melina klassen
Me and my family were here for only 5 days, but these 5 days were one of the best ones of our lives. The hotel is beautiful and it has very nice and helpful service. The spa is comfortable and I also very recommend going for a massage there. We had the all inclusive package where we had breakfast, lunch and dinner. The food here tastes delicious and I think everyone should visit this hotel. Everyone there was really nice and helpful. The place is just perfect and I’d really like to come here with my family once again.
Hitesh Dutt
Jumeirah Rotana Hotel offers a delightful experience characterized by its inviting atmosphere and exceptional service. Guests are welcomed into a beautifully designed space that exudes elegance and comfort. The attentive staff go above and beyond to ensure a pleasant stay, providing personalized service that makes visitors feel valued.
The food at the hotel is noteworthy, with a diverse menu that caters to various tastes. From exquisite dining options to casual bites, each dish is crafted with high-quality ingredients and attention to detail.
Overall, Jumeirah Rotana Hotel is highly recommended for anyone seeking a memorable stay, combining luxurious accommodations with outstanding hospitality.
Shahrukh Khan
A Great Stay with Exceptional Service
I recently had the pleasure of staying at this hotel for two months, and overall, it was a fantastic experience. Located on 2nd December Street in Dubai, the hotel is in a bustling area, which can make taxi rides a bit challenging during peak hours. The metro station is about a 10-minute taxi or bus ride away, so keep that in mind for your transportation planning.
What truly stood out during my stay was the exceptional service provided by the hotel staff. The reception team was consistently impressive, with special mentions to Simran, Hassan, and Sulman. They were always quick to respond to any requests and made me feel very well taken care of. Dawda, Mohsin, and Sandini at the front desk were also incredibly helpful and contributed to making my stay as comfortable as possible.
The housekeeping service was top-notch as well. Miss. Junu did a remarkable job organizing and cleaning the room, ensuring everything was in perfect order.
The hotel offers a range of amenities that enhanced my stay, including a well-equipped gym, a pool open until 8 PM, and a soothing sauna bath. These facilities provided great opportunities to relax and unwind after a busy day.
Overall, I would highly recommend this hotel for its excellent service and comfortable amenities. It’s a wonderful choice for anyone staying in Dubai.
Aashish Pandav
Current long stay member here. Here’s what I wish I’d known before committing to a 3-month stay at Jumeira Rotana.
Pros:
1. Location: Convenient if you want to dodge heavy traffic.
2. High Value for Money: The rooms are spacious, so you get good square footage for the price.
3. Friendly Staff: Mostly helpful, though there are occasional lapses.
Cons:
1. A/C Nightmare: The A/C doesn’t cool below 22.5°C, which makes the rooms unbearably warm, especially at night. I’ve requested maintenance multiple times, even switched rooms, but it’s the same story everywhere. No portable A/C units are available (least you can do, it's not that expensive and I would've literally given you guys a 5 stars for thinking out of the box), so you’re left sweating it out.
2. Unreliable Wi-Fi: The Wi-Fi is consistently choppy, on average reaching 7 Mbps. It’s almost impossible to do anything that requires a stable connection, especially professional video calls.
3. Poor Gym and Pool Hours: The gym and pool are only open from 8 AM to 6 PM, which is inconvenient, especially in the summer when it’s too hot to use the pool during the day. The gym equipment is also lacking, with dumbbells topping out at a measly 12-14 kg.
Frankly, I can overlook the Wi-Fi issues by using my hotspot, and the gym/pool hours aren’t a dealbreaker. However, if I’d known about the A/C situation, I would have avoided this place. Writing this review at 2:26 AM, sweaty and wide awake.
MANIFEST MEDITATION
We stay here from 22nd-29th May this year. Just me and my son. And from the get go I am telling you we will 100% be going back to this hotel.
Originally I booked a smoking room not realizing that this room does not come with a balacany. I told the staff that I wasn’t happy with the room and with no questions they moved us immediately.
We had bed and breakfast stay only managed to wake for breakfast on the first day. That was due to us exploring Dubai till late hours 🤣 (beautiful place). Our towels were cleaned daily long side the complementary water tea/coffee. Daily. Bedding changed ever too days. Honestly this hotel and there staff could not do anymore for you if they tried. I had a little issue with the food I orderd at the pool side. Went back to my room the staff was at my door within 10mins putting the situation right for us. They even had cash in there hand to refund for both meals. We came to a mutual decision on that and they also gave my son a free icecream deliverd to our door later on that night. Honestly when I say there hospitality is 100/10. Mark my word. You get fresh towels at the pool on the 5th floor. Everytime you go up there. the stay here was amazing. And like I said previously we are definitely going back but for longer.
The shops on the strip just Literally around down the side road. Has a little cat who lives in the air conditioning shop called “tuna”.. my son absolutely loved her probably not relevant to this review but was for our stay. The kios at the side of the air conditioning shop called “teaway” can get the most beautiful fresh Indian foods/fries ect...!! The best fresh cut fruit, and smoothies and milkshakes also for cheap as chips. Lovley people :) anyway I could be here allday talking about how beautiful this country is but one thing I will repeat we are definitely coming back. Thank you for having us jumeria. Room 424. :) it was a pleasure. P.s download the careem app your going to need it :)
My Booking
