Esin Hezer
Very nice hotel if you love sea 🌊 You can see the sea from your room. Breakfast is really good, especially eggs. There is also a dinner menu, which I tried the beef tacos and they were good. I chose here as I needed to relax completely and only adults concept helps that, as it is not that loud. Recommended if you want to chill in private.
Maria Bernhardsson
Nice hotel.
Cleaning could be better.
Very nice breakfast with lots of fresh options.
Do not recommend lunch in the bar by the pool.
The extra bed in the junior suite was horrible.
Pool wifi!!!
Luggage room provided as well as access to shower when late departure, but extremely hot and humid.... You do not feel very refreshed after that shower.
The location of the hotel by the seaside is very good.
Unwanted guest behavior to book the sun beds by the pool and ocean early in the morning. If not placing your towel before breakfast all the sun beds are occupied...
So, both pros and cons, but we would be glad to return to this place.
And Illetes is a beautiful place, close to Palma.
Didde KP
A great hotel! Nice breakfast with a lot to choose from; fruits, bread, meat and able to order freshly cooked dishes directly from a chef. The hotel restaurant also served great dishes with a good varity and fresh drinks.
The hotel location is good. Directly connected to the ocean. You are able to walk down to take a bath in the ocean from the pool area. A bit far to shopping areas and not a lot of good restaurants nearby.
The personal was amazing. Very helpful both in the bar and reception. A big thank you to Mr Octa working in the reception; assisting us with a lot of special topics during the week.
Vaibhavi Nesarikar
DO NOT STAY HERE! I recently stayed at this hotel and, unfortunately, my experience was far from what I expected for a 4-star establishment. I feel compelled to share the significant issues we encountered during our stay, especially considering that management has yet to respond to the detailed email I sent outlining my concerns.
Upon arriving at the hotel parking garage at 2:00 AM, we found the garage door locked, and the clicker provided to us did not work. When we contacted the hotel, Sam, who was on duty, was completely unaware of the garage's location and could not assist us. His only suggestion was to wait until morning or try calling the parking garage number ourselves. This left us with no immediate help or solution.
Out of desperation, we reached out to the staff at Bonanza Playa, who kindly attempted to assist us in accessing the garage. After managing to get inside, we found ourselves locked in. Once again, Sam was unhelpful, repeating that he could not assist us. Thankfully, Bonanza Playa’s staff stepped in to help us get out of the garage.
The following morning, we informed the hotel staff of the situation. They provided us with another clicker, which also failed to work. The entire matter was handled in a way that fell drastically short of what one would expect from a hotel of this caliber.
In addition to the parking issues, we faced several other disappointing aspects during our stay:
No assistance was offered with our luggage upon arrival.
Our room was stocked with minimal amenities, including only water and insufficient towels.
The overall quality of service was far below what we had anticipated. There are better hotels in the area to stay at rather than this establishment.
Sharon Hennessy
We stay regularly at the family's other 5* hotel in Tenerife which is fabulous but thought we would try this for a change.
So glad we did and cannot wait to return.
The panoramic views of the Med here are fabulous, nestled in the beautiful cove area of Ilestas
Breakfast is second to none and same high standards as their other hotel. Recommend Eggs Benedict with glass of Cava which is complimentary. Lunch by the pool in the shade was very good. Staff delightful. Thank you for a fabulous visit to Hotel Marina.
Easy bus trip to stylish Palma City right outside hotel and costs just 2 euros! Lovely places to eat nearby with bars to enjoy the sunsets.
My Booking
