Anna Kucharska
Small room with view on the wall, not even once in 5 days did I get a clean towel. The food was really bad like fish served with scales, and not a lot to choose from.i could barely find anything to eat in the hotel. In all-inclusive we could not get free drinks besides the time of lunch or dinner. And even that for all-inclusive was cut to 3 drinks of either shitty wine or beer. Another group could drink as much as they wanted only because they were old. That is DISCRIMINATION!!! I paid for all-inclusive to enjoy myself, but could not, because everything was cut short for me. My friend is diabetic, but there was no sweetener for her. When we went to the bar for a drink(that we had to pay for despite paying for all-inclusive) the bar workers did not know hot o make drinks from their own menu! We waited 15 minutes for drinks! And then we left without drinking because we noticed the cockroach running from under the sits. The only thing saving this hotel is people working there. Overall I don't recommend this hotel.
Katie K
Decent enough hotel for a short stay. The hotel has everything that’s needed when looking for a short getaway, including a decent all-inklusive offering. The hotel is easily reachable from the airport via the local bus routes. I visited in low season and I am unsure if the common areas are extensive enough to cater for high season. There aren’t a lot of loungers by the pool and tables to sit outside are also very limited. Communication could be difficult at times, with most of the staff (especially kitchen staff) not speaking English.
Chloe Moleenont
Staff are lovely and accommodating (we managed to lose our room card twice!) and the pastries and snacks as part of the all-inclusive are great! The meal buffet was as standard but tasty with the addition of some local fare. Had a room facing the main pool and even when it was most lively, the noise was blocked out with the balcony doors closed (air conditioning also only comes on when the balcony door is locked). Lovely time!
Richard Bird
It's a good hotel , you can see why it's 4 star , not many sun beds round the pool but space is limited.
The restaurant is better than a lot of other hotels that we have stayed in , it's only a short walk to the sea front with a lot bars and restaurants down there.
The hotel staff were always happy to greet you with a smile and always helpful.
Joana Martins
hello! The exterior of the hotel is very beautiful. However, the interior is not!
The room we stayed in was small, had a broken wall, dirty pillows, dirty towels with stains and finally, a cockroach on our balcony. As you can see.. incredible!
For a 4* Hotel the quality should be better. We have been to 3* hotels with much higher quality.
We asked for our room to be cleaned. When we arrived, we had no towels and the sink was full of water.
In the restaurant, there is little variety in the food. And I must inform you that I saw a cockroach in the restaurant, coming out from under the counter where the food was. An employee saw her walking and killed her.
However, this situation is very serious. Regarding the staff, Mrs Carolina was arrogant towards us, and always had a bad face towards us until the end of our stay.
However, we love Carlota. An excellent employee, always smiling and very attentive to customers.
This was an experience that we will not repeat and as such, we do not recommend it!
To get to the hotel, you have to climb a ramp, for those with reduced mobility, this is not possible!
For the price you pay at this hotel, we are going to a 3* hotel with better conditions for two weeks.
I don't recommend the stay.
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