4 Star Dubai

Tom Chambers

I actually wrote a very long comprehensive review for this hotel but the characters exceeded the limit. So I will stick to a summary and will gladly offer the hotel comprehensive feedback should they get in touch. Overall a good enough hotel. There were some points that really let it down and as a result, we would not return in future. The food and beverage really let this hotel down especially in our case staying on an all-inclusive basis. There were a lot of paid extras which made no sense and no daily stocked mini bar fridge. The rooms were not always cleaned and when they were it was very late in the day. The staff were mostly helpful and very welcoming however this was let down but some silly errors on occasion. Lifeguards were fantastic and made me feel safe for my family of young children. The pools are good enough and the beach is nice. Overall It was an ok stay and unfortunately I would not return. I do not feel the price paid was reflected in the quality of my stay. Again I welcome the hotel to reach out and will gladly offer a fully comprehensive review on our stay. Many thanks, Rooms 721 and 376

Shaun Cross

Excellent hotel! It is made for kids! They have so much they can do they should never be bored! The staff are all excellent, including the lifeguards (shout out to Upendra). The staff loved that my boy was trying out some Thai language. Food choice is excellent. Beach and sea were great and we found loads of starfish in the sea. If you have young children, this place is perfect from slides, cliff jump, lazy river to the ninja warrior on water!

Jordan Ogilvie

On our last day at this absolutely amazing beach resort 😍 All pools are excellent especially with the very attentive lifeguards particularly Kingsly who is very polite and always greets us and is great with kids. Always taking time to interact with guests to help them enjoy their holiday. Food is outstanding at all restaurants and plentiful whatever your taste. The staff serving guests are always friendly and can't do enough for you. All the staff are very hardworking and always make sure to clean & tidy everything even though the temperatures can be very high. I would recommend this resort to families of all ages as we are having a great time as always something for the kids to do. We hope to return again someday 🙏 ❤️

Barak Davis

The hotel is suited for families (if you are traveling alone, less recommended). The hotel is new , 15 minutes from the airport. The hotel has nothing around it, but there are several restaurants at the hotel and the hotel next to it (other than that there is nothing) There is slides, beach, 2 pools and other things as well. Another disadvantage is that the hotel is on the flight take off route. Hotel as a whole is great

Tyne Davis

We have enjoyed our stay here and the kids had a great time by the pool and being able to do all the kids activities. Kamal- lifeguard by the pool made our little ones day, each day he was very attentive and interactive with her. Made time to stop and talk to the kids and made sure they were safe at all times. Kamal, was very chatty and helpful and really made our stay that bit better when spending all day by the pool. Hotel rooms were clean and tidy with a large size bathroom and room itself. Overall a very pleasant stay.

Totyi Prodan

We had 5 night @Marina Byblos and everything was amazing. All the hotel facilities are great, the Deluxe Room with Marina View was amazing, cleaning was done daily and it was done properly. Breakfast buffet is very good. All the staff members are very friendly and helpful starting from housekeeping all the way to the managers, so congratulations to all of them. Location: 10 min walk from the beach, 2 min walk from the Marina, 5 minutes walk from Metro station. It was one of the best holidays for us. Thanks again for everything, hope to visit you again soon

Charlie Ebreo

This hotel exceeded my expectations in every way. From the moment I arrived, the warmth and professionalism of all the staff made me feel truly welcome. The service here is exceptional, with the team always attentive to every need, one person who really stood out was Rose. Her genuine kindness to ensuring that we have a wonderful experience are superb. The food was another highlight—absolutely delicious!

Angelika Nersesyan

We spent a week at this hotel and were surprisingly amazed by the service level. There was no need to ask for help with luggage, they organised everything in advance. We liked the food a lot and it was one of the most important things. I celebrated my birthday and the staff made my day even more special. All the employees are very helpful and friendly. The location is another advantage, 10 minutes walk to the beach, a lot of supermarkets and brand shops around. Highly recommend this hotel and I will visit it again in the future for sure☺️🥰

JayP EM

Had a great dinner buffet with my partner here. Thanks to Rose for the warm welcome and assistance. Also to Charmie and Sohail who served us. Best service and good food! Value for money. :) highly recommend!

