Kayla
Incredible experience at Hotel Monsuau. We booked the prime sunset view room and were very happy with our choice. Rooms were spacious and clean. Parking was easy to find on the street nearby, and the location was perfect to drive to the beaches we wanted to visit. Breakfast was incredible, they had a huge selection. Thank you for the hospitality from the employees, specifically reception, the breakfast chefs and service staff, and the cleaning staff.
steve eastaff
This is the 3rd time here with a 6 year gap. We like the location 10 mins to the shops and restaurants. We booked the sunset view room which is a nice size. The staff are very nice and friendly The hotel is clean my only negative point is
after getting up at the crack of dawn to catch our plane only to arrive at 1200 hrs to be told our room was not ready until 1500 hrs had to open our cases to find swimmers to go and sit by the pool
Col D
Can't fault the staff here, they are all friendly and helpful.
Room wasn't the best, bed cover was ripped, no door or screen for toilet which is next to kitchen area. Really don't want to be in the same room as others when they use the toilet.
TV wouldn't connect to WiFi which was a shame as was a smart TV, it doesn't have many channels otherwise.
The room we have could do with a bit of sprucing up, little things just not finished right. Even the pedal bin in bathroom area doesn't work.
Rooftop bar wasn't open when we were here which is a shame as it would be a great place to chill.
No allocated parking that we could fine, so a bit risky to park a hire car on nearby side streets, I've seen worrying reviews about this. We only have one for one night so hoping it'll be OK.
Breakfast has a nice varied selection.
This hotel has lovely looking pools both, main pool, smaller spa pool, jacuzzi and swim-up pools - but unless you being a wetsuit or are an Eskimo you're not going to enjoy them as they aren't heated.
It's tucked away so relatively quiet. There's a couple of supermarkets minutes away and it's not far to walk into the centre.
We still have a few nights left so I may expand further!
Monica Tornros Jakobsson
We are in absolut awe , our stay was perfect in every way. We were met by a smiling and friendly front desk staff. We got all the information we needed. The staff was really helpful and friendly, all of them did their best for us to have a relaxing stay. The property was stunning, and everything was well kept. We had a swim up room, that was a great choice! We spent a lot of time there. The only thing we didn't care for was that the bathroom didn't close all they way. Would have liked more privacy. Breakfast and dinner were superb with lots of choices. The quality of the food was great. Lots of fresh fruit and veggies each day. We were entertained by Juan in the restaurant every day. Great atmosphere.
We found this resort to be top-notch and will definitely be back.
James Downes
We stayed in this Hotel first week in July before the silly season starts.
A difficult one to review, as it’s being advertised as a ‘4 star plus’, I will split the review into 5categories
Location:
4* plus - absolutely couldn’t fault the location. Close to 2 fantastic beaches with Cala Serena being our favourite and 7mins walk away. Beach/coves are the best. With easy walks to restaurants and bars. Only negative which is a minor is that it’s next to a one way road and is constantly hearing the buses go by. plenty of shops nearby to get drinks/snacks.
Service:
4* - it’s good, polite and checking we’re ok, hotel very well maintained and very professional
Food:
This is where the hotel becomes a mixed bag. Breakfast is 5* - absolutely brilliant and lots to chose from/fresh. The evening dinner is 2*: cold, a lot less choices and you even have to pay for bottled/glass of water. A very different experience to Breakfast. To the point I requested a refund from Halfboard to B&B which both holiday operator and hotel agreed too. If you stay at this hotel, just get b&b and save your money to eat at the many great restaurants nearby.
Room
4* we stayed in a standard room, nice balcony, modern room and air con was great. However if we had known how poor the dinner was we would have upgraded to a ‘prime’ room to get the bigger fridge/tiny kitchen to help keep food cold/fresh
Pool
3*plus - it doesn’t look like a 4* plus pool area and being it’s in a road side it can get nosiey with buses. However sun lounger are a plenty and was actually nice just chilling out. I would prehaps look getting sun bed toppers as it can get a little uncomfortable after a while.
My Booking
