Laurie Nash
Got back from a wonderful family holiday on Tuesday! Gaia Palace Hotel really made our Summer! The rooms were lovely and the cleaners did a brilliant job of maintaining them. The hotel grounds are BEAUTIFUL - so much greenery and so well kept. Everything on site is an easy walking distance and there are multiple pools (which were a hit). The location is peaceful and quiet, as is the overall atmosphere. Every member of staff across the hotel were great especially the restaurant and bar staff (a special shoutout to the guy overseeing the daytime buffets - I didn't catch his name - who was always ready with a hello and a smile and super efficient with restocking). The food was delicious and there's SO much choice. The beach is just a short walk too and a great way to spend the day and watch the sunrise. All round perfect week away and a little bit disappointed to be home so soon. We will definitely be back!
Paul Coogan
We had a lovely family holiday at this resort. Very spacious rooms and grounds. Quiet and peaceful, a perfect retreat.
All staff friendly and helpful. Food very nice and not repetitive.
We stayed in a large family room consisting of 2 separate bedrooms and big balcony overlooking a decent sized pool for our accommodation block. There are 3 such pools separate to the huge main pool. 10 min walk to a great beach.
Animation team work hard to entertain kids and adults. 2 weekly quizzes plus a great singer/guitarist duo once a week.
Would definitely return.
Paula Hucker
The Gaia Palace is a lovely hotel one of three sister hotels in the same area, although we only went into the grounds of the other two, the Palace appeared to be the best, the grounds at the Palace are very nice and well kept. The public areas of the hotel are kept very clean. As we stayed towards the end of the season, the staff had really started to reduce, leaving two young people covering reception, they did not have a day off in the 10 days we were there, even though they were working long hours they they stayed really friendly and always helpful. All staff were polite. There is a bus from the hotel at 9.30 into Kos town each morning except Sunday. This is a good fly and flop hotel as long as you can put up with the food and drink. There is a car hire company in the hotel Reception area, although the young lady here was lovely and very helpful, you will find it is cheaper to book with the same company on line, we save €75 one a three day rental, we picked the car up from the office 5 minutes walk away and then left the keys with the hotel reception when we had finished with it. The hotel deserves 5 star review but due to the disappointing food and drink we had to only give it three.
One Man Army
Very decent hotel and facilities. What makes this stand out is the staff, they are all very friendly, welcoming and you can tell they enjoy their jobs. We had a medical emergency which is everyone's worst nightmare when over seas and they supported throughout. Very much appreciated and will be remembered.
The food is lovely with a modest selection and we ate well at every meal but the ONLY issue we had was that the drinks were very watered down, so much so that it no longer resembled the drink it was supposed to be, this is for soft and alcoholic drinks which is a pity as that took the cherry off the cake.
I really feel bad to write this review as I do think this is a great hotel with truly fantastic staff but management's decision to dilute the drinks undermines all of the hard work the staff on the floor do and takes away the perks of having an all inclusive holiday.
It's a real shame.
Tristan Howe
Ok...first off, I wouldn't call this a family hotel per se. My 14 yr old Son and I arrived late, about midnight and you could hear party music banging out from the pool bar area. This music starts again first thing in the morning and continue through the day. That said, our room was near to the restaurant and pools so it may not be bad if you are further away. Staff are friendly enough but not imho, 5 star. Tennis court has cracks and ridges across it which could cause a trip. Food was very good, though drinks on all inclusive weren't great! Although not the hotels fault, I had asked for twin beds and ended up with a double. Rooms are smaller than they looked in the photos when I booked the holiday. So, generally ok but certainly not a 5 star experience - hope that helps!
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