Errol Lord

I was delighted to meet Rose at reception at breakfast restaurant, what a wonderful personality and beautiful smile, indeed makes breakfast a wonderful experience. I note the breakfast is superb, with variety of choice, something for everyone. I highly recommend. Restaurant is very nice indeed!

Paul Dunford

Stayed in May 2024 and can’t think of a single thing I would fault with this hotel. The service was top notch, the food was incredible, and the facilities spotlessly clean. I highly recommend purchasing a sea view room as the views in the evening are great. We travelled with our 4 year old son who had his birthday while at the hotel. He was overwhelmed by the attention he got at dinner and the little touches like a birthday cake and a well orchestrated happy birthday song just blew him away. I have noticed that the location has often been mentioned as a sticking point but in my opinion, it is perfect. Close enough to travel into town cheaply but also far enough away from the busy delights of Dubai so you can have a relaxing holiday mixed with a city break. We payed a chauffeur to take us on a 6 hour tour of Dubai, where he waited for us at every attraction. This cost less than £180 for the whole family and made our holiday. I must mention the service again, just incredible. On day two I suffered from sinus pain, the hotel helped me get medication delivered to the hotel within an hour and the cost was minimal. I highly recommend this hotel for any young families wanting a base to explore Dubai. If you have young children, the splash parks will have them entertained for hours, alternatively the multiple pools will keep the adults entertained.

Athina M.

We had an amazing time. Stayed there 4 years ago and we decided to come back which I am glad we did. Definitely can notice a lot of upgrades like food wise and variety of drinks. The Staff are exceptional honestly! So friendly and always accommodating! Entertainment was really fun! And watersports were definitely a plus. We are definitely coming back.

Mohamad Al Mahde Al Haddad

I had an absolutely amazing stay at Hotel Riu Dubai! From the moment I arrived, I was impressed by the warm and welcoming staff who made me feel right at home. The rooms were spotless, modern, and very comfortable, offering stunning views of the beach and the Dubai skyline. The all-inclusive package was fantastic, with a great variety of delicious food and drinks available throughout the day. The restaurants offered a wide range of cuisines, and every meal was a treat. The pool area was beautiful and well-maintained, perfect for relaxing and enjoying the sunshine. What truly stood out was the level of service. The staff went above and beyond to ensure that my stay was perfect, always ready to assist with a smile. The entertainment options were great too, with fun activities during the day and lively shows in the evening. I can't recommend Hotel Riu Dubai enough for anyone looking for a luxurious and enjoyable stay in Dubai. I will definitely be returning on my next trip! However, I would love to see some special discounts offered for returning guests like myself. A little extra incentive would make future visits even better! This should convey your positive experience and your desire for discounts on future stays.

Natacha Attardo

We stayed at this hotel a few months back and it really exceeded our expectations. There was such a large variety of food, the entertainment was well performed by animation team, and the location was good. I’d definitely recommend this resort if you are looking for a more affordable and all-inclusive service in Dubai. We had the best time!

F B

We come to Dubai quite frequently this was our second visit of the year. However this is our first stay at this hotel. This hotel was amazing, from the rooms, beach, food and staff all were impeccable. Our special thanks to Md. Riaz, he kept our room clean and tidy everyday and if we needed anything he was always ready to help. Everyday he warmly greeted us both along with all the other staff. We sadly leave tomorrow morning after 13 nights and we feel we had a great time to be able to relax. We have already recommended this hotel to our friends in the UK and we will be returning again soon. :)

melina klassen

Me and my family were here for only 5 days, but these 5 days were one of the best ones of our lives. The hotel is beautiful and it has very nice and helpful service. The spa is comfortable and I also very recommend going for a massage there. We had the all inclusive package where we had breakfast, lunch and dinner. The food here tastes delicious and I think everyone should visit this hotel. Everyone there was really nice and helpful. The place is just perfect and I’d really like to come here with my family once again.

