Iberostar Waves Ciudad Blanca

Blaze Iliev

This was our second time to visit the hotel after 12 years. And there is so much to like about it: + The crystal clear water, + perfect fine sand, + excellent beach location and + amazing entertainment for guests of all ages. + The pools were great, + the room was clean and + the food was amazing. There were also some things that we think can be improved: - Our bathroom had no ventilation and from all the showers we could not clean the room from the humidity - The windows/doors still do not have mosquito nets. There was not that much mosquitoes, but it would be a welcome improvement. - Finally our bed was quit loud, would squeaky on every movement. But overall the vacation was great and we would love to come again.

Emma

We returned to this hotel August 24 after a lovely holiday here last year. The location is outstanding - right on the beach with lots of restaurants/shops in the area and an easy bus ride to the old town (or 30 min walk). Lovely walk along the beach into the main town for even more great restaurants/shops/markets/marina. This year we went half board and were able to swap dinner for lunch when we wanted to eat out locally at night. The restaurant was fantastic - food amazing and the staff were incredible - so friendly and helpful. There is entertainment every days and night and several different pools to choose from. The rooms are tired but perfectly functional for what we needed. Caters really well for little ones - best I have seen. We cannot fault this hotel! Thank you Ciudad blanca for another amazing holiday.

Jesper Larsen

At first, I wondered why they named their hotel 'The White City' in Spanish. But when you stay there, it makes sense, as they have several white buildings and a large common area, which includes pool areas, an entertainment stage, and a quieter zone near the beach. We liked everything a lot. The staff were super friendly and helpful, and the view from our room was spectacular. The air conditioning in the room was working well. The only thing you need to be aware of is the classic sunbed-blocking issue. People go out as early as 06:00 to reserve sunbeds for their entire family, but they rarely start using them before 10:00 because they have breakfast, go for a walk, and so on. So most of the time, except near the main pool, you'll see sunbeds reserved but unused, making them unavailable even though they’re occupied for only a few hours each day. I’m not sure of the solution, except perhaps implementing a booking system for morning or afternoon slots for the sunbeds. But I guess this happens at most hotels these days. Anyway, we were out walking, so we didn’t mind. The rooms are not soundproof, so if you plan to sleep early, forget about it, as they have loud music from events until 23:00 each day. However, if you plan to attend the events, I’m sure it’s great, as you won’t be concerned about sleeping.

Oisin McGuigan

There are many great aspects of this hotel that stand out and some areas that need urgent attention. We were extremely impressed at the entertainment and staff overall. They are the hotels biggest asset. Food, bar and service is quite good and excellent value. The location is amazing and the grounds are superbly maintained. The rooms however are in desperate need of love. The beds are awful. We needed massages just to recover. The room in general is run down and feels like it hasn't been updated since the 90's. In general we were very happy with the stay but would not really visit again sheerly because of how badly we slept. Animation team are superb though. Impressive you and passionate people providing high energy activities. I don't know how they do it!

Anna Elisabeth

The Iberostar chain has high standards and you feel and experience that every minute of your stay. I really liked the waste reduction efforts: there are glass carefes in the apartments that you can fill up with drinking water, reusable cups on various spots of the facility. Even if you only booked half board you can get sparkling or still water all day. The staff is very friendly and welcoming - you don't feel like you are just one of more than 1000 guests but like a valued individual. The buffet is offering lots of delicious food for every taste, waiters and kitchen staff are quick and friendly. The whole area is cared of, clean and barrier free. Only the smaller apartment houses don't have a lift but we asked for ground floor and our request was granted. The only tiny downside is that there are bathtubs instead of showers but for families with small children this might be seen as an advantage. It all depends on the viewpoint! There's a huge amount of animation and activities offered for young and old. Bus station and taxis are just next to the hotel. This Hotel is perfect for families but you can also find a calm spot in the shadows to relax. The Spa is something you shouldn't miss! Massages and facial treatments really earned their "anti stress" name, I went there twice. The beach is broad on this part of the bay. Overall I had a very pleasant stay, thank you very much!