Side

abid mahmood

Decided to book this place for a last minute holiday. The hotel was very clean and accessible. The owner saeeda was absolutely lovely very accommodating and helpful always. The pools were lovely and the slides were so much fun. The food was on point and they did some great shows and entertainment. You can pay by card and cash and have in house massage service available, which was lovely. Quiet surrounding area with loads of local restaurants and shops and supermarkets. Overall, a great experience will return if possible in the future.

Paula Edson

Had a 2 week room only stay here in September 24. Everyone has been gushing about how friendly and helpful the staff are but that's not my experience. The only person that offered anything other than a morose attitude or an inefficient/inept service was a blonde haired lady on reception, who's name I didn't get. The manager I found abrupt and rude and there was a old guy on reception who was just impossible to deal with and tried to charge me for the previous day's bill even though it had been paid. Took 2 days to resolve and no apology received. It seems the sort of place that unless you are a regular returnee, they really are not interested in you. We ordered food at the bar several times, which failed to materialise, the few meals we did order and receive took so long to arrive that we'd almost forgotten they'd been ordered!! Rooms were ok, bathrooms recently refurbished to a good standard but huge design issue with the shower door in my room (316) which meant the bathroom floor flooded every time I showered 🤦 Pool area was nice enough though the sunbed situation was farcical 😂 there's a sign saying not to reserve sunbeds before 8am. So....instead idiotic people reserved the floor space for their sunbeds by sitting on their towels on the floor😂😂😂 There is a complimentary bus that takes you to Coppa beach which I found much more relaxing. However, the bus is always full and the last one often left Coppa beach before the advertised 4.30 time. Plenty to do in the area, supermarkets, shops, restaurants and there's a market each Saturday practically opposite there hotel. Nice enough hotel for what I paid but definitely won't be revisiting.

Jangeer Hussain

I stayed here for the first time in Turkey. Good: Nice location to walk everywhere and local shops nearby for cheap food and drinks. Breakfast is decent but did see some mouldy bread one time. Unsure what some of the options are as there are no signs. The female receptionist is helpful and the younger male who is usually doing the breakfast or around the pool area. Did not get much help from the older man and more of hello and bye ordeal. Cats around if you like them. This can be good to bad but I'm a cat person. Bad: Pay for WiFi in the room (£1 a day) even though it says we have free WiFi which seems to be only available in the reception area. Mosque nearby so it can be loud due to the prayer calls. I didn't mind this but some people may. Music is played from around 10am till 12am and for some reason they do not turn the music down later in the evening so when you're trying to sleep around 10pm you can still hear the music playing loudly. Would be better if it was turned off at 10pm or at least turned down as it doesn't need to be so loud. Understandable if it's a weekend or they have little events but this is everyday. Having to pay for Aircon £45 for the week. We thought this was included in our booking but it was not which it should be and same as WiFi. Stay here again? Probably not. Only because my brother said they found a different hotel which was £10 a day that Included WiFi and Aircon. So felt like we're over paying for our stay with the all inclusive we went for. I did not use the pool at all but my partner said it was nice. Book excursions and things yourself through searching google and do not book through Omar as he overcharges and seems to leave you on read. Only use shops that are priced with labels for food drinks gifts etc.

A Rahman

Took this hotel as a last minute deal at around a cost of £600 including flights for 6 nights. Location is decent, shops and amenities are plentiful and public transport available near by. Rooms and facilities are very good and clean. Service was good, the host Syeda was very helpful and accommodating, she was very kind and provided us with many useful tips.

Linn Watson

Lovely hotel, reception and staff very helpful. We had an apartment with a garden view not a pool view as we requested. The apartment is spacious, comfortable beds. The food I've tried has been excellent although some people complained about the buffet style continental breakfast. The a la carte menu is excellent. You can get a full English on request at the a la carte restaurant. Two evenings a week Tuesday and Friday they have open buffet. I would definitely recommend this hotel. it's so peaceful,

Valentina Zhukova

We loved everything about this hotel! The surroundings are beautiful, everything is clean, and the food is excellent. Drinks are available 24/7, both alcoholic and non-alcoholic. I especially enjoyed the coffee station with a variety of options. The hotel staff were wonderful — friendly and attentive. The room was spacious, with a lovely balcony, and cleaned regularly. The bed was very comfortable, and the mattress provided great support, ensuring a good night’s sleep. Wi-Fi worked smoothly everywhere, even on the beach. There were plenty of entertainment options: evening shows, daytime activities like darts, pétanque, and tennis. Kids had their own pools, a mini water park with slides, a playroom, and fun competitions. The pools, sauna, and massage services were fantastic, and the sea was just a short walk away. Waiters served drinks both by the pool and on the beach, and there was even a beach café. The hotel is about an hour’s drive from Antalya Airport. The entire place, inside and out, looks like a palace — beautifully designed and well-maintained. Overall, it was a fantastic experience, and I would absolutely recommend this hotel!

