Makadi Bay

Jose Luis Vila Onieva

Terrible Experience- Avoid this Hotel If you want to spend your holidays in a place with terrible food, terrible drinks and very poor service and attention…then book your stay at Stella Gardens. But i’m sure your family and friends deserve something better if you have travelled all the way till here. Avoid wasting your time and money.

G -

*Did not purchase this hotel, was put in here by EasyJet due to cancelled flight* Was put in this hotel as flight was cancelled due to windy conditions i would’ve rather risked death on the flight than stay here. The hot food breakfast is just bad, everything looks unrecognisable. I’d come here if I needed to lose weight fast because I simply not eat. The rooms are very lacklustre The staff are really friendly and helpful though, always serve and answer questions with a smile on their faces. They were really supportive despite the sheer amount of people they were hit with all at once (300+) The resort is absolutely humongous with limited buggies, I had to walk to the far end of the resort to find someone in the room I was given to then walk back to reception. Some buildings are really run down with lifts in the building but no buttons. I had no running water in my room, when it started coming it was brown. I would not recommend this place at all!

Judy Weston

Returned home on the 20/11/24 from 10 nights stay. This was our 2nd visit within 6months and oh boy it did not disappoint, staff were as friendly as we remembered. Great food with plenty of choices and it was so nice to have more fresh fruit and salad available this time, the hotel was busier but made no difference to serve or waiting times, infact the staff kept the hotel running very smoothly. Hotel is kept immaculate, the ground staff do such an amazing job. Can't wait to return again next year.

JaeHwa Jang

It was a bit busy season so that everything was late. We'd paid for premium but till I raised an issue, the reception didn't give me the upgrade. Also I understood the reception was busy all the time, most of them were really helpful but ONE wasn't. I was very offended and had a complained, but she wasn't change. No bother. Room was clean itself but bed was a bit smaller than normal. Resort was big enough so many place to play. Food is under expectation. 😱

Elaine Holden

Just returned from here (19/11/24) not a 5 star hotel the room was lovely cleaned each day with fresh towels FOOD what can I say did not cater for anyone unless you were russian all I had was fried egg and bread for breakfast and chips and bread for lunch and dinner we went to the Chinese the food was cold the Italian was hot & enjoyable views of the gardens were lovely the pools caters for all lovely and clean, the beaches was fine lots of entertainment for all but you had to be early to get a bed the shops around the two hotels were ok but shop keepers were pushy. Come to checking out time at reception they tried to charge us for two key cards we were only giving one reception staff need more training on how to be polite. In all not what we expected ( poor really)

Mahmoud Ahmad

Labranda Royal Makadi is simply outstanding. What sets it apart is their incredible ability to solve any problem, no matter how big or small – nothing ever seems to be an issue for them. The food is absolutely fabulous, with a wide variety of delicious options to suit every taste. The staff are exceptionally friendly and go out of their way to make you feel welcome and comfortable. The atmosphere throughout the hotel is always warm, relaxing, and luxurious. Every detail is thoughtfully taken care of, making your stay truly unforgettable. If you’re looking for a flawless vacation experience, this is the place to be.

Marta Vitikačová

The hotel has a very good location by the beach with a gradual entrance and the turquoise color of the sea. The equipment of the rooms is older, they are cleaned daily. The food is perfect, a really varied selection of everything, vegan options and food for people on a diet. There were a lot of wheelchair users and elderly people with canes, the hotel is wheelchair accessible.

Rowan Kitchen

We had a lovely holiday here and the range of services was fantastic. We ate at the Italian restaurant for my mums birthday and the servers even came and sang happy birthday. The only issue here was that we had a 5 course dinner in 45 minutes. Some of us were still eating one course when the next course was being brought out. It was all a bit rushed. Our room cleaner Ahmed was amazing. Our rooms were left spotless every day. He even hung the decorations we had for the birthday and he did a wonderful job with them.

Mary

It is a 5 star hotel until you come to front desk and it drops down to 0. Very unprofessional staff, had to ask three times so they do their job. Attitude in general was unacceptable for even 4 star hotel. Front desk staff audacity level reached its max when one of them asked my Uber driver to drop him off on the way (I’m female was riding alone to the airport). Guest relations simply stop responding on bookings platform right before my arrival, very poor communication. On a good side: big nice territory, great beach, rooms are always clean, food menu changes every day.

