Emma
We returned to this hotel August 24 after a lovely holiday here last year. The location is outstanding - right on the beach with lots of restaurants/shops in the area and an easy bus ride to the old town (or 30 min walk). Lovely walk along the beach into the main town for even more great restaurants/shops/markets/marina. This year we went half board and were able to swap dinner for lunch when we wanted to eat out locally at night. The restaurant was fantastic - food amazing and the staff were incredible - so friendly and helpful. There is entertainment every days and night and several different pools to choose from. The rooms are tired but perfectly functional for what we needed. Caters really well for little ones - best I have seen. We cannot fault this hotel! Thank you Ciudad blanca for another amazing holiday.
Oisin McGuigan
There are many great aspects of this hotel that stand out and some areas that need urgent attention. We were extremely impressed at the entertainment and staff overall. They are the hotels biggest asset. Food, bar and service is quite good and excellent value. The location is amazing and the grounds are superbly maintained. The rooms however are in desperate need of love. The beds are awful. We needed massages just to recover. The room in general is run down and feels like it hasn't been updated since the 90's. In general we were very happy with the stay but would not really visit again sheerly because of how badly we slept. Animation team are superb though. Impressive you and passionate people providing high energy activities. I don't know how they do it!
Mike Bostan
The hotel and services are exceptional.
We were 2 families with kids, staying for about 10 days.
We are traveling for holidays to sea resorts every summer in Europe and the hotel stands out in terms of service.
With kids, you need lots of small and smooth services for a true holiday. The hotel had everything and made everything easy. It was such a pleasure. Large range of activities for kids and parents too.
Huge thanks to manager Carolina for making us to feel welcomed and make a beautiful holiday. An exceptional manager, who knows her trade.
Evgen Benedjuk
The main advantage of this hotel, which outweighs all others, is the staff. From the reception desk to the friendliness of the bartender, cleaner, and waiter - everyone strives to make your stay comfortable.
Yes, perhaps the rooms are not as fresh as some might like - nonetheless, they are spacious, clean, and comfortable. The cuisine was a bit more varied when we arrived compared to when we left, as the hotel reached full capacity quickly at the beginning of July.
The beach access is magnificent. The pools and the entertainment by the animators are also great.
We enjoyed our stay very much, and thank you for extending our room for a late check-out, no matter how difficult it was.
P.S. The only thing we would like to suggest is the introduction of rules for tourists, particularly from Germany, who reserve all the sunbeds with their towels from the night before. These towels then "sunbathe" there all day, preventing others from using the sunbeds. This is very frustrating, but it's not the hotel's fault.
Aftercare Quality Cars
Outstanding experience from Carolina and her team 👏🏻 staff going extra mile, no requests here that can't be accommodated. It is quiet of a rare to see such a big effort in a 4 star hotel in Spain. Hotel is very tidy, food up to standards. Carefully selected Entertainment with friendly and professional people trying their best to keep everyone happy. 100% recommend.
My Booking
