I'd try and use it anyway.
So turned tap on and because the hot water is in a storage boiler the hot waters runs out quickly. By the time hot water is available the very little you dropped already is cold. Waste of time.
Didn't bother to use it in the end.
I didn't fancy a cold bath.
There is air-conditioning in the bedroom it stays on constantly but is stuck on 19 degrees. It done a job to a certain point but at times we needed it to be cooler. There wasn't anyway to adjust it.
My wife would have a shower then we'd have to wait a while for hot water to top up again for me to have a shower. (Very annoying.)
The rooms are spacious and so is the outdoor area. It had a table two reclining chairs and two sunbeds. Comfortable enough.
The apartment overall were just ok.
Shabby and not in great repair. But functional.
There is a handy gate on ground floor to access the local Mogal Mall. This was very useful.
Pool areas are large but very dated.
Pool bar and staff were good. Very helpful happy to serve.
Breakfast was on the top floor.
We was on the bottom floor.
But of a pain you have to get 3 lifts up to get there.
The lifts were very sensitive at times. ( I'm not a fan of lifts at the best of times )
Breakfast was ok catered for all. Don't expect a high standard of food.
Views from the complex wasn't great. Good if you like buildings.
Lack of a decent sea view.
Overall I wouldn't stay here again.
You can get alot better quality for your money.
Gary Turner
These well appointed apartments are clean if somewhat dated. The staff are very welcoming and friendly.
A good place to stay with nice vistas. Onsite pool with bar area, as well as a mini-market and bakery.
Takeaways available, would recommend a stay at Servatur Terrazamar Sun Suites.
liz mann
We've stayed here several times now and the hotel is more than satisfactory. We always opt for a room with a terrace jet pool and these are honestly a life saver in the hot weather. Rooms are clean with all the amenities you need, and most importantly, AC in the bedroom. Very close to the commercial centre which makes day trips and nights out a piece of cake. Will definitely be looking to stay here again on future visits.
azzamelvo
Unfortunately the room we were in which is there most expensive was not good, Only difference between this and the cheapest was on a higher floor, bigger balcony. Had ants in the room constantly, reported 4 times, and nothing was done. Large towels were never replaced. Either was the small dish cloth in 2 weeks. The pool was ok, the location was good, but i won't be using again.
Danny Holliday
Puerto Rico is my go to holiday destination and Terrazamar is a fantastic hotel. I recommend a room with a jacuzzi, it's worth it! The hotel also contains two pools, a convenience store with everything you'd need, and a bakery next door that sells fresh baguettes and baked goods. The staff are always friendly and welcoming, and to top it off this hotel is a literal 3 minute walk from The Mall and Commercial centre.
The smoking/non-smoking policy around the pools needs clarification as there are no signs around the main pools themselves, but is apparently non-smoking which I do not see on the hotel description.