Abdelrhman Sanosy

The staff at this hotel were incredibly welcoming and helpful throughout our stay. A Special thanks goes to Mr. Saif in the reception who was always smiling and ready to help us a lot. I was really impressed with his commitment and dedication. ❤️ The rooms were immaculate and very comfortable. We also enjoyed the delicious breakfast, lunch and dinner and loved the convenient location. We had an amazing time at the hotel! The pool area was fantastic. Can't wait to come back again ❤️

Eti I

This review has been a long time coming! My husband and I had the pleasure of staying at Fort Arabesque twice, with our most recent visit being in September this year. From start to finish, everything was absolutely amazing. Everything was spotless, from the rooms to the common areas and the beach. Both years, our rooms were stunning—spacious, beautifully decorated, and perfectly maintained. The food was fantastic, with plenty of options to suit every taste. A special mention goes to the girl at the Pasta Station in the hotel's kitchen—she was exceptional, preparing everything with care. What we didn’t like was the situation with the sunbeds. Many were reserved for long periods, even before we arrived, leaving no opportunity for other guests to book them, even if willing to pay. The first-row sunbeds were often just reserved as a precaution and left unused, which felt unfair to newly arrived guests like us. While we understand it’s first come, first serve, this policy limits flexibility for newcomers. Hopefully, this will change in the future. Additionally, the drinks were delicious, but hiring a professional mixologist could take them to the next level. While the cocktails tasted great, we also value presentation—the right ratios, a touch of flair, and fancier glassware could elevate the experience to match what you’d find in a stylish bar. Just a small tip from us as guests who appreciate the aesthetics of both food and drinks. The standout feature of our stay was, without a doubt, the incredible staff. A special mention goes to Zizo from the entertainment team—his management of the daily and nightly animation programs was outstanding. He brought so much energy and creativity, making every moment enjoyable. Both the guys and the girls, were incredible! They were so approachable, great to chat with, and made every activity genuinely enjoyable. Their energy and friendliness added so much fun to our stay. Housekeeping on the ground floor was impeccable, with Mohammad and Mohammad Ali proving to be an amazing duo. Their attention to detail and friendliness did not go unnoticed. Mina from the beach bar deserves an amazing praise—he is by far the best waiter we’ve encountered on any holiday. His professionalism, kindness, and efficiency were unmatched. And Rabea at reception went above and beyond to ensure all our needs were met. We’d also like to highlight Gerghes, the salesperson at the Mini Market by the pool. He’s such a warm and knowledgeable person who clearly takes pride in the craftsmanship of everything he sells. Always a pleasure to talk to, and an exceptional salesman—shopping there was a delight every time! It’s also worth noting how multilingual the staff are, which made communication so easy and enjoyable. These employees are absolute gems, and we hope Fort Arabesque values and rewards them to keep them on the team. We thoroughly enjoyed our stay this year and are already looking forward to returning.

Adel Sharobim

This Resort is amazing and the service is beyond expectations. The beach is clean and the water is sparkling clear. The staff are all extremely polite and the food in all the restaurants is delicious. I had an outstanding experience here and will definitely be back.

dajana stojić

The most beautiful hotel I've ever been to,the greenery and plants are unreal. All the employees are wonderful and always smiling. Special greetings to Monika from the beach bar in West Bay, a wonderful girl. We'll be back again for sure!

