Jason Davies
Review of BQ Delfín Azul, Alcudia, Majorca
We recently stayed at the BQ Delfín Azul in Alcudia and overall had a pleasant experience. The hotel has a refreshed and modern decor, and the rooms are a decent size — clean and functional, with everything you need for a comfortable stay. The staff were friendly and helpful throughout, which added to the welcoming atmosphere.
The pool area is a good size and well-maintained, making it a great spot for both relaxation and play. The hotel is especially suited to families, with plenty for kids to enjoy and a safe, family-friendly vibe.
One downside was the noise in the early hours, mainly from people in the surrounding area rather than the hotel itself — something to be aware of if you’re a light sleeper. Another point to note is the lack of air conditioning, which isn’t switched on until the summer season, making the rooms a bit warm at night during spring stays.
Despite those minor issues — which are largely outside the hotel’s control — it was a lovely base for a holiday. The beach is just a short walk away, and there’s a wide variety of places to eat nearby offering good quality food at reasonable prices. Having a Lidl supermarket at the top of the road is also a big convenience, especially for families.
All in all, a solid choice for a family-friendly break in Alcudia.
Unyime Akn
The hotel itself is fine, but the setup leaves a lot to be desired. All the rooms only have single beds, even for two people. If you're sharing a room, you'll get two single beds pushed together, each with its own single blanket or duvet—not an ideal arrangement. The rooms are also quite small, and housekeeping doesn’t seem to replace the bedding unless you specifically ask them. Instead, they just make the beds. Cleanliness is clearly not a priority, as empty bottles or used glasses are left for you to dispose of yourself.
Additionally, we had to pay a minimum of 40 euros just to use the safe in the room and another 30 euros for the iron. I've never had to pay for a safe or iron anywhere else in the world. It felt like every little thing came with an extra charge, making it clear that the hotel is designed to extract as much money as possible from its guests. For example, after a midnight fire alarm—where staff were nowhere to be found and guests waited outside for over 30 minutes before going back inside on their own—we asked if we could check out just one hour later, given that checkout is at 11 a.m. and check-in isn't until 3 p.m. But guess what? They wanted to charge 30 euros for that extra hour. It's absolutely ridiculous.
Apart from that, the location is good.
The late night shows every night are entertaining, and the bar and restaurant staff are amazing.
Ivan Fekete
We were in hotel in October and we were very satisfied. The breakfast was really reach. I have never seen sparkling wine in breakfast before :) I can recommend this hotel. The best value for money!
Mr B
A fantastic hotel, staff are very friendly and helpful. The location is close enough to stroll to the beach and local shops. There is a supermarket close by for extra food and drink. Defo would recommend this hotel and we will be going back.
Mihaela Ceban
Our stay at the hotel was quite disappointing. Upon arrival, we experienced a significant delay in checking in due to a large number of families with children and only one staff member on duty. The standard double rooms were unfortunately very small. If you have two pieces of luggage and a pushchair, navigating the room is quite challenging. Additionally, the "double bed" was actually two single beds pushed together, which would separate during the night, causing discomfort.
We arrived after midnight and found that there was no water in the room. We had to wait until morning to purchase some. Furthermore, the room lacked basic amenities such as tea and coffee, which is quite unusual for a hotel. When we inquired at reception, we were told that these items are not provided. Borrowing items like an iron, fan, or microwave requires a deposit plus an additional fee of 10-15 € for three days, which seems unreasonable.
We also faced issues with the availability of basic items. When we requested paper cups, we were told we could only get them if we purchased something from the bar. Another night, when we asked for extra ice, the bar staff weren’t very happy to provide us by telling us the manager is watching them and they are not allowed to provide ice unless it’s in a drink bought from the bar. Some of the reception and bar/restaurant staff were quite rude. Their poor English skills and lack of courtesy were noticeable, with some not even saying "sorry" or "thank you." It seemed that a few staff members did not enjoy their jobs.
One night, we found a huge cockroach in our room, which was terrifying. The hotel should take measures to prevent such occurrences, especially considering the high price we paid for our stay.
On the positive side, Yasmin and the two boys from the mini club and hotel activities were very kind, polite, and knew how to make guests have fun. The breakfast offered a good variety of food, although the chef struggled to manage cooking eggs and toasts alone during peak times. The variety of food overall was excellent and somewhat salvaged our experience. Additionally, the hotel not being full meant that there were always spare umbrellas by the pool, allowing us to relax and enjoy.
Overall, the hotel did not live up to the price we paid, but the variety of food and the not-too-crowded pool area were redeeming features.
My Booking
