James Castell
Had a fantastic holiday at Blue Bay Resort! Everywhere is extremely clean and well looked after. The staff are all friendly and very helpful! The food was the best I have had at an All Inclusive hotel - loads of choice at every meal and really good quality! We very rarely return to the same hotel for another holiday as usually prefer to try somewhere new but I think we will make an exception with this one. Would love to come back here as there is everything you need for a brilliant holiday! Nearest beach is only about 10 minutes walk - down quite a steep hill but as it’s not far it’s not an issue! Couple of shops and cafe bars at the beach that are really nice! Definitely recommend the Blue Bay for a lovely relaxing break 👍🏼
Francesca Meli
If we could give more than 5 stars we would. This is absolutely the best place where we have been so far. Starting from the stunning location superb view of the Aegean sea and beautiful beaches nearby. Rooms cleaned every day, we have been served amazing food with lots of choices and entertainment was on every night after dinner. But the staff deserves a standing ovation...from the reception, shop, restaurant & kitchen, bars to the cleaners every single person went over and beyond to make our stay perfect. We have never seen a grumpy face (and working ourselves in the hospitality we know how kills this job)and we went at the end of the season which meant they all were very tired, but they all had a contagious smile on their faces. I fell in love with Greece but overall I love its people, they are the most kindest and caring persons I have ever met. I wish I could remember every single name to say thank you personally but I have a bad memory sorry. Thank you thank you. Hope you all have a well deserved break. We will surely see you again soon❤️
Jill Colton
Just left this hotel had fabulous week here. Staff very friendly and helpful. Tony in the main bar is so welcoming and chatty and Antonio in the annex bar is charming. Great food choice and desserts too good. Spa was good. And views amazing. Plenty of space at this hotel to find a quiet spot entertainment was brilliant. Nice walk down to the beautiful beach but catch the mini bus back as it's up hill. In all a wonderful hotel with great staff. Oh and have to mention vasilis restaurant down at the bay very warm welcome and amazing food.
J 007
We had a room in the annex - nice Seaview and the room was dated but clean. Reception area looked after well and nicely decorated, and the grounds round here are well kept. Unfortunately this is where the positives finish. The pool is dirty with mould on the edges, and the slides are so worn the paint is coming away. Pool towels are not included - these should be included at 4 star level. There are 2 lots of music playing at the same time at the pool, and the staff are disinterested. There is minimal snacks, some of the pizza slices were sat around for 5 hours. The floor area is dirty and unkept, and any snacks or drinks had to be shared with the resident cats. No problem normally but these cats are quite feral and jump up at you whenever you have food, including in the main restaurant. The staff don't seem to care and paid no attention to one lady who lost her dinner to a cat who jumped up and knocked it off. This resort I feel is 2 stars, 3 at best. I personally don't recommend this resort or the area which in October appeared run down, mostly closed and without many people or atmosphere.
Michael Wood
Rooms are dated.
Food is unbelievable.
Entertainment is good.
Pool area is brilliant.
Nothing around for young couples
You can not come here with a wheel chair. The amount of steps you have to climb back upto our room from the pool is madness. The walk to the sea is alright but walking back is unbearable in the heat. There is a little van that takes you and picks you up but at set times.The views looking out to sea are amazing.All staff very friendly and are happy to help wherever.
Definitely for those who want to stay in the resort. Taxi to heraklion center is 45 euro there and 45 back
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