AM B
Nice Spa-Resort not far from Chania. The resort as such is beautiful, the rooms are nice, maybe a bit too small. The Service is great, the stuff always very kind and helpful. The Bar at the beach is the nicest place for a Cappuccino prepared by Marianna who always has a smile for her guests :-) .
Jan
All in all a great experience, food was delicious and the staff more than polite and helpful. Some minor stuff triggered me a bit, when having in mind that we paid 350€ for one night:
- the room with hot tub was really really small. We struggled to find a place for our suitcases.
- In some evenings (two out of four) was no warm (not hot) water available in the shower
- There wasn't even a bottle of water included for the evening buffet. You got one on your room every morning tho.
- The sea is bit really nice for snorkeling, there is nothing but small stones and sand (just for your information, not an issue of the hotel)
- The "adults only" thing is nice, but If there is a group of Americans being louder than a whole school class it's kind of pointless. But I guess that's the same thing wherever you go.
+ The hot tub was amazing
+ We really enjoyed the play room every evening with ping pong and pool tables
+ Great concept with ordering via app directly to your sunbed. The pizza was amazing, the cocktail however not. We tried once and were harshly disappointed.
Carina Bindreiter
This was our second stay at this hotel. The first time we went to this resort at the end of September in 2021 and now again in August.
The hotel was fully booked but as it is a quiet small and comfy hotel it doesn't feel crowed. You have enjoy space and u can really enjoy it to the fullest. Sometimes it also feels like a private little beach.
Went to the spa two times. Maria explained all treatments in detail and was super kind. The two girls at the spa Georgia and Anna did an amazing massage. It is a pity I fell asleep, but it was too relaxing. Also it was just us at the spa, so even more quiet atmosphere.
Never been to an accommodation twice but for this hotel I made an exception 🙃
Y. R.
Nice concept, good and quiet location, fine facilities and friendly staff.
At first, we were not satisfied with our room because, in our opinion, the room was not clean enough for a 5* hotel. Some furniture was also broken. The view from our room was really nice though. We took some pictures and showed our disappointment to the reception staff. The lady was very helpful and understanding and spoke to the manager who gave us an option to change the room after 1 day due to lack of availability. Finally we got an upgrade closer to sea which was a great gesture. Our room at that time was also immediately cleaned a 2nd time.
Small tip to the management, make a thorough check of (all) the rooms to fix broken furniture and clean from a-z (no offence to the cleaning ladies because they are doing the best they can and are very sweet!!).
We appreciate the effort they did to make us satisfied. Thanks to the staff.
Robin and Yoeri
Daan Van den Troost
We loved to have our honeymoon at La Mer, we have been in the hotel 2 years ago and we have experienced a very nice welcome. We love how this venue brings calmness and relaxation to your mind and body. I strongly encourage guests to visit the spa and take some treatments. Maria was very helpful in making you very relaxed and ready for your treatment, full transparency on what you will receive. Georgia was a great therapist, she showed professionalism and gentle compassion. I would strongly recommend everyone to spend 60’ in pure calmness and relaxation.
Besides the professionalism within their job, they are very cool people as well! 😎
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