Karolina K
Wonderful experience overall.
The Food is immaculate and all prepared to the highest standards. No restaurant in Alcudia can compete with delicious, themed foods in Bordoy Hotel.
The rooms and facilities are five stars. Absolutely gorgeous.
And last,but not least- fantastic staff in the entire hotel,but special regards go to the restaurant/pool bar staff. Beautiful people. Will come back!
Joana Santos
Good experience overall.
The room was clean but basic.
The food was not that interesting. You can taste that many things are store-bought.
The pool and chairs were clean.
Very good location of the hotel. The staff were friendly and helpful.
A big shoutout to the masseuses. They did a very good job.
Matthew Powell
It's definitely not a 4-star hotel! Just returned from 7 days here. Rooms basic and cleaning during our stay was quite poor, the floors were never swept once. Beware, the walls are paper thin, and you can hear everything that goes on in the rooms next door!! Entertainment is not very good unless you like karaoke. The Beatles and Stevie Wonder tributes were to the point of being embarrassing. Food is limited in choice and sometimes inedible (lamb chops were disgusting), meaning we had to pay to eat out. I was disappointed that there is only 1 bar, which is the pool bar, so nowhere to sit and have a drink inside, never seen this in a hotel before. My main complaint was that the all-inclusive was a joke! we paid to go AI, but there were loads of other guests that weren't AI helping themselves to drinks and food all day, and the staff never challenged them. So what's the point paying to be AI if this is the case? On the positives, the hotel is in a good location, staff very friendly (reception staff not though) and reception, restaurant etc spotlessly clean.
Kieran B
Fantastic stay at this hotel, food was excellent with lots of options for all, attentive staff, pool area was lovely with plenty beds, room modern and recently refurbished. Service at pool bar was great too. All staff extremely friendly and helpful
Abby Kirwan
If you enjoy a quieter hotel, this is the one for you. There's lots of shops within walking distance and once I found a short cut to the beach I was there within say 7-10 minutes. The customer service here is exceptional. The room service is fantastic. The waitresses and waitors are so polite, friendly and welcoming. I've been made to feel that nothing is too much to ask for, which has been so nice! The food is absolutely delicious and there's such a variety! The pool is well kept and it's easy to get a sun bed as there's plenty to go around. We haven't once had to go and put our towel on one to 'claim' a sun bed in the morning. There's spa facilities here, which my mum has used to have a massage. There's a small gym and drinks available in the lobby. There's also a vending machine in the lobby, two computers, jewellery available to purchase and bikes to hire. It's such a lovely place to be, especially to relax. I do feel however that if you're looking for something a bit more lively then this may not be the place for you. The entertainment has been okay so far, with a South African couple singing (they were incredible!!), but then it's been a bit dismal since then. Other than the lack of entertainment, it's a wonderful place to stay. I think adding gym classes like yoga would be a great idea during the day. There's also shooting available to do on site. All in all, it's been very relaxing and welcoming so far 😊
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