Paige Lehan

Beautiful hotel, staff are very friendly and helpful. Yusuf in reception was very welcoming. The food is lovely. Only thing that I can be critical about is the main pool when we arrived was being maintained and wasn't open in the nice weather but we have visited just out of season so understand that it is the time for maintenance work. I would recommend, and would love to come back in peak season

Alan Powley

My father and I travelled to Side to have some dental treatment done and, knowing how this would affect eating & drinking, we opted for a budget choice and chose the Side Premium Hotel - we stayed all-inclusive (including flights and transfers) for an average cost of just £45 per-person per-day so we would be very hard pushed to complain about anything at this incredible price. We were fortunate in so many ways - the hotel was not overly busy, being off-season, but the weather was amazing and was unusually hot - with pure sunshine every day of our 10-day stay. Staff were all great, service was very good. Areas around the hotel were cleaned and well maintained. Food was better than I expected - although, as usual, the coffee and juice options are terrible (same in most hotels) although you can get a 'proper' coffee at the coffee bar anytime from 9am til 6pm. Our room was okay - fairly typical of any large hotel. It was well managed and kept clean/stocked. The complimentary mini bar only contains water and basic soft drinks - no beer, spirits or wine, although you can pick these up at the bar and take them to your room if you wish. Inclusive drinks are not premium/import brands but rather local/cheaper turkish spirits but they are more than acceptable and, when mixed with soda/tonic/coke etc they taste really as good as anything else. Effes beer is nice and I enjoyed more or less everything that I had. The bar staff work hard to keep up when the bar is busy. I was surprised that, given this hotels immense size, that there is only one real main bar area. The split of nationalities was about 90% German and 10% English on our stay. There were however plenty of sunbeds for everyone! Big shout out to Ali who worked at the coffee bar. He was full of character and was really funny/entertaining and is an obvious asset to Oz Hotels. The bar staff were also all generally really good. Unlike other hotels I have stayed at in Side, Turkey, there did not seem to be a never-ending expectation of tips/gratuities, and the level of service was still really good. The spa/sauna/pool/turkish bath is excellent and rarely very busy. We really made good use of this! The beach is a very short walk from the hotel (3 minutes) although there was not much going on there when we stayed, being off-season. Some people might moan/complain that there was a lot of maintenance going on - painting the hotel and the main pool was empty and was being re-grouted ready for the busy season but this did not bother us at all. They have to take care of these things are some point and I am sure that the hotel and pool will look very smart for the upcoming busy months of the year. Overall, I give this hotel and our stay a comfortable 5 out of 5 stars but you have to manage your expectations when the hotel claims to be a 5-star hotel when very few of them actually really are. This hotel is still excellent however and is really amazing value for money. I recommend it wholeheartedly.

Tricia F

Visit in March 2025 Transportation and location The hotel is located about 1 hour drive from the Antalya airport. There is a local buse terminus just outside the hotel if you are interested in moving around yourself. There are lots of shops, bars and restaurants nearby. Taxis are readily available. Overall hotel review Lobby The Lobby is grand with large chandeliers, uniquely designed furniture. The decor is very good. Amenities Pools and recreation There are 2 outdoor pools and a jacuzzi, plus 1 indoor heated pool. The jacuzzi and the largest outdoor pool was closed and under renovation. There are spa services but I did not use those, I went out to one of the Hamam spas. The beach is located at the rear of the property but you have to exit the hotel to get to it Food This is an all inclusive hotel, they make food available 24/7. The food provided in the buffet is the SAME selection EVERYDAY for breakfast, lunch and dinner. Everything taste the same. I rate the door 3 star, it could use a bit of variety. Different menu each night would be good. A la carte restaurant You have to book this with guest relations, who is only available on weekdays 9 30am to 4 30pm. This is only available to you once, and only if you are on a 14 night stay. At the time of my visit I was told the restaurant is only only once per week on a Wednesday. Bar They provide free cocktails and mocktails at the bar. These are not up to standard ,there is no real mixing of the cocktails, the bar tender just grabs the glass and pure all the ingredients in, and they taste horrible. You can also get free wine which is not of good quality. There is also an option to purchase alcohol that is not included as a part of all inclusive package. Hotel room Amenities The room had lots of space, closet with hangers, hotel slippers, towels, safe, TV, shampoo and an hair dryer. Scenery My room had a view of the pool recreation area in the middle of the hotel. I could see the ocean from there over the buildings. Cleanliness I would rate the cleanliness 2.5 star. The linen had a few soils, the gold cushions on the bed were so dirty. There was dust everywhere. The bathroom shower looked like it wasn't cleaned in months. The shower head had mold, the floors, just was not clean up to standard. The curtains at the windows looked soiled. Lots of dust in the closet on the floorboard section. Customer Service The service received from staff was good. Overall rate this a 3.5 star hotel. Its okay to stay at, but has its short comings. The area is great, but the food and Cleanliness of rooms needs improvement.

