Fergus Style Pollensa Park and Spa

Michael Palmer

Reception staff are a mixed bag, some friendly and helpful and others less so. A room safe is listed in the included room items, but unexpected charging of €27 for hire of it for a week is unreasonable; especially just having handed over the ever-unpopular tourist tax! I was on the 2nd floor. The corridor carpet was very badly worn and stained along entire length. My room door stuck to the floor on opening /closing. It needed 2 hefty shoves to enter and, on a morning, probably woke everyone still in bed. In the bathroom, the shaving mirror was hanging off the wall. I needed to fix this with my bike tools! The cleaning staff that serviced the room daily, will have known about the sticking door and shaving mirror, so either they didn't report it, or they reported it and management chose to ignore it. Many hotels have a small balcony clothes drying rack. There seemed to be a housing for one, but no rack. This would have been helpful. The room was clean and otherwise well equipped. However, for a so-called Superior room, it was on the small side, with quite limited clothes storage. Bearing in mind I had sole-occupancy, 2 people would have struggled. Restaurant: Staff worked hard, but an occasional greeting and smile would have been welcome. Breakfast. In respect of the cooked option, some days there were no mushrooms or beans and sometimes absence of boiled, scrambled or fried eggs. Porridge cold. Evening. Sometimes very limited vegetables available to go with meat or fish dishes. Very cheap quality dessert options and nothing memorable. Restaurant excessively noisy, making conversation extremely difficult. No quiet areas on retreating to lounge and music far too loud to allow conversation here either. Many group members retired to their rooms early to escape the racket! In summary, I think the management pack their guests in, and in many ways, take them for granted, with little regard for their comfort. Our large group are uniformly agreed, we would definitely not go back!

Suzanne Calder

Great hotel for families friends, couples and bikers. We go all inclusive so no worries about paying for anything. Food is good loads of choices. Staff very helpful and friendly. You can rent an iron for use then get your money back after using it. The rooms are cleaned every day and have kettle & tea coffee cups in them plus a fridge. The hotel has lifts too. Outside a pool bar where you can get snacks and lunchtime food. Round the back is a new play park for kids and tennis for adults. There is a Spa too inside the hotel. Its situated about 5min walk to beach shops over the road and pubs and restaurants around the corner.

S W

We stayed here for our recent holiday and it’s a decent enough hotel in a nice location. We went all inclusive which was good although I would say the food isn’t great and there’s not a massive selection. Wasn’t a problem for us as we had intended eating out and got our moneys worth from the drinks. Unfortunately I booked a room without a balcony and only realised when it was too late to change it. That aside the room was alright and it was cleaned every day. One downside is it was just down the hall from reception and could be very loud. All the staff around the hotel were very friendly and service was good. There was lots of entertainment on both during the day and evening if you’re into all that. Lots of cyclists stay here and there’s actually a bike rental attached to the hotel. The hotel itself is very cyclist friendly. It also means round the pool tends to be quieter during the day so easy to get a sun lounger if you’re not a cyclist (or on a recovery day).

Cathy Ellerbeck

We stayed here July 2023 2 adults and a toddler. For all inclusive the food was amazing, especially as I’m a fussy vegetarian! The pools are great, a huge water slide area for kids, plus a really good outdoor play area. And they have a foam party once a week!! Next time we would upgrade rooms as it was just a bed, no seating area indoors. The only negative is that the balcony lights go off at 11pm and we liked sitting outside playing cards. An amazing hotel, we will definitely come back!

Ann Kennedy

We have been coming to P Park for many years. We had a couple of problems with our superior room, we did not like the new layout, totally impractical. Open rails to hang your clothes, no drawers, a bench where the wardrobe used to be, but Jose the manager was brilliant. We were able to move rooms (luckily it was mid September) without any fuss, he was very professional and understanding to our needs. After we moved rooms we were very happy at the hotel. Lovely sea and pool views from our balcony. Thank you Jose!