Hitesh Dutt

Jumeirah Rotana Hotel offers a delightful experience characterized by its inviting atmosphere and exceptional service. Guests are welcomed into a beautifully designed space that exudes elegance and comfort. The attentive staff go above and beyond to ensure a pleasant stay, providing personalized service that makes visitors feel valued. The food at the hotel is noteworthy, with a diverse menu that caters to various tastes. From exquisite dining options to casual bites, each dish is crafted with high-quality ingredients and attention to detail. Overall, Jumeirah Rotana Hotel is highly recommended for anyone seeking a memorable stay, combining luxurious accommodations with outstanding hospitality.

Shahrukh Khan

A Great Stay with Exceptional Service I recently had the pleasure of staying at this hotel for two months, and overall, it was a fantastic experience. Located on 2nd December Street in Dubai, the hotel is in a bustling area, which can make taxi rides a bit challenging during peak hours. The metro station is about a 10-minute taxi or bus ride away, so keep that in mind for your transportation planning. What truly stood out during my stay was the exceptional service provided by the hotel staff. The reception team was consistently impressive, with special mentions to Simran, Hassan, and Sulman. They were always quick to respond to any requests and made me feel very well taken care of. Dawda, Mohsin, and Sandini at the front desk were also incredibly helpful and contributed to making my stay as comfortable as possible. The housekeeping service was top-notch as well. Miss. Junu did a remarkable job organizing and cleaning the room, ensuring everything was in perfect order. The hotel offers a range of amenities that enhanced my stay, including a well-equipped gym, a pool open until 8 PM, and a soothing sauna bath. These facilities provided great opportunities to relax and unwind after a busy day. Overall, I would highly recommend this hotel for its excellent service and comfortable amenities. It’s a wonderful choice for anyone staying in Dubai.

Aashish Pandav

Current long stay member here. Here’s what I wish I’d known before committing to a 3-month stay at Jumeira Rotana. Pros: 1. Location: Convenient if you want to dodge heavy traffic. 2. High Value for Money: The rooms are spacious, so you get good square footage for the price. 3. Friendly Staff: Mostly helpful, though there are occasional lapses. Cons: 1. A/C Nightmare: The A/C doesn’t cool below 22.5°C, which makes the rooms unbearably warm, especially at night. I’ve requested maintenance multiple times, even switched rooms, but it’s the same story everywhere. No portable A/C units are available (least you can do, it's not that expensive and I would've literally given you guys a 5 stars for thinking out of the box), so you’re left sweating it out. 2. Unreliable Wi-Fi: The Wi-Fi is consistently choppy, on average reaching 7 Mbps. It’s almost impossible to do anything that requires a stable connection, especially professional video calls. 3. Poor Gym and Pool Hours: The gym and pool are only open from 8 AM to 6 PM, which is inconvenient, especially in the summer when it’s too hot to use the pool during the day. The gym equipment is also lacking, with dumbbells topping out at a measly 12-14 kg. Frankly, I can overlook the Wi-Fi issues by using my hotspot, and the gym/pool hours aren’t a dealbreaker. However, if I’d known about the A/C situation, I would have avoided this place. Writing this review at 2:26 AM, sweaty and wide awake.

MANIFEST MEDITATION

We stay here from 22nd-29th May this year. Just me and my son. And from the get go I am telling you we will 100% be going back to this hotel. Originally I booked a smoking room not realizing that this room does not come with a balacany. I told the staff that I wasn’t happy with the room and with no questions they moved us immediately. We had bed and breakfast stay only managed to wake for breakfast on the first day. That was due to us exploring Dubai till late hours 🤣 (beautiful place). Our towels were cleaned daily long side the complementary water tea/coffee. Daily. Bedding changed ever too days. Honestly this hotel and there staff could not do anymore for you if they tried. I had a little issue with the food I orderd at the pool side. Went back to my room the staff was at my door within 10mins putting the situation right for us. They even had cash in there hand to refund for both meals. We came to a mutual decision on that and they also gave my son a free icecream deliverd to our door later on that night. Honestly when I say there hospitality is 100/10. Mark my word. You get fresh towels at the pool on the 5th floor. Everytime you go up there. the stay here was amazing. And like I said previously we are definitely going back but for longer. The shops on the strip just Literally around down the side road. Has a little cat who lives in the air conditioning shop called “tuna”.. my son absolutely loved her probably not relevant to this review but was for our stay. The kios at the side of the air conditioning shop called “teaway” can get the most beautiful fresh Indian foods/fries ect...!! The best fresh cut fruit, and smoothies and milkshakes also for cheap as chips. Lovley people :) anyway I could be here allday talking about how beautiful this country is but one thing I will repeat we are definitely coming back. Thank you for having us jumeria. Room 424. :) it was a pleasure. P.s download the careem app your going to need it :)

ivie stephen

I stayed at this hotel for 3 days. It was meant to be a 4star but I will give it 3 star at best. The bathroom wasn’t cleaned after previous visitors. The cleaning of the room and services needs to be better. The pool was very disappointing. Overall the experience could be better with better customer service and cleaning

