Young J
This is branded as a 5 star hotel with astronomical prices but it is at most a 3 star + experience with a good Thai Massage Spa option that cost extra and the spa can only be accessed with an hour or massage booking with a little indoor poor and a small Turkish steam bath. Very underwhelming.
The service is absolutely horrendous and the staff lack any knowledge of food or drinks. The in-house Bar is a conference room with a football game projector and loosely spread around tables. 0 decorations or atmosphere. The staff there has 0 knowledge or interest in what they are offering you to drink so if you pick a cocktail it's a gamble.
The food: the Asian restaurant is a mix of Indian , Thai and Vietnamese. Taste is ok but nothing out of the ordinary and lacks depth and flavour. But it is what you expect from a Hotel Restaurant. Your better of taking a 5 min Taxi to Benidorm and enjoy the culinary experiences there.
Rooms where clean and with beautiful views to the botanical scenery.
What stands out here as a highlight is the botanical park that makes you forget your in Spain and transports you to south east Asia with it's vast variety of exotic plants , ponds and pools that are also heated all year around.
But unfortunately it is a tourist trap and the 5 stars of the hotel should be taking with a grain of salt.
Sabine M.
We stayed at Asia Gardens for a week with our three kids, and as vegans, we often face challenges when traveling. However, our experience here was exceptional. Before we even arrived, the team from Public Relations ensured everything was perfectly organized, from managing my son’s fructose intolerance to coordinating our restaurant reservation and specially organizing the availability of vegan options with the restaurants. We specially want to thank Karen for the proactive and thorough communication before our arrival.
The resort is beautifully designed, from the entrance hall, the beautiful gardens to the pool areas. Everywhere you look, you have a beautiful view. The service at Asia Gardens was impeccable from start to finish. We were treated with kindness from the moment we arrived, and our interactions with the staff were consistently positive.
The massage I received in the Thai Spa was also fantastic, set outside under a roof, adding to the relaxing experience.
The kids club was a highlight for our kids. The mini dinners were great, and the variety of activities was really cool—some of which cost extra, but they were very well done and worth it. Our kids loved going there every day, and the staff made sure they had a wonderful time.
Water Availability:
We received a complimentary one-liter bottle daily. Additionally, water was freely available at breakfast and in the fitness studio.
Room Service Fees:
The 20 Euro per person charge for breakfast room service is clearly indicated when ordering and reflects the additional effort required in a large, spread-out resort like this. Anyhow we did not use this service.
Atmosphere:
The resort is designed in such a way that, as you walk through the beautiful gardens, you feel as though you are alone, even when the hotel is full. While the pools did have other guests, we found the space more than adequate for everyone to enjoy. The ratio of guests to pool area is far superior to many other hotels we’ve stayed at, and any noise was what you would expect in a family-friendly environment. The resort was impeccably clean and the gardens very well cared for.
Overall Experience:
Our stay at Asia Gardens was great. We highly recommend this hotel for anyone who appreciates luxury. We already booked for next year.
Max Romanenko
Forget everything you know before about chill vacation! This place is unbelievable! Do not read bad reviews, it’s out of date or people are crazy.
The service of this hotel is amazing!! There was only 1 person who wasn’t been rude, but not tried. But even so, it’s could ruins our vacation here! Lady on receptions desk can do a majic of you can ask nicely (flowers need to be ordered at least 24 hours before) but they managed to get it delivered to room in just 3 hours!!!
The pools and territory is amazing! You clearly can feel like you on Bali! Anything you ordered by a pool, you will be served on your seat, so no need to go and bring it by yourself!
The food in restaurants not the best, but it definitely a high quality food! Rooms are clean, AC works perfectly fine! It’s just a real paradise in here!
Oh, and SPA is amazing as well. Everything super clean and amazing service!
Emily Pearson
Fantastic hotel, perfect for a few days of doing nothing! Staff were all very helpful and kind. But I’d love to see them being a bit more attentive in the restaurants.
Hotel was slightly tired around the edges (bubbling paint etc) but this was minor.
The place was absolutely gorgeous and the grounds well maintained, on a side note the hotel smelled amazing!
Evening food was very good as was the buffet, I would like to see some more Spanish options on the lunchtime menus.
I also did not love the menus all being on QR codes as I didn’t want to be sitting on my phone at the table.
Very convenient to get to from Alicante airport, I would recommend pre booking a taxi as it was busy when we landed.
I will definitely be returning in the future as it was a lovely experience.
Ladislav Zimanyi
Had the pleasure of staying in Asia Gardens for a business event. The hotel is amazing, well designed. Staff efficient and friendly. Food excellent and breakfast on level expected with a 5 star hotel. Rooms great cannot fault anything there. Gardens immaculate and pleasant to walk around.
Hotel is not really close enough to walk to the town, but only a 10 minute taxi journey.
Wouldn’t say the hotel is value for money but for a short trip a nice treat.
My Booking
