Mark John Cupper
Had a lovely time here. The rooms are good, the staff are amazing and the locationis great. Super close to the beach.
Indoor heatet swimming pool and gym.
Our kid had a great time at the kidsroom, and the staff there are super friendly. He keept wanting to go back even when they were closed 😂
The breakfast was good, but we tried the dinner, and unfortunately the selection of food is not for all. There is not that much for kids, so the only thing our son wanted to try was the French fries. So when you pay 20 euros (price for kid) for French fries it's not really worth it, especially when he didn't finish the meal.
Tara P
This hotel seems to be confused about which is its target market. It caters for children, full of rambunctious kids clubs, while simultaneously playing aggressive loud adult ‘club’ music by the pool starting early in the morning (from, say, 11am). Overall, would not recommend if you are hoping for a relaxing and quiet time. While the buffet breakfast is large, it would do better by reducing the scope of its offering and letting people relax a bit longer in the morning.
Alon Langer
Room is good for two people but better to ask for sea-view room upper floor
Service is correct
Breakfast is diversified and tasty
Isolation is not good enough if you have noisy neighbors which was our case but after knocking on their door they become less noisy
Beach is not the best in Mallorca but you can go to one of beach clubs next to the hotel if you look for something better
Overall experience is fine, you get for what you have paid. Don’t expect too much but it’s still passable )
Rachel Brennan
I would not stay here if you care about room quality, if you are booked to stay here and have the option to change I would. The rooms are without a doubt 2/3 star absolutely no more! The conditions are worse than the photos on the website and having been closed for the winter season no improvements have been made to the rooms. In general the common areas are very nice, the children’s area is very nice with friendly staff. There is a good breakfast and mostly staff are friendly. The service quality is lacking and staff often don’t know what or how to deal with situations. The level experience is good but the chef who places the food out at 17.00 can be rather rude. Overall I can’t give it more than 3 out of 5. We stayed in April and experienced some bad weather, this is no one’s fault but when rain started coming in the windows I think it’s a pretty bad experience. After much discussion and pushing we were upgraded for the last night we had there, the room were upgraded to was better but even being a suite I didn’t think it was that great on quality. In addition to the upgrade for the last night we were invited to join the dinner buffet this was good but they were sure to inform me that only water was included. During my stay I was inside 3 rooms, different categories but all not great and definitely not above 3 stars. I have attached photos.
Bojana Bojana
There is not enough good words to say how wonderful this hotel and it's stuff it is. Decorated in some kind of boho style, you have impression that you are in a great resort.
It is clean, with excellent maintenance, fresh bathroom towels every day.
Hotel stuff is very kind, polite and helpful and they do everything they can to help and serve their guests.
Food choice is large, with lots of varieties every day, anything that you can imagine is there from fresh salads, ham, sausages and cheese, freshly made eggs and omelets with whatever you want, variety of meat, fish and sea food for dinner, lots of fresh fruits, 5 types of milk and 3 of yogurt, large variety of bread, pastry and juices.
During summer season there is live music on outdoor terrace, very good bands.
The only downside of this hotel is that there is not enough sunbeds on terrace with 2 pools so people get up very early to take place by pool. Also if you want to swim in a sea, so called LEVEL guests have free beach sunbeds on one side, but on the other side the other guests of this hotel must pay on the beach where are sunbeds for hotel guests and this year price was 40€ for 2 sunbeds and umbrella (normal price on public beaches was 16 to max. 20€ for 2 sunbeds and umbrella).
My Booking
