Sahl Hasheesh

Lina Kotb

I had a great time at this hotel! The place was beautiful, and even though it was crowded, the service was excellent. The animation team was amazing—they always had fun and different activities to keep us entertained. The restaurant had great food and a lovely atmosphere. I really enjoyed my stay and would happily come back!

ashrakt ashraf

Great place, we spent our honeymoon there and had an extremely amazing fun time! Food was okay some tasted extremely good and other were ok, service was always on point except 1 bartender than works the morning shift and looks like he really hates his job. Everyone else is just great and super helpful. Rooms are always clean and there's 3 pools and the beach is just amazing!!! There were multiple entertainment programs which was fun! Extremely suitable for families and honeymooners it's a must visit🥰

Nuria Da Fonseca

I recently stayed at the Tropitel Sahl Hasheesh in Egypt and the experience exceeded all expectations. From the moment I arrived, I felt very welcome. The staff, for the most part, were extremely friendly, approachable and always available to help — always with a smile on their face and a good mood. The food was another highlight: varied, tasty and different every day, which made each meal a new discovery. The bars, especially the one by the pool, were excellent, with a relaxed atmosphere and fast and attentive service. As a woman, I would also like to highlight that I felt completely respected and comfortable throughout my stay. All the staff were always professional, friendly and correct, without any embarrassing situations. The hotel facilities are impeccable — modern, well-organized, with good access and impeccable cleanliness in all areas. A very useful extra is the small shopping center inside the hotel, with a pharmacy, clothing stores, souvenirs, perfumery and even a 24-hour medical center, which provides a sense of security. The room was spacious, comfortable, with excellent soundproofing and, of course, clean and well-maintained. The only downside is that, for those traveling with the aim of enjoying the beach and swimming near the shore, they may be disappointed. The water is very shallow near the shore, which prevents diving or swimming directly. You have to walk to the end of the wooden pier to reach a deeper area suitable for diving. Even so, I highly recommend this hotel. It is ideal for relaxing, eating well and being well looked after — with the bonus of a peaceful and safe environment.

Mohamed Sadek

I recently had the pleasure of staying at Tropitel wonderful hotel, and I must say it exceeded my expectations in every way. The rooms were spacious, very clean, and extremely comfortable, offering a perfect place to relax and unwind. The hotel offers a wide variety of restaurants, each providing delicious food and diverse options to suit every taste. What truly made my stay special was the staff. Everyone was incredibly friendly, attentive, and always ready to help with a smile. The reception team was extremely cooperative, making check-in and any requests smooth and hassle-free. The customer relations team also deserves special mention for their genuine care and attention, ensuring that every guest feels valued and well taken care of throughout their stay. The hotel’s facilities were very good , from the well-maintained pools to the fitness center and other amenities that added to the overall experience. And of course, the beautiful beach was simply lovely — clean, peaceful, and perfect for relaxation or a swim. Overall, this hotel provides an exceptional experience, combining great accommodations, excellent service, and beautiful surroundings. I highly recommend it and look forward to returning on my next trip!

Ashraf Rezkalla

I stayed at the hotel for a full week with my family, and it was a really great experience from start to finish. Most of the staff were extremely friendly and always ready to help, which made a big difference in how comfortable we felt throughout our stay. The hotel was clean, well-organized, and had a very relaxing atmosphere. The entertainment was fun for both adults and kids – there was always something going on to enjoy. My children especially had a fantastic time. Special thanks to Mr. Mina at the reception and Mr. Sameh in the restaurant – both were incredibly professional and kind, and really made us feel welcome. Overall, I highly recommend this hotel, especially for families. It’s a great place to relax, have fun, and enjoy quality time together.

Yousef Saleh

I recently stayed at KaiSol Romance Resort for a short trip, and it truly exceeded my expectations! From the moment I arrived, the staff made me feel welcomed and cared for. The resort itself is beautifully maintained, offering stunning views, relaxing pools, and a peaceful atmosphere that’s perfect for unwinding. A special thank you to Ibrahim, who went above and beyond to make our stay memorable. He was incredibly helpful, attentive, and always made sure we had everything we needed. His professionalism and warm attitude really stood out and added a personal touch to our experience. Whether you’re looking for a romantic escape or just a quiet retreat, KaiSol Romance is the perfect place. I highly recommend it and will definitely be returning in the future!

