Kanchan Bisht
Excellent service provided for families they gave us an early check-in. The breakfast spread was not elaborate, but it was very good quality. Very neat. The staff is you know welcoming and smiling. The hotel overall had positive vibes perfect for families. ‘Dawda ‘at the reception was extremely helpful, kind, and welcoming.
Amie Thiel
We had recently booked to stay in this hotel for one week, however checked out after 3 days.
We had booked a package deal and what was promised did not happen. I will not go into full detail. We have spoken to the manger the day before we left the hotel. After that conversation staff were very friendly and did go above to make us more welcome. we almost felt bad for leaving, however the morning of check out there was no breakfast left for us at 09:00. It is also a smoking hotel which it does not state, all our clothes smelt of smoke.
A positive I will say is that the food served in buffet style was very good!
Most staff were very friendly (takes one to ruin the experience)
Location was good, we walked to lots of places.
Frederic Bichat
The staff was very friendly and always eager to make our stay pleasant. The hotel’s location is somewhat central, making many destinations easily accessible. The breakfast buffet was sufficient, though not exceptional.
Unfortunately, the hotel also offers smoking rooms, and despite explicitly reserving a non-smoking room, we had to stay in a smoking room. The strong smell of smoke in the room and hallways was extremely unpleasant and unfortunately lingered in our business clothing after three days.
On the positive side, the room was spacious, and the bed and overall furnishings were comfortable. However, the persistent smell of smoke significantly impacted our experience.
Rime Diab
Jumeira Rotana hotel is great on value and comfort. I stayed for more than a week during a business trip. It feels like it is a resort in the middle of the city because the pool is very nice and sunny all day, on the rooftop and next to it the gym. As for housekeeping it is amazing, the room is to begin with very spacious compared to others around town, and always very clean and very well taken care off. My housekeeper’s name was Isuru, very polite and respectful and always making sure we have what we need, and consistently delivers the best everyday. Thank you for a great stay.
Dr_nawal_official
I recently stayed there as reserved for me by a company to attend the Arab Health. They have spacious rooms with big bathroom but very old furniture. The worst view ever. There is work desk without a chair. THE SMELL OF SMOKE WAS UNBEARABLE. and when we called them, they said there is no non smoking room. The guy who came to open the window did not even have the courtesy to remove his shoes. Which was disgusting. All of our clothes are still smelling cigarettes till today after two days from moving to another hotel. The location is not far away from the main attractions but the road is crowded all the time I went out and took me triple the time to reach. The breakfast was not great either. I did not have a pleasant experience with the staff there too.