Matt Griffiths
What a fantastic slice of paradise!
From the moment we checked (Miriam was fantastic) to our final meal the entire hotel staff have been fantastic and friendly.
Everywhere is spotlessly clean, and the housekeeping team do an excellent job.
So many activities to do!!!
The hot & cold food is varied with themed nights each week.
So close to the beach and listening to the waves to get you off to sleep is magical!!
Thank you x
darja darja
The room was clean and comfortable.
The location is nice and the beach is also beautiful.
We had breakfast included, which was good but it felt like it was more quantity over quality. The waitressing was very friendly but not from all (some were a bit annoyed).
We didn’t appreciate the message, on a paper that was left in our room, that suggested giving a five star review to receive a little present from the hotel. That’s a questionable thing to do.
Marion Randelshofer
Very nice and quiet hotel, perfect location directly at the beach. Live music every night but nothing that's irritating. Lovely food (maybe a bit bland at times but lots of choices). Good opportunity to take public transport to other cities. Several supermarkets close by. Would definitely come again.
Matt Brown
Stayed here for 1 week in February 2025.
Positives:
- Location, location, location. Direct on the promenade and the beach
- Great animation offerings and personnel. Jose and Irina did an amazing job. Unexpectedly good shows in the evening given the size of the resort.
- Pool area is large and we could always find free loungers - the towel policy helps (and keeps people from "reserving").
- Drinks prices fair
- Restaurant staff very friendly. Vicy did a great job for us!
- Cleaning staff friendly and thorough.
- WiFi worked well for us.
Areas for improvement:
- we were initially assigned the wrong room type, but this was corrected. As we booked direct with the property, it would have been nice to get a preferential higher floor though.
- evening buffet seating area gets crowded - if it wouldn't have been possible to eat outside, it would have been difficult to get seating.
- evening buffet food choices were average - there were themed nights and a good variety, but no show cooking and standard quality. Drink prices were good though (we had half board)
- the ocean front rooms are somewhat small, but well appointed. Bathroom was nice if small.
Evan Pelz
Overall had a nice stay, but a lot of cons and the hotel unfortunately doesn’t seem able to help with the problems.
To start with the pros: a nice location right on the beach, with a gorgeous boardwalk for walking and running. The ocean was really lovely to swim. The beds were comfortable. There were plenty of sunbeds near the pool. The staff were friendly.
For the cons: first we didn’t get any sleep, as there was a lot of noise. Our room was on the highway with buses, and one side was a sports club and the other side a lot of bars. Loud music and talking and traffic all day and night. We asked for another room but was told it is impossible. Apparently if you pay more money, they will put you somewhere quieter. Given how much we paid already I was surprised by this.
There were also a lot of little things- the “heated” part of the pool is cold (no one was swimming), the gym has no real equipment, the food was not very good (the pizza is literally supermarket quality but the same price as the amazing Neapolitan Italian restaurant next door), bar drinks not too good and overpriced, etc.
The hotel also tries to be very frugal- if you want to change your pool towel , have a bathrobe, use a safe in the room, literally everything costs extra. All you get is your room with the very basics.
We didn’t get all inclusive but based on the few times we ate at the hotel and the price, as compared to the very good restaurants right next door for fair prices, I’d say not worth it.
So, if you get a better price and can have a quieter room and know you won’t have any frills, it is worth it. Eat next door at the great restaurants - especially Italian, Thai, Indian, etc. Otherwise look elsewhere, in my opinion.