alaa ashraf

Honestly, I don’t usually write reviews, but I had to share our experience because it was really disappointing. We booked this hotel for our honeymoon, and we were so excited, but everything just went downhill the moment we arrived. The room they gave us was dirty, the bathroom wasn’t clean, the sink was broken, and the room looked nothing like the photos online. It was supposed to be a pool view, but there was no view of the pool at all! We ended up paying extra to upgrade to a swim-up room, just so we could stay somewhere half decent. And guess what? The toilet stopped working too. We called room service to ask for an iron, and we waited for more than 4 hours… and it never came. No one followed up. Nothing. The reception staff were honestly not helpful at all, and really rude. We waited around 2–3 hours when we arrived just to get our room, and they said it was because of “honeymoon decorations.” It was literally just five balloons. That’s it. The only one who actually tried to help us was the manager – he was kind and did his best. But the rest of the staff, especially at the restaurant and beach bar, were just not doing their job properly. One thing that really upset me was how they treated foreign guests better than locals. We tried to order something from the beach bar at 4 PM (even though it’s open until 5), and they told us they were closed. Then a few minutes later, they were serving drinks to some European guests like nothing happened. I honestly don’t know if that’s racism or just bad service. We had such high hopes for this place, but it really wasn’t worth the money at all. I wouldn’t recommend it to anyone – and I honestly feel like the only reason it gets good reviews is because of travel agencies pushing it.

Moon

I recently had the absolute pleasure of spending 7 nights at KaiSol Romance Resort, Sahl Hasheesh, to celebrate my one-year wedding anniversary, and I can confidently say it exceeded all expectations. From the moment we arrived, the resort radiated a sense of tranquility and elegance, making it the perfect destination for a romantic getaway. We stayed in the Signature Suite, and wow – what a stunning experience. The suite was spacious, beautifully designed, and felt like a true retreat. Having our very own private swim-up pool and jacuzzi was beyond incredible. It gave us that added sense of privacy and exclusivity, allowing us to unwind completely at our own pace while still enjoying the sunshine and serene atmosphere. The service throughout the stay was impeccable. Every member of staff we encountered was warm, attentive, and genuinely eager to make our stay memorable. A special mention goes to the dedicated floor cleaner/attendant who was always around, ensuring everything was spotless and checking if we needed anything. That kind of consistent, friendly presence made us feel truly cared for and valued as guests. Dining at the resort was another highlight. The variety and quality of food were simply outstanding – every meal felt like a fine dining experience. From breakfast to dinner, the flavors were authentic, fresh, and beautifully presented. The all-inclusive package made it even better; we could try everything without hesitation. One drink I have to mention is the Florida mocktail – it was so refreshing and perfectly balanced that I found myself ordering it daily (and more than once a day, if I’m honest!). The atmosphere across the resort is romantic, peaceful, and perfectly curated for couples. The blend of modern luxury with touches of local charm made every corner feel special, whether we were lounging by the pool, walking along the beach, or enjoying the evening entertainment. The only downside was the WiFi being down for three days, which was a little inconvenient, especially for keeping in touch with family and friends back home. Thankfully, it was resolved and everything returned to normal, but in a resort of this caliber, reliable connectivity would be a welcome improvement. Overall, our stay at KaiSol Romance Resort was nothing short of magical. It delivered on every front – luxury, comfort, service, and dining – and gave us unforgettable memories for our anniversary. I would highly recommend this resort to any couple looking for a romantic, all-inclusive escape in Sahl Hasheesh. We left feeling relaxed, pampered, and already dreaming of when we can return.

Abdulrahman Amer

We came here for a celebration, after 10 exhausting hours of travel, expecting to be welcomed. Instead, we were greeted by Karim at reception, who was shockingly rude and unhelpful. He told us we have wait until 2:00 pm on the dot for our room with no guidance on what to do or where to go. When we finally got our key, we found him outside laughing and hugging friends while we had been left sitting around like fools. Our “Romance Jacuzzi Suite” was a disaster. The jacuzzi water ran yellow every single day of our week-long stay. Think about that: we paid for luxury, and instead we were bathing in dirty water. The food was just as bad. Half-cooked seafood, burnt rice, frozen desserts, and bland dishes we couldn’t even finish. The Italian restaurant nearly made us sick — the steak was inedible, and the dessert was literally tasteless ice. Room service was intrusive, hovering outside until we let them in, despite us asking to use the “make up room” button. Snacks? Disgusting leftovers dressed up as food. Staffing is a joke. At the pool you wait forever for one drink, but on the beach they have staff standing around doing nothing. Entertainment? An insult. Off-key singers, amateur musicians, and low-budget filler acts. It felt like watching a bad middle school talent show, not a honeymoon experience. Even the “little things” are broken here: • Outdoor jacuzzi? You can’t use it unless staff come turn it on for you — invasive and awkward. • Midnight snack? Mushy reheated leftovers that should never be served. • Desserts? Almost all inedible except fresh mango (which, thankfully, they couldn’t ruin). This resort is a scam wrapped in false advertising. It markets itself as romantic luxury, but in reality it’s cheap, careless, and insulting to guests who saved and planned for a special occasion. If you are considering Kai Sol for your honeymoon or vacation, don’t make our mistake. This is the WORST place you could possibly choose. Spend your money anywhere else.