Djordje Mitrovic

First of all I must say that this hotel exceed my expectations. I knew that 4 stars hotels in Egypt can ne better than some of them with 5, but I always look of that with suspicious. This one is definitly better than some hotels with 5 stars in Egypt. Now, good things are: - Food: very delicious, better than in three other hotels we were before. Also, spoke with dozen of guests from different countries, and they all had same opinion about food. There's everything for everyone. Also, there's pizza and pasta bar from 12-17h, and some grill food (usually) at beach (where's also dinner very nice by sea). - Rooms: we got beatiful family room, very big and spacious. Besides room, everything in hotel was super clean, I mean all amenities - Activity: animation team was really active. Aqua gym, streching, yoga, samba, zumba, darts, volleyball, football, kids disco, oriental dance, music quiz, piano show in lobby. They were very kind every day, with big smile, not too pushy, but trying to involve a lot of people, and also all over the hotel was some of activities. If I could, I will just advice DJ that after Mini Disco show for kids, continue to play kids song, or at least some appropriate music videos, since a lot of kids stay and play around, and DJ played some videos and songs that really are not for kids - Noise: despite all of activities, we didn't hear a thing in our room. Isolation is great :) For those with kids, or who want to rest it is big deal - Service: except for beach bar (where is the most busy, so I assume that's why there are a bit nervous) everyone was super kind. From gardener, to houskeeping, receptionis, bell hop, servers. Good vibes and truly kindness - Sea: there is a several coral reefs on the beach which is great for snorkling. Rich sea life, lot of different kind of fishes. Things that we didn't like: Sunbeds: We almost decide to move to another hotel, when we realized this issue first day. The Hotel policy is that almost all of sunbeds are have reservation with room number, that had to be paid 11€ per day. This is absolutely unreal for us, and All-inclusive concept. We were shocked. This is also caused thah people are waking up at 6,7 am and run to the beach to left towels and "pick" some sunbeds Policy of Guest: Hotel have two wings (Fort Villas and Fort West) that is for adult only guest. That also means that two flanks of beach is reserved for them. That's problem since they are usually half-empty, especially because in villas there's private pools in every room. So, there is only middle of the beach with people with kids. Combine this with unreal policy of sunbeds reservation, and that's big trouble. All in all, we liked this place. My opinion is that they should deside is it just for adults or for everyone. I don't know how it is on summer, but during our stay, there was a lot of elder people, not much young people, so I didn't understand the adults only policy. Hotel is 20min driving from Hotel. We had flight late in night, and stayed whole day in Hotel, got shower room, stay on night show, which was really nice and better than waiting in lobby. It's wide, with lot of palm trees, free Gazebo was also great, and again, really clean. Maybe it's better with couples than for families, but I would recommend Fort Arabesque hotel.

Marko Sarac

This is my third time comming to this hotel, I love it! One of the best beaches and coral reafs in any hotel, I have been on excursions and belive me the reafs in the hotel are as good as the ones in the most popular places! The food is great and the staff is very kind. Theres a lot of food to chose from and it will suit anyones taste. Everything in the hotel is super clean, i mean super clean! I was so amazed how organised and tentative the staff is about everything. Dont skip the shows in the evening, the animators are great and they will make your time in the hotel a lot better. All in all i see myself comming to Fort Arabesque again next year! I would recomend it for everyone!

Andrew Kent

Very friendly and comfortable hotel with good food choice and nice relaxed atmosphere. Animation team offer a good variety of activities and evening shows. The hotel is a bit tired in some areas and in need of a facelift and better to select the newer superior rooms but excellent value for money. Pool area is clean and relaxing with comfortable sun loungers good selection of background music and large heated pool

marra entezary

Our second day at the resorts and it's been amazing so far. Staff are friendly specially the entertainment group. Patric is specially friendly and full of energy. We played coco loco last night it was so much fun and can't wait to see what tonight's fun entertainment will be.

Alice Riley16

The animation team are the best! Always fun and friendly .Amigo is the best! The shows are alway amazing with good dances and comedy. The staff are all nice and friendly, food is good and room is lovely with a good view. Everything is clean and tidy and we had a really good time .There are a lot things and activities to do that are really fun and entertaining.

Jochen Renelt

Amigo is the best guy in the hotel. Thanks for the great time. Also the guys in the bar are amazing. Really kind. The pool is very good. Coco loco is a place where you have great parties. The white party with all the food and drinks was amazing. Also the show with the firework.

Karen Hillier

This is a lovely hotel in a beautiful setting. Breakfast and lunch are served with a sea view, unfortunately dinner is in a garish dining room in the main building. Very nice room with great (and quiet) air-conditioning. Beautifully kept gardens, pool area and beach. The best thing about this hotel are the staff. From the reception to the restaurant and bar staff the the gardeners and housekeeping, all are friendly and helpful. The animation team, who can often be pushy, are by far the best I have encountered. They are fun and enthusiastic and actually listen to what the guests want. Thank you all for a great holiday!