Max Matinpalo

I have visited this hotel the past years at least twice a year in the offseason. The rooms are cozy, the food is good and the stuff is friendly. Offcourse there are allways possibilities to improve, but all in all, for the price I am a very happy regular guest 😃

Marko Munđar

I am extremely satisfied with my choice of accommodation for this year’s summer vacation. At first, I was a bit skeptical, but when I arrived, I was pleasantly surprised. The friendly staff greeted us at the entrance, and the check-in took just 2 minutes. The room is excellent—large, with a comfortable bed and a big balcony. The food is delicious, with a wide and varied selection. It would take at least ten days to try everything offered. The choice of drinks is diverse. The resort’s grounds are well-maintained and spacious. There are two pools, one of which has 4 water slides, and there is also a pool for children. The beach is about a 10-minute easy walk away, but the resort provides its own transport to the beach. At the beach, the resort has its own beach club, where food and drinks are also served throughout the day. Every evening there is a kids' disco, followed by an evening show.

Marco Caban

Great hotel at a good price, The lobby and bar look luxurious, the rooms are beautiful, clean, air conditioning and everything else works, There is a bus to the beach every half hour, but you can get there in 10 minutes on walk maybe less, they also offer lunch on the beach, so you don't have to go to eat at the hotel, there are many bazaars and shops in front of the hotel. The food in the dining room and on the beach is delicious, but I recommend going early because then there are a lot of people and it is difficult to find a place to sit. The service was nice, especially the nice waitress who kept jumping. Drinks in the bar excellent, Downstairs there are swimming pools on each sides and shops, you have directly in the hotel, for example, a shoe store at a very good price. Near the hotel you have a bridge where there are turtles every morning. I recommend this hotel.

Jovana Ana

I was in August there with my family.Not satisfy at all.This hotel is far away from 5 stars property.3 stars-not more.Very old hotel,not enough place in restaurant and too much people.We have to wait a 30 minutes for table or have to set it by ourselves.They dont have enough stuff.Every day same food.Breakfast was the worst.They didnt have orange juice(if you want it,3.50 euros) and we paid Ultra AL.INKL.Other drinks are from powder done.Some stuff are friendly,but managers are disaster.If you complain-they dont care( they said:this is not Germany).Like they dont care if we come again or not.Swimming pool very small for such a number of rooms and guests.They have some stupid rules about towels(you have to change it until 6pm or you stay without clean towel) Of we are on vacation-we dont want to look on Watch all the time.If you sleep longer,you dont catch breakfast.Beach is 400m far away from hotel,and you can reach it with Hotel bus which drives every 15-30minutes.Beach restaurant is better then hotels.They have better choice and friendly stuff.Hotel loby bar is ok but only 2-3 stuff and you have to wait for drink sometimes 30 minutes.But barmen very pleasant. First and the last time here.

erol özkugum (net tv)

EXZELLENT The food was good, large selection. The facilities were good. The location was great, the beach was within walking distance or shuttle ride, otherwise the pools were great. I also enjoyed the Turkish show.

Lilia Blagoeva

I want to tell everyone who is thinking about resting in this hotel. You don't. In short, what happened. We had booked two deluxe rooms and one family one. When we arrived, we only had one deluxe room instead of two. They said to wait. So three days in suspense, until they found out we had two deluxe rooms. People at the reception are not competent and there is no respect or courtesy. The manager is hiding in the office and is not interested in anything. The food is the same. The rooms are cleaned, but it can be better. Only the staff in the restaurants is ba level.. polite and smiling.

