Zyanlight Therapy Chantelle
Everything you would expect from a 5star hotel. The staff were very attentive and polite, the rooms were clean and modern with stunning views all around. This complex is very big however getting around to the different restaurants and bars was easy on the buggy’s. The spa facilities were 10/10 with a wide choice of treatments.There is an indoor swimming pool and gym right near the beach. The only downside for us was that it was just over an hour away from the airport costing around 100euro.
Jo Southwell
On arrival we discovered we had been put in a room for 2 not 3. The hotel were not able to offer any solutions or compensation. In the end they brought in a pullout bed. We sre paying adult rates for our teenager and as such expect to receive the equivalent in service. The room was only catered for 2.. 2 towels etc.. The water from the shower pulls over into the main bathroom and toilet area. Not what we expected from the luxury room we had booked and paid for.
We made the mistake of booking half board. The food in the restaurant is not good at all. We opted to eat out every night in Elounda. So many choice, much better value and quality.
The best part of the hotel is the location. The sea view is stunning and with guaranteed heat, very relaxing.
Philip Ratcliff
The hotel is very good and the service excellent. It's located in a lovely bay and the sea swimming is excellent. The food is good and there is a good choice alongside varied menus. We moved rooms - the sea view room we were supposed to have was obscured by palm trees - and the staff were excellent in finding an alternative - which was lovely. The downside is that despite being five star the dreaded 'hog a sunbed' happens - with people grabbing sunbeds as early as 6am - including from some in the swim up rooms who had sunbeds by their rooms. Very disappointing. A hotel of this quality you'd expect allocated sunbeds. Otherwise, worth staying.
Max Sun
One of the best hotels we’ve ever stayed at. Beautiful green surroundings, a nice sandy beach for kids, clear sea, very varied food for breakfast and dinner, and friendly, welcoming staff. Thank you very much for the wonderful stay, and thanks for upgrading our room. We will definitely come back. It’s a great pleasure to fall asleep to the sound of the sea waves
OMG
I was a bit concerned following some of the reviews. But we were surprised for good in many ways.
Yes the hotel guests are mostly older couples, and it is not all new. But it didn't bother us at all. The room was perfect, clean. most of the staff is welcoming and helpful. The beach and the surroundings are amazing.
The thing to improve would be the dinner, it was tasty and fresh, but too simple and repetative.
Still the overall experience was very pleasant. Thank you for the calming vacation!!!
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