Hartger Visser

In December people are looking for a nice calm place with plenty of sun. Thats what we got! Friendly staff, definitely a private transfer to avoid crowds. Overall a nice and clean hotel. Food is fine, what you expect. Rooms are spacious, more like a compound around the pools. Everything close to the beach. Hurgada is a 30 minute drive, will set you back about €10. If ypu love diving or snorkeling, its the place here.

Emile Peels

It s a fairly low-priced hotel. And what you pay is what you get. Fair enough. But even the hotel staff didn t know what to do with the group(s) of dozens of male locals. Shouting, touching women, ignoring all kind of hotel rules.... If you re a guest, act like a guest, also in your own country I would say. And respect the hotel rules and other hotel guests. The hotel, the food and drinks and service are all according to the price. But I would go to a different resort next time. Sorry...

Sarah Barton

The rooms were very clean lots of swimming pools to choose from although only one heated pool which was full of children and the other pools were far too cold to go in and not always clean. The food was acceptable and I didn't get any upset tummy which I normally get when visiting Egypt. The hotel staff were not as friendly as a lot of other hotels I have stayed in in Egypt and I wouldn't really say the hotel was 5 star but it was ok. I wasn't very happy when the reception called us at 1.30 am and woke us up due to a drunken prank caller, no apology or anything. We paid for the WIFI but to be honest it was rubbish and kept dropping out so I wouldn't bother again. The beach is accessed via a shuttle bus and there was a huge pipe going into the sea which looked like a sewage pipe so I wouldn't go in. The holiday was ok but I have had better in Egypt.

Keith Stray

Let me start by saying this hotel is not all inclusive and it's certainly not a 4*, I would say 3* at best. The problem stems from the management, this place could be so much more if the management weren't hell bent on clawing in money. Pros: lovely spacious rooms that are kept very clean and are well laid out. Really nice hotel that's spread out well, nice swimming pools 2 of which have bars and gardens that are spotless all the time. Beach is very nice with a really long pier that makes for a nice stroll. The reef at the end of the pier apparently is one of the best our friend has ever seen. Sunbeds are plenty on the beach and around the pools with enough cushions to go round all of them. Cons: food quite often cold or warm at best and quite repetitive daily. We never had children there but noticed there's not a lot for kids to eat unless you want to feed them pasta and chips nightly. There are no burgers, chicken nuggets or sausages etc. Too many things need paying for, ie ice cream, smoothie, corn on the cob, pool table (2 euros) pitch and putt green (5 euros) etc (see photos). The only free place for WiFi is in reception, as you can imagine, if you have 40-50 People logged on it is so slow, you can if you want have internet in you room for the sum of £10 a day. Other prices are available as you can see. 😳 2 beach bars and pools bars constantly running out of beer and cola sometimes taking up to 40 mins to replenish. Main bar, all inclusive ends at 11pm and bar closes at midnight. Between these times you have to pay for all drinks. Premium cocktails and mocktails are charged for all day every day. Our hairdryer flashed, smoked and sparked one evening and it took two phone calls and a visit to reception to get it sorted, the manager himself went and looked at it and deemed it safe and treated us as if we were trying to scam something back. The following day it flashed again and we then see it was coming from the cable as it entered the dryer. (See photo) Reception were useless and didn't want to help with anything at all. We had an uber taxi at the main gate (⅓ mile away) to go to the marina and we gave name and reg to staff as instructed by the rep to let them in and they refused saying we had to take shuttle bus which never arrived, so taxi ended up leaving after we had paid on the app. This happend twice. Quite a few of the staff are a bit rude and grumpy. Our room cleaner and the reception toilet cleaner man always had a smile on his face as did the lady on the door as you entered the dinning hall. It may be cheap but you get what you pay for.

