Kevin Cochrane
Overall we were happy with our holiday in this hotel. The room was fine, albeit a little dated and could do with some refurbishment, we were a family of 4 (2 adults & 2 kids) the kids “beds” were the sofa and a pull out bed, not ideal but we pushed them together and the kids loved this idea. We also had an issue with our shower leaking into the bathroom which I have seen on other posts, we did report this and it was attempted to be fixed but to be fair to the hotel I don’t think it can be fixed without changing the door for the shower.
The food was hit and miss, some nights very good variety and other nights not so much but I guess that is down to personal taste. There is not a lot of options for kids I would say but again I guess that depends on what your kid would eat. The restaurant doesn’t seem big enough for the amount of guests so it can be a bit busy but the staff keep the tables clean in a very timely manner so it’s not so bad.
Pools are fine although in the busier summer months I can imagine it being a bit of a rush to get a lounger.
Entertainment at night is good, kids disco at night keeps them happy. We stayed in the Mallorca building which has a great view of the stage from the balcony which is perfect if your kids don’t like loud noises too much like our son. Kids club was fun although we weren’t exactly sure what was happening and when until the second half of our holiday so we missed a lot of activities. The game room is very dated, some of the machines either aren’t on or don’t work, same with the rides in the seating area, the majority of them were off for the whole week we were there.
All in all we had a good stay here and we enjoyed ourselves so I would recommend but maybe temper your expectations of a 4 star hotel because in reality I think Eurocalas is more like a 3 star for what you actually get but it is still a good hotel for a family to enjoy a holiday
Alan Eastwood
Thank you so much HYB for a fabulous holiday! Our first time here and can’t wait to return next July for the bigger water park opening! Food has been amazing best all inclusive we have been too fresh pizzas for lunch we’re our fave and dinner was lush always something for everyone, and I have one fussy boy! Big shout out to animation team who are superb with the kids Chip, Nico Cecilia & jenny (sorry if I’ve missed anyone yous were all awesome!) We will miss you guys! And also Said the bar man knew our drinks after a day we didn’t need to say what we wanted. All staff are so friendly rooms cleaned every single day the house keeping staff do not stop all day and night. Thank you again for an awesome holiday we can’t wait to return next year 🤍 Xxx
Stephanie Cole
For the money it's a 10/10. Wasn't happy with our first room being so high up. We were moved with no issue. Staff helpful.
Food good, completely as expected in an all inclusive. No better no worse than previous holidays.
Plenty of alcohol options, cocktails included and nice. Loads for kids to do. Loads of sunbeds and umbrellas, never an issue.
Some reviews I've previously read are harsh. For the money you get what you pay for.
Hotel is maybe a bit dated but it's clean and the staff are good, pools are great. Glad we came.
Nicola Macneill
We spent 7 nights all inclusive with my 3 year old son. I can’t fault it at all. When we were away it was my sons birthday and they had kindly left a lovely note and some special cakes to wish him a happy 3rd birthday. Lots of choice of foods, fresh fruit and plenty drinks choice. Absolutely 10/10. And I most certainly will be back . Even down to the pools , park and mini club.
Jen Handley
Perfect stay, couldn’t fault the hotel. Really friendly and accommodating staff, especially Aida, who went above and beyond in getting my family two rooms on the same floor. Food really nice lots of choice. 3 pools to choose from, lots of activities for kids, park on site, also supermarket and children’s club. Rooms always clean and we have a lovely sea view.
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