Agnieszka Kaczmarek
hotel definitely below European standards cleanliness in rooms and generally in the recreation area below standards. The hotel needs renovation. Food is average, very monotonous and the choice is quite modest. If someone has purchased all inclusive, they must be prepared for quite high additional costs after 23 everything is payable and the choice of cocktails is quite modest. The number of available sunbeds by the pools is very limited and evenings with animators end around 23 despite the fact that it is a hotel for "adults". The biggest advantage is the location, the views are breathtaking and this would be the only plus of this hotel.
KujoTheUnderDog
I certainly wouldn't call this a 4-star hotel. The staff are fabulous, and the food is good, for all-inclusive, but the rooms are dated, the bed was horrifically uncomfortable, the bathrooms are a bit grotty, and the booze is low quality. "All-inclusive" cocktails are still charged at half price, are not well made, and do not use decent ingredients. Better cocktails can be found pretty much anywhere else nearby. The sunset is beautiful, though, and the evening entertainment is quite good.
Anne Goddard
Hotel is adequate at best, some of policy decisions made by hotel are ridiculous, I.e closing the roof pool bar but only leaving the bottom pool bar open, so you needed to go up and down about 50 steps to get anything to drink despite no where near enough sun beds for everyone, then they took away most of the sunbed mattress on the roof top bar. Staff were generally helpful as I need a gluten free diet but despite having contacted them before awareness of cross contamination was very limited, dessert was jelly everyday which was in with all the other desserts so other food dropped onto them regularly. Food quality could be vastly improved by being hot. No water in rooms and you are not allowed to fill your own water bottle from the dining room either. Told by reception you need to buy your own water even when on all inclusive. Evening entertainment was a fiasco as 45 chairs in the main bar for what appeared to be a full hotel..... I would give a higher rating for most of the staff accept surly barmen at the pools who didn't appear to want to there. Do not underestimate the steps !
Mumuree
I had a fantastic stay at this hotel! The two pools were perfect for relaxing, and the food was delicious with a great variety of options. The customer service was exceptional—staff were friendly and attentive, making sure everything was perfect throughout my stay. Highly recommend!
Tania Marin
We stayed for 7days. The food was really bad. We’ve had half board and the food was really greasy and almost the same every day. Also the glasses that we were drinking were really dirty.
We’ve stayed on the first floor, we didn’t have a balcony and it was really hard to dry our beachwear because no direct sunlight was entering that room. Beds and pillows really uncomfortable and the room was looking really outdated. Also, you can hear everything from the other rooms.
Definitely the hotel needs an upgrade because it doesn’t look like a 4star hotel, every piece of furniture is really oldand looks bad.
The pool and the location was nice.
My Booking
