Aquasis De Luxe Resort & Spa

Rachel Giorgio

Had an amazing week here for October half term. The weather was in the late twenties, which was perfect. The water in the pools was really cold, so I didn't brave it, although my husband and son did. The hotel is a bit of a trek from the airport, about 1h30m but it was worth it as it is in such a beautiful setting with everything you need on site from supermarket, hairdresser, tattooist, souvenirs, clothes, trainers, and handbags!! Situated right by its own beach area where there is also a bar, restaurants overlooking the sea and options for water sports there too with am amazing sunset each day. The main restaurant has a vast choice of food at the buffet each day and great snack bars when the restaurant was closed, food and drink available 24 hours a day so no chance of going hungry. 🙂 There was a bus that ran to the local town regularly from the entrance to the hotel although we only used it once as everything we needed was available on site. Staff we met were all very friendly and polite too. There is a great waterpark on site, which was very popular with my son and kept him busy, he also loved the foam party they had one afternoon!

G VV

The hotel is beautiful, there are varieties of entertainment, food and drinks. The pools are clean and big enough. Staff are polite but untrained and most of their English consist of couple of words. The SPA is amazing and I had a great time and care from the girls there. Food is mediocre at best and I was desperate to have a normal espresso. Cocktails have cheap taste, I’d rather choose on the rocks. The toiletries are not being refilled. The cleaning and mini bar refills should start after 10am as some of us use the vacation to sleep in. The night shows are too late, for a person who wants to be in bed by 11pm. Couple advice for the management - a little zone for eating or swimming should be adult only, and please do not aggressively make me book 5 massages on a row when I’m chilling around the pool.

Mr Data

The hotel itself is very well presented spotless throughout plenty of selection of food and drinks available 24 hours.. It's has its own private beach with a pontoon, so sea swimming is great and the fish are everywhere just take some bread down with you and feed them from your hands. The waterpark is great, small but enough slides for everyone and well managed, so not waiting around as the staff members split the queue. There's plenty of different eating options outside and in, and they are split into age so you can have a relaxing meal without kids everywhere. 3 different seating areas and the staff members are great service is fast bringing drinks over and they also have a juice machine you can use yourself. They also have a 24-hour pool bar, everything from top shelf to ice coffee. Look around the place they have on site stores plus a tattoo place. Just book in they will also do your designs . So, in short, you won't go hungry and never be bored what a place.

Rajan Talati

The customer service at both the restaurant and pool bar was extremely poor. The staff serving drinks were very rude, and in the restaurant, no one was willing to assist us with finding vegetarian options. We are a family of 10, all vegetarians, yet there was no support from the chef in accommodating our dietary needs. Our kids had to survive on chips and potatoes throughout our stay. I would not recommend staying here, especially if you're vegetarian. We've experienced all-inclusive plus stays in other European countries, including Turkey, where chefs were happy to cater to vegetarians, but unfortunately, that wasn’t the case here. Avoid this place if you're vegetarian.

Frederic Vermeire

Big hotel, had a great vacation in general but we did have some issues. The bars and restaurants are cleaned up before closing time which means you cant get the drinks you want even though they are still open. Especially at the main restaurant, its open till 9pm but most food is finished by 20.30 (change the hours if you're not refilling anymore). Biggest thing that upset me was the arrogance of the manager, had a small conversation with him and hé just looked through me like I was nobody and didnt got helped at all. A shame for such a nice hotel.