Laurie Nash
Got back from a wonderful family holiday on Tuesday! Gaia Palace Hotel really made our Summer! The rooms were lovely and the cleaners did a brilliant job of maintaining them. The hotel grounds are BEAUTIFUL - so much greenery and so well kept. Everything on site is an easy walking distance and there are multiple pools (which were a hit). The location is peaceful and quiet, as is the overall atmosphere. Every member of staff across the hotel were great especially the restaurant and bar staff (a special shoutout to the guy overseeing the daytime buffets - I didn't catch his name - who was always ready with a hello and a smile and super efficient with restocking). The food was delicious and there's SO much choice. The beach is just a short walk too and a great way to spend the day and watch the sunrise. All round perfect week away and a little bit disappointed to be home so soon. We will definitely be back!
Paul Coogan
We had a lovely family holiday at this resort. Very spacious rooms and grounds. Quiet and peaceful, a perfect retreat.
All staff friendly and helpful. Food very nice and not repetitive.
We stayed in a large family room consisting of 2 separate bedrooms and big balcony overlooking a decent sized pool for our accommodation block. There are 3 such pools separate to the huge main pool. 10 min walk to a great beach.
Animation team work hard to entertain kids and adults. 2 weekly quizzes plus a great singer/guitarist duo once a week.
Would definitely return.
Paula Hucker
The Gaia Palace is a lovely hotel one of three sister hotels in the same area, although we only went into the grounds of the other two, the Palace appeared to be the best, the grounds at the Palace are very nice and well kept. The public areas of the hotel are kept very clean. As we stayed towards the end of the season, the staff had really started to reduce, leaving two young people covering reception, they did not have a day off in the 10 days we were there, even though they were working long hours they they stayed really friendly and always helpful. All staff were polite. There is a bus from the hotel at 9.30 into Kos town each morning except Sunday. This is a good fly and flop hotel as long as you can put up with the food and drink. There is a car hire company in the hotel Reception area, although the young lady here was lovely and very helpful, you will find it is cheaper to book with the same company on line, we save €75 one a three day rental, we picked the car up from the office 5 minutes walk away and then left the keys with the hotel reception when we had finished with it. The hotel deserves 5 star review but due to the disappointing food and drink we had to only give it three.
One Man Army
Very decent hotel and facilities. What makes this stand out is the staff, they are all very friendly, welcoming and you can tell they enjoy their jobs. We had a medical emergency which is everyone's worst nightmare when over seas and they supported throughout. Very much appreciated and will be remembered.
The food is lovely with a modest selection and we ate well at every meal but the ONLY issue we had was that the drinks were very watered down, so much so that it no longer resembled the drink it was supposed to be, this is for soft and alcoholic drinks which is a pity as that took the cherry off the cake.
I really feel bad to write this review as I do think this is a great hotel with truly fantastic staff but management's decision to dilute the drinks undermines all of the hard work the staff on the floor do and takes away the perks of having an all inclusive holiday.
It's a real shame.
Gaynor Davies
We stayed at the Gaia Palace for 1 week in August 2024 and can honestly say NEVER AGAIN!
This is not a 5 star resort more like a 3 star.
Looks amazing on the outside but a different story when you are allocated your room.
Shower hanging off the wall, had to hold it over you when showering. Sharp plastic on shower head that sliced you in the throat and body when trying to wash.
Broken lampshades with stains.
Room needed fumigation due to infestation of mosquitos, very badly bitten and spent around 100 euros getting treated. Was handed a can of insect spray.
Single bed consisted of a camp bed with 2 dirty, drab looking thin mattresses.
Half a dead cockroach on the apparently clean towels in bathroom.
My daughter was approached by the manager of the hotel after being talked about with another member of staff on what she was wearing, absolutely disgusting, bullying behaviour of an adult, was very sheepish when realised I was watching her being disrespectful.
This woman wondered around the hotel like she was some kind of celebrity.
Hotel is in the middle of nowhere.
Food was flavourless, if you enjoy eating salad everyday for lunch and dinner then perfect for you.
Pool area was nice & clean and reception and pool staff very pleasant.
Entertainment consisted of 1 night quiz night and 1 night Greek night, although we did really enjoy Greek night.
Local beach is lovely and beds are free if you are staying in the Gaia resorts.
Very disappointing.
My Booking
