Rhia McBain
Honestly, staff here are amazing, really lovely place to just chill. Even if you're all inclusive I recommend heading into Zia for dinner one night. Definitely have at least one cocktail a la cart at the resort- they are both tasty and beautiful. The general atmosphere is just happy and relaxed. Any issues we reported got fixed same day. Getting cabs from the hotel was so easy the staff were so helpful, cabs arrived quickly and rates were always what the hotel had said. The all inclusive cocktails were pretty good, I lent towards the blue lagoon and pink lady. Kos was walking distance even with a heavy backpack.
Aleksandra
This was definitely not a five-star experience.
While the hotel is large and conveniently located just a three-minute walk from the beach, with plenty of restaurants, friendly staff, and a spacious swimming pool, I would rate it at most three or maybe four stars.
Firstly, despite having an all-inclusive package, guests are still required to pay for sunbeds on the beach, which I believe should be included. It's not a significant amount, but it feels off.
The food was acceptable for those who don't prioritize quality. There were some great cheeses, fresh fruits, and excellent desserts, but the rest was quite disappointing. The juices were from concentrate, the wine was poor, and the ham was nearly inedible. As for the "bacon," it resembled minced ham, and I’d rather not know what’s in the other cured meats, as they likely aren’t appetizing.
The rooms felt more like a three-star hotel, and the bathrooms are in dire need of renovation. The shower was uncomfortable, and we encountered a lot of small ants on the floor. To top it off, we discovered a cockroach in our room on our last night!
We also had issues with our room cards, which frequently failed, forcing us to visit reception two or three times a day just to get into our room—extremely frustrating.
On a positive note, the Greek massage at the spa was exceptional, accompanied by relaxing music—one of the best I’ve ever had.
Lastly, there were free-roaming chickens around the property. While it added a rural charm, their noise made it difficult for someone with light sleep to rest peacefully.
Tansley Naylor
3rd visit to this hotel. The location is fantastic, the staff are incredible, they go above and beyond. The rooms are lovely, the air con could do with being updated.
The food is a bit samey samey but there is always something for everyone. The Chinese and Italian restaurants are a must. Big shout out to aimme at the pool bar, always remembers your name and drink order.
Can't wait to visit again.
Yaniv Bradichansky
We arrived at the hotel, we were received very nicely and they explained to us everything we needed.
On the first day we were a little disappointed, we got a room in which the television didn't work very well, and the air conditioner had some problems, when we complained we felt that the woman at the reception was making faces at us, so it was so unpleasant, but they did fix the air conditioner in the end.
A huge, green and beautiful hotel, you can walk around it for hours and enjoy its beauty, and the variety of pools in every corner, which give the hotel a very special atmosphere.
The hotel has several restaurants, three of which you have to register in advance, one restaurant is Greek, when we arrived we didn't really understand how it was different from the normal dining room and we were quite surprised. A day later we made an appointment for an Italian restaurant, and you can say that what we got we simply left on the plate and left hungry. The quality of the food was not good, and we realized that it is better to eat in a dining room where it is much better.
The overall hotel experience is good. There are bars, lots of pools. The hotel is clean and suitable for families. Regarding the food, I would recommend going out more to coordinate the tastes in the city because we were quite disappointed with the food, in addition to the first day we received a somewhat unpleasant attitude at the reception when we talked about the air conditioner, and about problematic things in the room. It can be summed up as a very good hotel, a place for fun and a good vacation.
And I must say that the drivers in the hotel shuttle service are nice with a smile and are always happy to provide service in the best possible way.
Yes, I would improve the food in the various restaurants, especially in Italian and Greek because there is nothing special there
Thomas Droste
Very kind staff, nice ambience, big pool and an extra pool for children with slides and other possibilities.
The meals was just medium quality. Beer and wine, included in all-inclusive, tastes like nothing. In some restaurants (this one's must be reserved) you even have to pay for this drinks.
30% of all sunbeds at the main pool was reserved by towels at 7AM. Even more at 8. The management ignores that completely.
So in summary we was not satisfied.
My Booking