A Russell

My husband booked this trip 10 days before departure, this is our 6th time to Egypt staying at a resort. We had booked a single queen sized bed and received 2 separate beds on the ground floor. I had a foot injury/difficulty walking. Rather than risk being moved up a floor we stayed in our room. The room was adequate, not big nor small but more on the smaller side of things by a margin. The housekeeper cleaned our floors everyday, which was by far the most impressive thing I've experienced during my stay. Even in my 5 other times in Egypt, the floors were never cleaned. For those who are barefoot indoors, clean floors are a must. Egyptian floors gets real dusty quick. We had booked a 4* but we got chatting to a guest and they were informed 2 days after they'd booked their trip that the hotel is now a 3*. We knew they'd be no WiFi in the room and bought data at the airport. There's free WiFi in the reception. The reception both in the room and reception area is random and patchy. We had to leave our mobile phone outside the room in the balcony area (next to a public pathway) in order for my husband to be able to work. The buffet choice is basic and limited and at least 80% smaller than what we have experienced in the past for the same style of resort. Ice cream is charged at €2 per scoop. The service around the dining tables is very bad, I'd asked for napkins and couple of times and was pointed to where they were (the waiting staff clearing area). There were several times that there were no cutlery/napkins at the table, there isn't an area to select them. Plates and cups tend to pile up on the dining table. The night time staff around the table area seemed to be better. In my previous visits to other resorts in Egypt, staff are falling over themselves to help. The plus side to staff not caring is that you don't get bothered as it can be overbearing at times. Sadly, this attitude extends to serving staff also. The carvery, pasta section, eggs benedict and tiger prawn (so overcooked you could barely peel the shells off, although a cut to de-vein was apparent, the vein was all smeared along the back making them cruchy in texture) section is quite a awkward exchange. The first night we arrived and had dinner (seafood night) I went to the tiger prawn section. I was given 2 prawns and I'd asked for more, the person gave me 1 prawn each time I asked. I had to keep asking (reliving the Oliver Twist scene). I had thought they were on rations and only allowed to give a certain amount, but I'd experienced the same for sweetcorn at the pasta section. There was no sweetcorn at the salad bar. The man gave me 2 tiny scoops and when I'd asked for the third I'd got a thorough telling off of, whilst he was pointing to the salad area. Same for the egg benedict area. The lumpy congealed yellow blobs on top of the poached egg is the eggs benedict sauce. If you wanted just the poached egg minus the sweet bread (bread for toast is sweet also) and congealed sauces, it would depend on who was serving as to whether you'd get it or not. The first guy pointed dismissively to the prepared eggs benedicts sitting under the heat lamp and refused to give me poached eggs but subsequent servers gave me freshly made poached eggs as they were being pulled out of the saucepan. The yoke could be runny some days or cooked like a hard boiled eggs other days. The Indian and Italian restaurants were pleasant. The sun loungers get taken as early as 7.30am. The alcohol amount in mixer drinks are minimal. The cats roaming around can be violent, one had attacked/clawed a fellow guest whilst we were all drinking/chatting. As he tried to get up from his chair to get away from the cat, it had its claws in him whilst he was stood upright! If you'd like a drink by the pools, you have to go to the bar area to order. All in all, our stay wasn't terrible nor good.  We didn't starve and the sun was the main reason we were there.

amera lbana

I enjoyed my time in this hotel. Staff were so friendly, animation team so nice and polite. The food was pretty good. I hope to come here again Thanks a lot

ehab ezzat

I recently had the pleasure of staying at Jaz Makadi Saraya, and I must say it exceeded all expectations. From the moment we arrived, we were welcomed with outstanding hospitality, and the staff’s professionalism and politeness were truly remarkable. The cleanliness throughout the property was impeccable, reflecting a commitment to maintaining a high standard of comfort for guests. The dining experience was another highlight, offering a wide variety of delicious dishes that catered to all tastes. Every meal felt like a special treat! Our entire stay was a wonderful experience, filled with relaxation, enjoyment, and exceptional service. I’m genuinely sad to see this amazing journey come to an end. Jaz Makadi Saraya has left me with unforgettable memories, and I am already looking forward to visiting again in the future. Thank you to everyone at the hotel for making this such a fantastic experience!