Viktoriia Kiseleva

We stayed at the hotel for 2 days. What we liked: 1. Good location, the embankment and Carrefour are within walking distance 2. There is a transfer to the private beach 3. The hotel has a gym and a spa with an amazing massage What we didn't like: 1. The sink in the room was clogged 2. The windows in the room do not open 3. The breakfasts are basic and do not match the price - only 2 types of cheese and no gluten-free products 4. A complicated mechanism for booking a transfer: you need to sign up at the reception and on the day of the trip come to a special counter and only then go to the bus Summary: The hotel is not bad, but not amazing

Timur

Had an issue at the arrival because I did a mistake in booking, did not pay attention when I did the reservation so I did it to another First Collection hotel but this guy Afaq helped me cancel that reservation and gave me a room in this one. Very warm welcome and a lot of help from the staff. I would definitely come back.

Rose Marie Abela

An excellent hotel if you are looking for a short stay or a long one. Top notch service form everyone. Very good location for the metro service, or a nice evening walk by the marina and everyday shops. Good size rooms for a family of 3 with teenager. We will for sure use your services when we come again to Dubai.

Sam

Good sized room. Would have preferred a shower rather than bath shower. Food was excellent. Helpful staff. Excursion staff were rude so we didn't use their services. Taxis very reasonable priced. Eating out reasonable priced.

Carla Jones

Just arrived home from a week here, we had such a great stay! The staff are really helpful and friendly and go out their way for you! The view from the hotel is incredible, the food was outstanding- not a French fry in sight! The rooms were lovely and cleaned daily. The swimming pool was lovely, there was always a sunbed available, and the staff always eager to ensure you have all you need. The beach is a two minute walk and the hotel give you a beach bag with everything you need including an umbrella. Great location too! We would definitely stay here again. 5 stars

Ahmed Bham

Stayed at JA Ocean View for the first time this last visit to Dubai. I was with my family and everything about the experience was wonderful. All the staff were amazing from the communication before my visit regarding abnormal check in/check out times to the small details. It was my sons birthday during the visit and they upgraded our room, some of the staff wished him a happy birthday when they saw him and they left a cake for him whilst we were out. These small details make all the difference. Breakfast was great with a good variety. Location is perfect if you want to be in the heart of the bustling area of JBR on the beach and the walk. We didn't spend anytime at the pool and so cannot comment about that as we were always busy with the other attractions the city has to offer. I would definitely stay at JA Ocean view again.

Sabina Hamid

Wonderful experience. Always stay at ocean view when we visit Dubai. Housekeeping (Zain) excellent - very polite and thorough. Worked around our times for room cleaning, which was very convenient for us. Great location. Staff friendly and helpful.

Amgad Mecaheil

Fantastic hotel and an outstanding location. A couple of minutes walk to the beach, amazing sea views, close to many restaurants, cafes and supermarkets. As well as within walking distance to the tram station. The service in this hotel is really phenomenal, staff are very friendly, helpful and always smiling. Rooms and common areas are very clean and well maintained. I was very impressed with how much they care about their guest experience. It is to the point that the management team will check with us on a daily basis to see if the room has been cleaned to our expectations and if we require any additional toiletries. I stayed there with my 16 year old son during a business trip and this hotel really is outstanding. Will definitely be coming back again.

paul lowes

What a fantastic holiday we’ve had staying at JA Ocean View. The hotel is excellent! Nothing is too much for the very professional and polite staff. The food is very good with enough choices to suit all ages and tastes. The facilities are also great. And to cap it off, you are only a short walk from a family friendly beach. All in all the perfect experience!!