BlueBay Lanzarote

Joshua Barker

Great hotel especially for families. Rooms have all essentials and very clean . All staff friendly and attentive. Food and restaurants serving good variety and tasty foods. Always could find something nice for every meal. Tables cleared very quickly with efficient staff. Pool was amazing for the kids although a bit too cold for me but it was early February and weather beautiful every day . Pool had a slide and all inflatables were allowed so kids loved it. Entertainment started a bit late for us, I think starting at 7.30pm would be better. Kids loved the outside bar with easy access to food, drinks and ice creams, even slushies if you asked, 10/10 definitely recommend this hotel

Anna S

The hotel is conveniently close to the beach and Teguise city center. The food was okay; as vegetarians, we always found something to eat, but our friends who eat meat were disappointed with the limited options. The pool was extremely cold, and winter nights were uncomfortable for sleeping—having a duvet would have been much better. We stayed in the AB block, which was very noisy in the mornings due to its proximity to the restaurant. While the room was spacious, there were ants everywhere. One of the biggest downsides was cleanliness. The restaurant seating was old and stained, making it feel unhygienic. Shockingly, we witnessed a cleaning staff member using water from the toilet basin to mop the floors in the room. When we questioned her about the bucket, she explained it was just for squeezing the mop. This is completely unacceptable and raises serious sanitary concerns. Also having "do not disturb" sign would be great. Overall, while the location is good, the hotel needs major improvements in cleanliness, comfort, and food variety.

Rachel Pritchard

Definitely not a 3 star hotel. More like a 2 star. Room stank of drains and sewers, room no. E116. Beds where awful, I've camped on better, metal bedframe with mattresses dipped in the middle. Room size was good and it was very quiet. Food was good, we can't fault the food at all. Its just tired and old and we booked into another hotel for one night just to get a comfy bed!!

Nicola Mander

Excellent service from friendly staff throughout. Rooms basic and clean but everything we needed. The sofa bed could do with replacing (not the most sturdy or comfortable) but everything else was good. Lovely pool area, freezing cold water when we visited in Feb! We struggled to get sunbeds one day, but just sat by pool bar. The small kid's park, the multisports area and the entertainment team were all great. Location is fantastic, 5-10 min stroll to the beach and another children's park. Next to a bus stop and plenty of little stores and restaurants. Always a good selection of food in the restaurant, could do with better labelling for allergens etc. We will definitely book here again.

Dawn Davidson

AWFUL PLACE!! DON'T WASTE YOUR MONEY STAYING HERE!! Rooms are filthy, "cleaned" daily (in and out in two minutes flat) didn't have our bedding changed once in two weeks and had to ask for clean towels all the time even though they were supposed to be changed every three days!! Bathroom was full of mould, kitchen had tiny orange spiders crawling all over the work surfaces!! The bed settee in the lounge was broken and filthy, i wouldn't let my dog sleep on it, much less my kids!!! Cockroaches are rife, one of the maids jammed a towel at the bottom of our apt door (C109) to stop them coming in!! Staff are miserable in the restaurant, not one of them knows how to smile or even acknowledge you. The upholstered chairs in the dining hall are disgusting and filthy, the food is EXTREMELY basic and cold, witnessed cross contamination while they cooked raw chicken in front of waiting guests (if they have bad practise when cooking in front of clients, what are they doing behind the scenes??!!!) The only saving grace this place has is that the beds are comfy!! Couldn't wait to leave 🥲 WILL NOT BE BOOKING EVER AGAIN