Raluca Molnar

Worst hotel ever We went there end of June on our family holiday. The first 3 days, the cleaning is alright but after that, having 2 kids, I had to beg them to come and clean the room. Staff is really unprofessional, their English is very bad. I mean ....I was saying a thing, and they were understanding totally different. Food was alright , kitchen was really small for the amount of people which the hotel has. We always struggled with finding seats. The smoke from the barbeque was getting inside the kitchen and the place were the table was placed. The pools weren't that clean. Getting ice-cream for kids, i had to stay in the queue for 30 min sometimes, which isn't right when you know you have to make your child to wait and explain to them that we have to stay and wait for an icecream. We had important things stolen from our room. I won't recommend this hotel at all.

Bilal Khan

Overall we had a really nice stay at Riolavitas Hotel. The bedroom was a good size and had everything you need besides an iron, the hotel do provide a ironing service for a charge but would of preffered if we had our own. The breakfast buffet, lunch and dinner was really good and yes it can be repetitive but their is a lot to choose from still and . Some nights they have specials such as seafood or grilled food which we really enjoyed. The staff at the hotel are hardworking and attentive, always there to help. The entertainment team also work throughout the day and evening ensuring you have a good stay. They were really friendly and made our stay fun. Big shout out to Umut from the entertainment team! Location is only thing I would say lets the hotel down. The beach is around a 5-7min walk and they have a dedicated path which is well lit at night. There is nothing around the hotel besides other hotels, we had a rental car so was lucky we could get out and about. I believe there are buses/shuttle services to take you to neighbouring cities/towns but i don't know how long or frequent they are. Overall would recommend the hotel as we really enjoyed our stay.

_loo8

We were at the hotel in the middle of September. This hotel deserves at most 3 stars and falls far short of its advertised 5-star rating. While the rooms are modern and spacious with pleasant balcony views of the river and pools, the overall experience was disappointing. Noise was a major issue, with nightly karaoke by the pool lasting until midnight. This was disruptive and far from relaxing. The hotel is located in an inaccessible place, practically in the middle of nowhere. The only place you could walk would be to the beach and back. Their private beach is a 10-minute walk from the hotel, with a sidewalk set up for pedestrians. The sea is rough and the beach is fine sand all the way to the sea entrance. Once in the water, you'll hit rocks and the sea gets deep very quickly. Back at the hotel, the pools were overcrowded and undersized for the number of guests, and the aqua park featured only three slides. Cleanliness in the rooms was acceptable but basic, limited to changing towels and sheets and mopping the floors. The food was perhaps the most disappointing aspect. Despite offering a wide variety, most dishes were tasteless, and the desserts were repetitive and flavorless, with the exception of the baklava, which was genuinely good. The a la carte restaurant was overcrowded, and we were unable to secure a reservation, which was disappointing given it was included in the cost of our stay. Sad, but here we assume we were perhaps too late for a reservation. As an idea, maybe create a larger restaurant if you have an 8-floor hotel that is full during tourist season, just saying. The cocktails have absolutely no flavor, the only ok cocktail is the mojito, but even that has 2 tablespoons of sugar in it, probably why it's the most bearable. Ice in the cocktail? Think about it. Many times I was getting max 4 ice cubes in my drink, which is unacceptable for a cocktail. Without ice it will warm much faster and dilute the entire drink. I asked many times for ice and they won't fill the glass because "they ran out of ice". Luckily some bar staff understood our need for a good drink, and filled our glasses with ice (prepare some tips if you want ice to miraculously appear in your drink). The alcohol is the cheapest and lowest quality on the market. The cherry on top, when you check in you'll receive a room access card and a towel card per person. We were a couple, which meant a total of 4 cards that you will receive in a card holder at the front desk. On the last day of our stay, just as we were at the pool and the rooms were being cleaned (we knew it because the staff were still there when we arrived), one of the room access cards went missing. We never take 2 cards with us, just so we don't wanna lose them. We only took one, and the other one was permanently in the card holder with the 2 towel cards. On the day of departure, we took the cards back to the reception and noticed that the card holder was missing a room access card, ironically, the only card that remained in the room while we were at the pool (the other access card was obviously with us, otherwise we could not enter the room, and the towel cards were in the spa area, where they were left in exchange for towels). At reception of course we were charged 10 euros for the "loss" of the card. I'm not saying someone took it, it just seems too much of a coincidence. But if this was the case, it means that this hotel is of questionable quality, considering that they offer training to employees to steal the cards from the rooms for 10-20 euros/room. Pathetic. So if you're staying here... ALWAYS TAKE YOUR CARDS WITH YOU!!! All in all it was a stay with both nice and unpleasant things (the unpleasant ones being predominantly more). Unfortunately, not only did this hotel not live up to our expectations, but it absolutely does not deserve the title of a 5 star hotel. I hope this review is taken as constructive feedback rather than criticism. Thank you.