Mansour El Cheikh

We have enjoyed our stay in the resort. The entertainment team are very friendly and take care of you all day long. They have a variety of activities that cater to the needs and taste of everyone. The food court by the pool has a variety of salty and sweet snacks and the staff are very friendly and helpful always smiling and attending to your needs. The lobby and bar staff are amazing always trying to satisfy you. The kids club is a nice addition were kids can draw and make crafts while you can chill by the pool. The night shows are fun and include parts for both children and adults. There is a variety of a lacarte restaurant , we have tried the grill and it was amazing.

Nicola Harrison

Absolutely fantastic hotel, the food is amazing with so much choice for everyone. The rooms are so clean and comfortable and I love the bed art they make. The staff are amazing and can't do enough for you. The animation team are Absolutely fantastic and the activities and shows are amazing

Răzvan Halasanu

My stay at the hotel was absolutely wonderful, and the hospitality truly set it apart. From the moment I arrived, the staff made me feel welcome and ensured I was well taken care of throughout my entire visit. The check-in process was smooth and efficient, and I was immediately impressed by the warm, inviting atmosphere of the lobby and the professionalism of the team. I had an exceptional experience at this hotel, and I must give special credit to Khalil, the waiter who truly made my stay memorable. His special drinks were nothing short of impressive—each cocktail was expertly crafted and tailored to perfection. Khalil’s attention to detail and his passion for mixology made every sip a delight. His friendly demeanor and professionalism added a personal touch to the experience, making it clear that he takes great pride in his work. I highly recommend visiting this hotel, especially if you’re a fan of unique and expertly made drinks!

Michelle Awny

I recently stayed at Iberotel Makadi Beach, and it was an absolutely fantastic experience. The hotel is perfectly located on the Red Sea coastline, offering stunning views and crystal-clear waters. The reception service was excellent, with staff greeting me with smiles and warm welcomes. The rooms are spacious and clean, with balconies overlooking the sea. The furniture is comfortable, and the decor is elegant, making the stay very enjoyable. I loved dining at the various restaurants in the hotel, which offer a wide range of local and international dishes, all absolutely delicious. The entertainment activities are outstanding, with plenty of opportunities for water sports or simply relaxing by the pool. I also appreciated the tranquil atmosphere, which is perfect for unwinding away from the pressures of everyday life. In short, if you’re looking for a memorable relaxation experience on the Red Sea, Iberotel Makadi Beach is the ideal choice. I will definitely return!

Rafeek Shaker

Such an amazing hotel and staff. Also, there are amazing coral reefs that you can swim up to from the beach. No need to go to a separate snorkeling area. It is right there. The staff is super friendly and will go the extra mile to do whatever you need. We will certainly be back. Raf

RevRichB

A fabulous and restful holiday. The accommodation was top quality, so was the food. The staff were exceptional: nothing was too much trouble for them. The snorkelling direct from the hotel beach was excellent: coral in good condition with abundant and varied marine life. We dived with Scuba World who were a few minutes walk away and incredibly professional.

Quynh

I recently had the pleasure of staying at the Iberotel Hotel and I must say, it was a fantastic experience. From the moment I arrived, the staff were incredibly friendly and always willing to go above and beyond to ensure that my stay was comfortable and enjoyable. The resort itself is beautifully designed with a modern and aesthetically pleasing interior. The rooms were spacious and well-appointed, providing a luxurious and relaxing atmosphere. The choice of food and drinks at the hotel's restaurants and bars was excellent, with a wide variety of options to suit every taste. One of the highlights of my stay was the hotel's proximity to the beach, which was clean and pristine. It was the perfect spot to relax and unwind, with stunning views of the ocean. Overall, I had a fantastic stay at the Iberotel Hotel and would highly recommend it to anyone looking for a luxurious and relaxing vacation. The friendly staff, beautiful resort, and convenient location make it the perfect choice for a memorable getaway.

Isabell Schumann

We visited the Iberotel Makadi Beach for one week and it was very nice! The resort is very beautiful, the food is great and the beach as well as the rooms are very clean. The staff are also very friendly and helpful! We felt welcome and safe throughout our whole stay and enjoyed every moment of it! Thank you! :)