Aniket Arenja

Update: 09.07.2025 The new room we were given does not have a bad smell. Sink is mounted, the shower has warm water. The toilet works as desired and as you’d expect. View from the balcony is okay, too. We’re making progress. There’s no Internet in the whole Egypt, it’s not the fault of this hotel. The reservations for the á la carte restaurants can be done now manually, without internet. More Pro have been added: • People who work here will try anything to find solutions. • They will try to make you feel like home at all costs, they’ll always greet you with “Welcome Home”. • They all speak English, but many also speak German. **OLD** CONS: • Our bathroom smells bad, just like some canalization. I’m not joking. • The sink is not mounted, it can be easily moved. • The shower in the bathroom has no warm water. • You can’t flush the toilet always. • We don’t have any internet access. WiFi is offline. If I did not get an eSIM before coming here, I would have been doomed - and offline. • If there is no internet, no á la Carte reservation is possible. • Our room is way too far away from anything here. We have to walk for a long time to get to the restaurant or to the lobby. If you’re lucky, you’ll get a room closer to all that. • 08.07.2025 16:45, Hotelroom is locked up. Door is not opening and we are waiting for someone to come we have already called to open the door to our room. PROS: • There’s bottled water. Everywhere. • There’s antiseptic everywhere. • The food is good, tastes well, looks fresh. • The servants are always there when you need them. • The ocean is clear and clean. • The beach is clean. • The hotel room looks clean. • The hotel overall looks clean.

sofija debarlieva

Excellent Hotel for a Family Vacation – Highly Recommended We would like to sincerely recommend this hotel as an excellent choice for a family holiday. We spent a wonderful 10 days here, and the hotel met all of our expectations. The staff at every location within the hotel were exceptionally kind, friendly, and welcoming. Everyone puts in great effort to provide outstanding service to the guests. Most importantly, you feel safe and truly welcomed throughout your stay. I would especially like to commend Mr. Nady, who is responsible for the restaurant service, as well as the entire hotel team. His warmth and attention to detail are key qualities in managing a 5* hotel. Animation team – 10/10 Housekeeping – 10/10 Food – 10/10 Please keep taking such great care of all your guests. We look forward to returning! Best regards,

Ismet Tinjic

Beautifully located hotel, about 45 minutes from Hurghada. Sandy beach with clean water, corals, and plenty of colorful fish for snorkeling. Safe and very kids-friendly, with lots of animation activities. Huge pool with a kids’ area, plus spa, gym, pharmacy, market, and other services within the complex. Food is good, desserts are excellent with a wide variety. Evening entertainment every day – dancing, music, and more. Despite its size, the hotel never feels crowded and everything is well organized. Friendly and helpful staff, easy to communicate with even if their English isn’t perfect.

Sagar A

Great place for an all inclusive. Rooms are clean and great. Room cleaning is very good with attention to detail, the beds are made artfully. The are corals near the beach. Service is mostly good. They do try to clear players from tables before they are finished though. The bars are good for everything but beer. Beer is good, but they serve it in small glasses and too much foam. Special thanks to Mustafa for helping me find a corkscrew. Ahmed and Mohammed have the best beer pours.

Leonarda Leonarda

At first, everything was fine. The food was okay, although it was the same every day. WiFi - they have it but it’s not working. The cleanliness of the hotel was acceptable, and the reception staff were polite and helpful. The people who clean are the only positive in this hotel, and they are really working their jobs. However, two days before the end of our stay, we saw a lizard in our room. When we called the reception, they said they would send someone, but no one showed up for 20 minutes until I went to the reception myself and asked what the problem was and why no one was coming.. Rating: 0/5. Update: Next day we have again lizard in our room. Nobody from reception came for 30 minutes, we saw some guy accidentally who is working here (but he was not send to clean lizard from our room) and ask him to clean the room and move lizard from our room. Rating -10000000/10. Avoid this hotel if you don’t want to feel like you are in ZOO .

Dadam BouBou

I came to this hotel and had the greatest experience in Egypt. The food was great. The service was amazing. I wanted to have a special thank you for Mahmoud Nasrallah he took care of us and made this trip even more special than it was to begin with his attitude was amazing and service was 5 stars. How old old man Mahmoud? I highly recommend, and I will be coming back with my family and my wife to enjoy a second trip