jessica carrabeo bayon
They should get 4 stars hotel because the service is outstanding. Very nice and always available for anything, nice and kind with the guests. They give you great recommendations and if you need parking they have agreement with a parking lot near by, we saved €80 in parking as day rate was €15 and thanks to the hotel's agreement it ended up being €10 per day. Other amenities given as per request such as kettle, iron and more.
Steven N.
The best rooftop in town! Best staff with the best service! Good drinks! Best view! What more do you need? Thank you for the experience!
A. Ruga
The hotel is extremely well located at the far end of the beach, away from the less pleasant touristy parts of the strip. The rooftop bar had amazing views with great music, snacks and drinks, highly recommend watching the sunset here. The room was very clean, modern and very spacious. The welcome note on the TV was a lovely touch. The guy at the reception was super nice, he even called the restaurant to make a reservation for me. The whole experience was refreshing especially because I had a terrible stay in another hotel nearby and decided to move to aloe canteras last minute.
It would have been the perfect stay but the AC stopped working at night and started blowing warm air, there is no phone in the room and calling reception through the app didn't work. There is no soundproofing and you can hear everything, the cleaning staff was super loud especially. It's impossible to sleep in.
Overall I'd still recommend this hotel as it is very good value for your money and if I come back to Gran Canaria, I'd probably stay here again!
Meri
The hotel was clean and everything was new.
We loved the little rooftop bar and enjoyed our breakfast there once.
Internet was 10/10 & so was the smart TV. :)
I would've loved if the hotel offered room service (the restaurant closes early on Sunday which is not convenient) and if there was a small gym. :)
Would've preferred one big bed, instead of two single ones presented as one.
Also, on our last day I noticed the blanket covers were torn in several places.
Service was ok, although I am not extremely satisfied with the car rental company Tirma. We were not told that we are being charged for them to bring the car to our hotel. We had no issues picking it up ourselves to be honest.
They have a good deal with a nearby parking lot and more affordable prices than regular customers.
What really bugged me is that the signs at breakfast (explanation of the food) were all mismatched. Quite confusing.
There is a supermarket, a pharmacy, some bars etc nearby. And the beach is right there, although we used to drive to the other side of the island for our beach activities, it's convenient for others.
s k
I booked an interior room as it was the last one available. In reviews and on the website it says it has a window that opens onto the light well. I think this under sells the room. My expectations were low.
If you are on floor 3 to 7 (we stayed in 602) the ‘light well’ is actually a 3 sided u shape of the building and not fully enclosed so you actually get a fair amount of light and actually a sneaky glimpse of the port area and sea in the distance. So do not be out off by the interior label it has. It is very good value for money hence the 5 stars.
My Booking
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