Wash Я Us Launderette
Excellent customer service great welcoming, had great break for couple of days with my kids.
Mr Alper has upgraded us for a bigger room that was so kind and and very comfortable for us.
The room was up in the Hill but I did not have any issues we had shuttle service 24/7
Cuneyt and hayrullah was so fast we did not waitst all.
Godiva ceren always give us best service.
Gulbeyaz thank you for such a good service and chitchat in the lobby she is so friendly.love her customer service
Lastly off cource my favourite Berkan, every time he sees us always try to help and offered us a drink that was so kind of him.
We did not have any complain about the hotel, but he always tried to give us the best VIP service.
Thank you for melis and emin.
Thank you everyone for being so good and professional, Hope to see you soon thank you Rixos
Tareq Fares
We had the pleasure of staying at Rixos Premium Bodrum this April, and it was nothing short of amazing. From the moment we arrived, everything was perfect — the warm welcome, the breathtaking views, and the luxurious atmosphere made it feel like a true escape from everyday life.
The resort is incredibly well-maintained, with stunning gardens, a beautiful beach, and top-tier facilities. The food was outstanding, with a wide variety of delicious options, and the service across all areas was impeccable.
I must take a moment to personally thank Berkan, our dedicated hotel assistant. He was an exceptional host and provided outstanding support throughout our stay. Friendly, attentive, and always ready to help, Teoman truly made our experience extra special and stress-free. His professionalism and kindness did not go unnoticed.
Whether you’re looking for relaxation, luxury, or a fun-filled family vacation, Rixos Premium Bodrum has it all. We can’t wait to return!
Johurul Islam
Here's a glowing review for Rixos Bodrum:
5/5 Stars
We recently had the pleasure of staying at Rixos Bodrum with our large family of 35, and we were absolutely delighted with our experience! From the moment we arrived, the staff went above and beyond to make us feel welcome and cater to our every need.
The hotel's spacious rooms and suites were perfectly suited for our family, and the complimentary upgrades we received were a lovely surprise. The service was top-notch, with friendly and attentive staff who ensured that we had everything we needed throughout our stay.
The amenities at Rixos Bodrum were also impressive, with a range of activities and services available to keep everyone entertained. We particularly enjoyed the hotel's beautiful beaches, pools, and water sports facilities.
What truly set Rixos Bodrum apart, however, was the exceptional service and attention to detail provided by the staff. They were always happy to help, whether it was with a special request or simply providing recommendations for local attractions.
We would highly recommend Rixos Bodrum to anyone looking for a luxurious and memorable vacation experience, especially for large families. The hotel's staff truly made our stay special, and we will always be grateful for their hospitality.
Highlights:
- Complimentary upgrades and exceptional service
- Spacious rooms and suites perfect for large families
- Beautiful beaches, pools, and water sports facilities
- Attentive and friendly staff
- Great location for exploring local attractions
Would definitely recommend to friends and family!
Rishabh Khandelwal
Thank you so much to the entire team for your warmth, kindness, and hospitality throughout our stay!
You made us feel right at home, and every little detail was taken care of with a smile.
Special thank you to Teoman and Berkan for the amazing service and the warmth you brought to our experience. Can’t wait to come back!
Kamrul Islam
Reviewed by: Kamrul Islam (Group of 32 – Islamic Family Group)
We recently stayed at Rixos Premium Bodrum with a large family group of 32, and overall, we had a truly memorable and enjoyable experience. The hospitality, facilities, and service made this a fantastic family holiday.
Positives:
From the moment we arrived, we were treated with warmth and professionalism. A special mention goes to Emma and Karl, who served us with smiles and care during breakfast at the Torquais restaurant M, staff at Pupils Restaurant were excellent – they really stood out for their friendly and attentive service. All the front-of-house staff were truly 5-star – professional, helpful, and always ready to assist.
We were lucky to receive a room upgrade to a 2-bedroom executive suite, which was spacious, clean, and very comfortable. The cleaning staff did an outstanding job each day – beds were perfectly made, and the room was spotless throughout our stay.
The food and drinks across the resort were excellent – high-quality, delicious, and with plenty of variety. The Godiva Café and lobby bar offered great service and relaxing spots to unwind.
The Rixy Kids Club was a huge highlight for our children – very secure and packed with engaging activities. The lifeguards by the indoor pool were vigilant and friendly, ensuring safety at all times.
Other highlights included the heated indoor pool, breathtaking views, scenic walking paths, clean resort grounds, and the convenient buggy service. The spa facilities were excellent, especially the steam sauna, which was clean and easily accessible. The beach area was beautiful and well-maintained – a perfect place to relax.
Areas for Improvement:
We did encounter one evening where the service was slower than expected and staff seemed inattentive. However, after raising a complaint, the management handled it professionally, and everything was perfect from the following day onwards.
A few other points to consider:
• Weather in early April wasn’t the best – we’d recommend booking from late April to September for sunshine.
• Spa treatments are quite expensive – we would have used the spa more often if the prices were more reasonable.
• Paddle tennis is charged at 50 euros per hour, which felt excessive.
• Resort shops and market are pricey – for example, we needed a travel adapter and it was priced at 30 euros.
• Not all restaurants were open during our stay, and we had to request for the splash pool to be turned on, which they eventually did.
Final Thoughts:
Despite a few minor hiccups, our overall experience at Rixos Premium Bodrum was outstanding. The resort is beautiful, the staff are incredible, and the facilities cater very well to families. Thank you to the entire Rixos team for making our stay so enjoyable. We would definitely return in the future!