Momchil Gerdzhikov

We stayed there for 10 days. We were 4 and were given a small room. The whole room was one big bed where 4 of us had to sleep. They do not clean the room properly and for 10 days they never changed the bed sheets. My 2 boys got sick and we were sent to hospital where is stayed for 2 days (tummy bug possible from the swimming pools of the hotel) When we came back to the hotel no one checked how are we doing. The food is ok for a 3 star hotel. No entertainment for kids. The other hotels from the left and right of the hotel had much more entertainment for the kids and adults. The hotel is small. The swimming pool area is in shade in the afternoon. I would not recommend it especially for families with kids. Cats are walking over the tables that are prepared for eating horrible.

Samantha Furlong

Currently staying here with three children and can’t wait to go home! Booked ten nights for my and my three children age 17 14 3 to arrive at are room to find three single beds shoved together and a small couch with a sheet over it,complained numerous time that the room was not ideal as I can’t share a bed with my two oldest sons and my three year old can’t sleep on a couch for ten nights to be told there is nothing they can do unless I pay to upgrade the room. Hotel states there I a child friendly menu only thing child friendly is fries,same food repeated daily no variety staff are rude not helpful and mimi bar is not topped up Dailey only every couple of days would not recommend this hotel for family food is terrible no entertainment for kids or adults just a waste of money !

World _in _my _ eyes

Rooms far away from comfortable as well not new anymore. Some spot places interiors observes paints peels from walls and crack of tiles in bathroom:)...Absolutely requires renovation very soon. Balcony 3m2. However we were not sit long in Hotel's room, so it's minor decrease of rank from overall. Besides of room, all around is deserves for five stars. Complex for kids, and for adults. All inclusive deserves for 5+ stars :)

Mariana H

We had a wonderful stay at the hotel. The reception staff was incredibly attentive and responsive to our needs. A big thank you to them! It’s clear that the team is working hard, and while they seemed a bit tired, their efforts and dedication really stood out. We truly appreciate their kindness and professionalism.

Konstantin Epikhin

Hotel has 2 buildings which are a bit separated from each other. You need to learn how to find a shortcut to spa, pools and back. Spa is nice, but has only sauna working. Indoor pool has no water. Also they clean floors in sauna only once a day - floor remains dirty the whole day, so it gives a bad look and gross feeling walking around without sleepers. Staff is friendly most all of the time. Beach is located 15 minutes away, which is weird to 5* hotels. Beach is a bit dirty, cafe offers pizza, fries, kebab, onion rings, salads, fruits and ice cream. Kebab is good, but all other fried food is awfully dry. Paid cocktails not worth it at all (4 euro for plain milk shake) Hotel territory is very small, no garden and no place to hide from people. Pools are good, clean and offer a variety of food at every corner. Drinks in the hotel are good, local alcohol is also not bad at all. Imported alcohol? Have no ideas about that - they offer local alco only. Summary: no chances I return to this place, wouldn't recommend this hotel. You can manage to spend your vacation here, but it's better to pay a bit more to find more interesting and clean place.

Aleks HOLUBKA

I would like to express my deep gratitude to the hotel for an unforgettable vacation and especially note the amazing work of the animator Arujan! She filled every day with positivity, energy and joy. Arujan is a true professional in her field, always attentive to guests, knows how to find an approach to everyone and create a friendly atmosphere. Her active classes and entertainment programs were bright and interesting for both adults and children. Thanks to her, our vacation became much more fun and eventful! Thank you very much for the excellent work, we will definitely come back again!

Daniel Piaskowski

That was my first holiday in Turkey and I can honestly recommend hotel to everyone. Staff is very friendly and always happy to help with anything. Food is amazing and suite all tastes. Excellent service. Clean swimming pools and many areas available to enjoy. Kubra was always near by to support time in hotel.