Craig
Great location, excellent staff and excellent value for money.
Rooms are large and plentiful - they are to meet basic needs rather than pile on the luxury but there are 3 pools and plenty of loungers and outdoor seating which even when really busy there was still somewhere for everyone. An option today for drinks if you aren’t all inclusive and always met with a smile. Cocktails were amazing!
We had a 1 bed apartment and the rooms were comfortable, spotless and stacked with all the basics and storage, including a full kitchenette and a proper under the counter style fridge. Supermarket literally round the corner behind 2 STUNNING restaurants (Nevada is perfection).
Food here is great!
Our check out was 11am and our flight was only at 11pm, they let us pay to keep our luggage in a secure locker so we could enjoy our last day.
If anything we can say the area and the hotel grounds are honestly spotless.
Looks like it’s been spruced up and not left to get tired.
We will definitely return. Have realistic expectations and you will not be disappointed. :)
Sorcha & Georgie
Had the best time at this hotel! Everything was clean and well presented. The one bedroom apartments were so spacious, large balcony and everything you need. The staff were such a pleasure to deal with, so friendly and accommodating - helped with everything! The pools were lovely and the entertainment was great! Would definitely come back here again.
Teagan Rolfe
Hotel was lovely overall (room, pool etc all kept nice and clean) but food options are very minimal. They offer more or less the same thing everyday for lunch and dinner so not much option, particularly if you have special food requirements (allergies, vegetarian etc), plus the language barrier with the chef’s makes it hard to know what half the food is. I lived off salad and chips so wasn’t really worth the £160 each for all inclusive. Nice hotel but I wouldn’t recommend all inclusive as if you eat out you can get what you want for about £10pp. Most of the all inclusive places I’ve been to (over 10) have a variety of food each day but it’s all the same here. Also don’t waste €20 on a lilo for the pool as you’re not allowed them (crazy I know).
Joao Oliveira
Our four-night stay in early April began with a positive first impression at reception, and the facilities like the pools and sunbeds looked promising. However, our initial room had a strong, unpleasant mouldy odour, and the cleanliness was subpar. Thankfully, the staff readily moved us to another room, which was a relief.
The one-bedroom apartment with a kitchenette was functional and met our basic needs. While we appreciated having a private terrace, the lack of a lock meant we had an issue with someone taking our furniture.
Housekeeping was inconsistent, only occurring on our third night. I had to follow up with reception twice before finally encountering a housekeeper who provided fresh towels late that evening.
Opting for the all-inclusive package, we found breakfast to be good, but dinner was disappointing. After a lackluster first-day lunch (cold, tasteless food, and the same utensils used for fish and meat – unacceptable!), we skipped it for the rest of our stay. I mostly relied on the decent salads and fruit. The quality of the included drinks, like the wine and juices, was poor, so we ended up buying our own wine to enjoy with dinner.
Overall, the experience wasn't the best, but I'm grateful for the helpful couple of individuals who prevented it from being even worse.
Ashley Glover
Very clean and tidy hotel, Great location, Good food choice.
The entertainment team were very good and very engaging and very good children entertainment a special shout out for 'Alba' from the the entertainment team as she was very good with the children.
But need blankets avaliable in the evenings on a cold night when watching the shows or an inside area.
Maybe there could be themed evening buffets.
Also all rooms require kettles as we had 3 rooms but one had no kettle and we we requested 3 times and never received one.
On the whole a very good family holiday had by all and we would consider coming back 😊.