Tracey Townsend
We checked in at 2.30am. The reception area is big and impressive. Our 2 adjoining rooms wasn't far, so we walked there. They normally take you on hotel buggies. The whole place is massive, swimming pools within 3/5 min walk. The main entertainment area was close by too. Nightly shows, brilliant bands, quizzes, even a silent disco. The food was amazing, something for everyone. So many lovely staff cleaning and tidying. There are bars everywhere serving alcoholic drinks but also you can use the self service for beer , water and hot drinks. A few shops on sites, selling lots of different things (not paracetamol tho). The food halls/beach restaurant open for 3 services a day. But if you miss them there's food trucks all day. The best part of our holiday, was finding a amazing beach 10min walk away. The sand is golden and the water was clear enough to see little fish swimming past. The worse part was leaving
L A
I recently spent some time at this resort, and I have mixed feelings about it. It definitely has an older vibe, having been built in 1989. The food was decent, but when you opt for an all-inclusive option, you can't expect Michelin-starred cuisine.
One of the frustrating aspects was the early morning pool chair wars. Guests were reserving loungers as early as 6 AM, and it seemed like the staff didn't intervene at all. It was quite ridiculous to see towels draped over multiple chairs—a bit inconsiderate, really.
The bathroom in my room clearly needs some renovations; it felt dated and worn. On a brighter note, the staff members were fantastic! They were friendly and attentive, which definitely made my stay more enjoyable.
The proximity to the beach was a major plus, making it easy to enjoy the sun and sand. The pools are another highlight, offering a good variety, although they too could benefit from some updates.
This resort is a great option for families, with lots of attractions and a kids' club. Although the kids' club was a bit limited in its hours, the kids seemed to have a blast.
While I appreciated some aspects of the experience, I don't think I'll be returning anytime soon.
Zuzanna Syldatk
I had a really great time at this hotel and I can honestly say that it was one of the best places I have ever had the opportunity to relax. The food was delicious - a wide selection of dishes, including many local specialties, which delighted with their taste every day. Additionally, the selection of drinks was impressive - everyone could find something for themselves, and the bartenders always served them with a smile. The hotel offered a lot of attractions - from numerous swimming pools, through evening animations, to various sports activities. Everyone, regardless of age, will find something for themselves here.
I would like to especially distinguish a few people from the staff who made my stay even more special. At the bar, Rado and Teresa are true professionals - always smiling, able to improve your mood in a second and infecting with positive energy. They always chatted, making sure that every moment at the bar was pleasant. Their commitment and cordiality made us feel like we were among friends.
At the reception, every employee also deserves praise. They were extremely helpful, always available, and every request was dealt with quickly and with a smile.
From the animation team, I would especially like to single out Rafa, whose passion for his work was evident at every step. You can see that he loves what he does, and his enthusiasm was contagious to all the guests. Rafa always found time to engage everyone in the fun, whether it was during sports activities or evening shows. His creativity, energy and positive attitude made every day full of excitement.
I recommend this hotel to anyone who wants to spend an unforgettable holiday in a place where every detail is taken care of and the staff does everything to make the guests feel special!
Ryan Sheffield
Fantastic family stay. Pros = great staff, great locations, lovely beach coves, lots for children to do. Perfect for families.
Negatives= rooms were a bit dated compared to other resorts previously visited, there are a lot of stairs making it’s slightly stressful with young children.
Would recommend !
Paul
Stayed here for a week. Like many reviews that have gone before I agree that the staff are incredible! Very helpful, cheerful and great with the kids.
Our room was pretty basic and dated. It’s not a complaint but, equally, I was expecting more from a 4 star hotel. Our room wasn’t bad but it needed renovating.
The pool and parks are great for the kids to enjoy themselves. There are a number of snack shacks to keep yourself fed and watered throughout the day.
The food was good and, in all honesty, what you should expect for mass catering. It’s not fine dining. However meal times are a complete free for all which is very annoying - expect a few elbows and people pushing in.
Within a short, rocky walk of 1 small and 2 large, gorgeous beaches which were busy but not overcrowded. The trail isn’t pushchair friendly.
There is a bus stop right directly outside the hotel which will take you to Cala D’or (10 mins) which made a day trip to the marina and centre really easy.
All in all a lovely holiday.
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